FRONT-LINE WORKERS APPRECIATION
We recognize the sacrifices being made day and night by our front-line workers amid the COVID-19 pandemic. In the spirit of giving back, we successfully launched a campaign to keep our front-line workers on the road with peace of mind.
Google Rating
4.9
Based on 1257 reviews
Integrity 1st Automotive
4.9

Sam Chen
02:25 13 Apr 21

Matt Brown
01:19 13 Apr 21
These guys consistently do a stellar job. No complaints, and VERY reasonable prices.

Noe Franco
14:51 12 Apr 21

Derick Ramos
13:55 12 Apr 21

Bwash Washington
01:17 11 Apr 21

Camden Miller
22:54 10 Apr 21
Chris Roy and three other mechanics helped me out a great deal today. With very reasonable prices and great customer service I would highly recommend this integrity auto to anyone having car troubles. It is great knowing I finally found a mechanic that I can trust.

SuzaBella Q
16:58 08 Apr 21

stan lemon
11:57 08 Apr 21

Kelly Howell
01:24 08 Apr 21

Nancy Elliott
19:39 07 Apr 21

Joe Gaasbeck
12:12 06 Apr 21
Communicated timely, went out there way to ensure I was helped with a ride. Amazing service.

Steve Thompson
10:53 06 Apr 21

Jop the Gemini
01:42 06 Apr 21
Great service

Charles Maret
14:27 04 Apr 21
Five Stars sats it all

Chris Pickering
20:33 03 Apr 21
Great customer service. Loved the detailed report with pictures.

Harmani Perry
20:38 02 Apr 21
Came here so stressed about my car & let’s just say they all took care of my car with honesty & PASSION! I won’t be going anywhere else to get my car serviced. They have a new loyal customer that will definitely be bringing more loyal customers to them! Left so happy & felt so taken care of... Chris & Kevin brought us so much joy just by being honest & taking care of my car. Thank you guys so much!

Carrie Tuttle
15:24 02 Apr 21
I received my State Inspection and I look forward to doing business with Integrity in the future!

Jason Cox
15:21 02 Apr 21

Mike S.
03:30 02 Apr 21

Gena Slobodkin
06:10 01 Apr 21

Brandon Cook
01:37 31 Mar 21
They were fair on their pricing, didn't try to upsell me b.s. I didn't need, and actually seem to care about their customer's vehicles. They'll be my mechanics while I'm out here.

Jennifer Kelley
13:37 28 Mar 21
This is my third visit in recent history and I have been so impressed with the friendliness and professionalism of the staff. I would not hesitate to recommend them for all your auto maintenance needs. I also wanted to mention that the waiting area is clean and comfy if you want to wait while they work.

Randolph Weaver
22:55 27 Mar 21
I had an oil change, State inspection and other basic maintenance done. Manager (Chris) and tech (Roy) performed all work in a friendly and professional manner, including a nice card from Roy upon completion. My car performance was much improved. Integrity 1st has previously done the same quality work on other family members' cars as well. This shop is conservative but knowledgeable in their recommendations and meets our needs nicely.

nijanthan prem kumar
14:31 27 Mar 21

Jefe Hughes
00:43 27 Mar 21

Soap Sudz
00:38 27 Mar 21

Buddy Parker
20:26 26 Mar 21

Bryant Brooks
03:40 26 Mar 21

Aaron Smith
03:23 26 Mar 21

John Crouse
02:47 26 Mar 21

Geethanjali Ravi
01:52 26 Mar 21
Great service consistently!

Peter Siba
23:51 25 Mar 21
I’m very pleased with paint job they have done on my car’s hood I wanted to repaint. Color match perfectly and shine is as the same as original . Very nice job indeed. would definitely recommend this place. People are nice and professional. Convinient Plano location on W Plano Pkwy

Bill Green
14:36 25 Mar 21
Great value, quick, and done right.

Lisa
13:23 25 Mar 21
Since moving to the area I have always taken my vehicle to Integrity 1st for oil changes, state inspections etc. The service is quick and very professional. They have great customer service, and the interior is so comfortable to wait in! I always recommend this place to my family and friends.

NavyVet93
09:32 25 Mar 21

Louise Ma
04:21 25 Mar 21
I came here for a state inspection and everything about my experience here was fantastic! Very efficient and friendly! I was able to make an appointment online, immediately greeted at the counter when I arrived and my inspection was done promptly. Their waiting area is super welcoming and clean. Thank you for such a pleasant experience, I will definitely be back for other services here.

grace yang
03:50 25 Mar 21
Their price is reasonable and their service is good.

Tracie Brockmann
01:09 25 Mar 21

Amy K
03:32 24 Mar 21
Al Zaidi was very friendly and professional throughout. When their maintenance guy found additional issue, he didn’t insist for me to have that done. If he had been pushy about it, that’ll be the last time they’ll see me.Also whenever other employees came out to the front office, they were very friendly. I will definitely go back to them in the future.

Kristy Burrell
01:25 24 Mar 21
The guys here are always nice and get me in and out !

Christian Issac
22:50 23 Mar 21
Wonderful customer service they always do a outstanding job with my vehicle. Matt has helped with so much and helped me keep my vehicle up and running. Come here for all car needs!!

Nancy Elliott
17:19 23 Mar 21

DJKevyKev 504
02:49 23 Mar 21
Annual Inspection. The service was fast and it was a pleasant experience

Raghavendra Patil
00:52 23 Mar 21
Very good and Cost effective service with very friendly team. I serviced my camry se car here. Got the issue fixed with Steering wheel noise with very reasonable price than other stores nearby. I almost roamed verified my issue with 3-4 stores but these guys got me very good price and service and also free oil change. :-)

Seth W
00:38 23 Mar 21

aprilynn belous
03:48 22 Mar 21
Matt was very professional and flexible with scheduling. My services were completed within 30 mins and he kept me updated on the process. He was straight forward and did not try to hound me or sale me anything extra. I will definitely be coming back for all my vehicle's maintenance.

David Evans
03:09 21 Mar 21

Jacobus Favier
03:34 20 Mar 21
Brought my car in for a repair and it was done the same day!

Felicia Washington
01:32 20 Mar 21
This is the second MAJOR repair that I've had done at Integrity 1st. They do GREAT work at an affordable price. They have earned my repeat business.

The VALLEY Experience
17:41 19 Mar 21
Fast and easy! Got a car inspection and they had me out within 5 minutes. Speedy service and loved speaking to Robert, who was VERY professional and easy to speak with. I definitely recommend.

Kamyar Kheshtenejad
14:23 19 Mar 21

Todd Doster
02:38 19 Mar 21
Recently moved to Plano and gave this place a try. This is now our go to mechanic. Thank you Matt for taking care of us.

Tay R
01:19 19 Mar 21

Oscar Ivan Vallejo Prieto
03:33 18 Mar 21

Trisha Baker
03:28 18 Mar 21

Rick Power
01:41 18 Mar 21
Had inspection done and it was the fastest in 25 plus years EVER for me!!Will do All my auto business here at Integrity.RickPlano

Deka Hendricks
00:03 18 Mar 21
Amazing staff and manager!! Alternator was going out, they stayed late and went above & beyond to get my vehicle running safely. 10/10 recommend for all your vehicle needs!!

vishal sanghavi
03:52 17 Mar 21

Abdul Rafay
19:13 16 Mar 21
Great customer service

H David Walker
17:01 16 Mar 21
Thanks for the great quality yet affordable service that was provided! I wasn't sold something that I didn't need and was able to get some items repaired that I thought would need to be replaced. Everything was done in a timely fashion and I especially appreciate the text messages displaying the pictures/explanations of any issues found. I highly recommend this location to anyone needing their vehicle serviced. Thank you to Chris and the Team for a great experience!

Bitthal Khaitan
15:33 16 Mar 21
I am not being paid or being given any freebies for writing this. They genuinely deserve a 5 star because they are good at everything . End to end. Try it once & for sure you won’t go anywhere else.

Marta Danylyk
21:02 15 Mar 21
I was very pleased with the service here. Matt was awesome and honest and got me taken care of for minimal cost when my dealership quoted me an astronomical amount. Excited to come back for brakes and refer others!

Brad Schultz
16:25 15 Mar 21
I was given a complete and accurate assessment of my vehicle's coolant system damage in a timely manner. The work was done and checked completely before the vehicle was returned. I am very satisfied with their work and professionalism.

Susan Hoot
03:24 15 Mar 21
2018Ilowifolloweprevious station that was very close to me. Al and Roy are the most honest mechanics I have ever dealt with. I got there at 4:30. They closed at 4pm but they took me anyway. We are all on first name basis. They remember me by name. Always pleased with their work. They dont try and sell you something you dont need. I will never use anyone else. Most of the people followed Roy and now dealing with him and Al is wonderful. I have referred them to several friends who also agree they are the BEST! Tare e tremely pleasant and the operation is always cle0an. They deserve huge raises. Do not ever treat them bad or a lot of people will be really mad at you.

Chris Schnick
01:30 15 Mar 21
I am fortunate that I am a car person. But there are things I can't do myself. The team at 1st Integrity have always been straight with. I have confidence that they can be trusted and refer all my non-car people friends there if they are needing car services.

Doug Miller
01:13 15 Mar 21

Diane Bardwell
04:26 14 Mar 21

Devante Washington
02:01 13 Mar 21
Wonderful job. Will do what they can for you

Laurel Winship
14:43 11 Mar 21
Matt and the team diagnosed my problem quickly and gave me a fair price for the repairs. This is our second time using Integrity 1st Automotive and we were happy both times!

Ashlee Blakley
14:31 11 Mar 21

Jodie Carlson
13:53 11 Mar 21
I know my truck is always in good hands with Matt and his entire team. They have my complete trust that the work needed is 100% needed and fairly priced. It’s easy for a company to put a word like Integrity in a company name, but Integrity 1st is the real deal when it comes to honesty and ethics in business.

Abby
13:42 11 Mar 21

Adam Walker
19:02 10 Mar 21
Mr. Matt was honest from the beginning when he said that my oil change would take about an hour due to the volume of business the store was handling that day. I was happy about how he continued to give me updates on my vehicle. I had recently purchased a used vehicle and was concerned about the "check engine" light that had began to turn on. I addressed this concern to the service advisor and he told me he would go ahead and have his mechanics look into the issue. When it seemed that there was nothing serious to worry about, which was just a fluke that needed to be reset. Mr Matt chose to be honest with me and didn't try to sell me anything unnecessary like most other service advisors tend to do in this industry. They really put the "integrity" in Integrity 1st!

samantha carrasco
05:39 10 Mar 21

Linda Mahony
03:02 10 Mar 21

Paul
22:11 09 Mar 21
Knowledgeable and friendly staff, service was quick and not a long waiting line. They provide a digital copy of the vehicle inspection with pictures of things that need to be fixed! Overall great experience and I will be returning here again.

Kerry Wilson
20:11 09 Mar 21

Asad Agha
17:26 09 Mar 21
Great service and friendly people.

Asad Agha
17:22 09 Mar 21
Friendly people to be around. They get the car fixed correctly even if it takes a few days to get it done right.

K Sylvester
05:17 07 Mar 21
Thank you Matt!! You really cared and your service from your team was amazing..

carrie cola
03:47 07 Mar 21
Great service and very close to my home.

Jason Stewart
15:58 06 Mar 21
Matt and the team here are absolutely amazing! Over and beyond what was expected! Need to have your car fixed, give them a shot! Ty again team for the service and communication!

zepres
07:30 05 Mar 21

Tatiana Zaryanova
02:41 05 Mar 21

Nita Perkins
02:21 05 Mar 21

Omair Md
00:23 05 Mar 21

Irma Esparza
23:06 03 Mar 21

Brittany McKinney
11:27 03 Mar 21

craig clopp
14:45 01 Mar 21

Tonya Marie Lane
04:20 01 Mar 21
Thank you very much for being very fair with your service and pricing. This location is very understandable, friendly, and courteous. Will recommend to everyone.

Oksana Mazurets
03:13 01 Mar 21

Soumya Mitra
01:45 01 Mar 21

Whitney Ellis
19:51 28 Feb 21

DOUG BECKER
15:19 28 Feb 21
This company and staff are super friendly and always do a great job. Recommended and would come back.

celle mae
14:14 28 Feb 21
Great customer service and knowledgeable.Cares about the customer.

JC Posey
11:12 28 Feb 21
Prompt and good value.

Devante Washington
01:58 28 Feb 21

Clint Hanson
15:18 27 Feb 21
Made an appointment which was honored and on time. Requested work was done. Completely open about charges and was asked to confirm.

Russell Shelton
03:25 27 Feb 21
I had the transmission and brake fluids changed and they also changed the cabin filter. They kept my car an acceptable amount of time and I am thoroughly pleased with their work and I highly recommend them.

Vanessa Lemus
02:51 27 Feb 21

Kelly Palmer
02:17 27 Feb 21

Jim Wallace
15:11 26 Feb 21

Bethany Selders
04:26 26 Feb 21

Lori Klingsporn
02:25 26 Feb 21

Patricia Stever
02:20 26 Feb 21

Anthony Loicano
02:02 26 Feb 21

Phoebe Griffith
13:48 25 Feb 21
Been many times and will keep going back. Great service and wonderful customer service!

deandre miles
02:03 25 Feb 21

James Odom
02:00 25 Feb 21

Sami Smith
13:58 24 Feb 21
Top notch employees! Incredibly helpful and kind! I would recommend to anyone and I’ll definitely be back!

Khurram Nawaz
04:07 24 Feb 21

Hum Tum
04:03 24 Feb 21

iron man
02:33 24 Feb 21

Rajeshri Patel
02:11 24 Feb 21

Kalyana Lakshmanan
01:51 24 Feb 21
My 2014 Civic was pulling to side when applying hard break. Took it to two different Honda service places, they kept it for 3 days each but could not fix it. Next took to Integrity 1st. Robbie at this location analyzed for a day, explained very well why it is pulling, and fixed it. Now my car runs as expected, I am really satisfied with their mind set to finish the work with expected result. Now I started taking my other two cars to this location for maintenance service. I would highly recommend Robbie for any auto issue.

Eddie Shaw
21:13 22 Feb 21
Great service - Thank you Matt. I stopped by with a nail in my tire. Matt took it out, checked the tire, no leak, no charge, sent me on my way. I will return.

Larry Heath
16:03 21 Feb 21
Don't have to be concerned about up-selling or getting needless repairs. A very reputable repair shop. And very clean and pleasant place to wait for repairs.

Guaraw Pandey
21:39 20 Feb 21
Clean facility with amenities. Wait not boring. On time , reasonable price is the key.

Jacob Coco
03:54 20 Feb 21

ashley cummings
20:16 19 Feb 21
I was in a car accident on my way to see family for the Thanksgiving holiday November 2020. After dealing with the claims and 2 different insurance companies I was finally able to drop my car off here to get fixed!They did a fabulous job! My car demanded a lot more repairs than originally thought, and so it took a bit longer to repair. My car came back to me fully detailed and immaculate!I could not be happier!

Chanel Brown
18:28 17 Feb 21
They have great service! My Jeep water pump went out and thank God they was able to take me home and pick me up the next morning and my Jeep has been running great since! Thanks guys!

Aislynn Estey
02:01 15 Feb 21

Mary S
00:00 15 Feb 21

Fadyeh Ghadamipour
01:04 14 Feb 21
Really good service. Happy that I picked to go there for my car. Communication was clear throughout the entire time.

Sherry Fernandez
02:23 13 Feb 21

Mary Grace Bartoo
16:39 12 Feb 21
I was very pleased with the service done on my car.

Sylvia Franze
14:48 12 Feb 21
I LOVE Integrity 1st Auto! We have been using Integrity for about two years to maintain our 2 Mercedes. They are typically half the price of the dealership for maintenance and never do more than we need on any service. I truly feel like they live up to their name!

Helix B. A
13:37 12 Feb 21

Lee Boatley
12:44 12 Feb 21
Timyely

saundra hamel
11:28 12 Feb 21

Tiffany Byers
03:40 12 Feb 21
Friendly and fast service!

Jacob D
03:00 12 Feb 21

kenyatta briscoe
02:55 12 Feb 21

Tikie Kriticos
02:44 12 Feb 21

Weili Fan
01:51 12 Feb 21

Morgan Dangerfield
01:36 12 Feb 21
Awesome people!

Fred Susterich
01:35 12 Feb 21
Cleared engine fault. explained needed repairs throughly and in layman's terms. Completed approved repairs in less time than estimated.

Hunter
23:34 09 Feb 21
Overall great experience done by great staff. Matt is the one who I was in contact with most and he was in contact with me throughout the entire process and gave me a legitimate timeline they expected to be done and kept their word. They also have a very cool diagnostic website they send you with pictures and videos of your car and what they found that was very helpful. I only came to this repair shop on a whim due to my breaks malfunctioning early on a Saturday morning and they were the only open and closest shop but they have gained a loyal customer in me & I highly recommend!!

Ron James
15:21 09 Feb 21
excellent service as always. Great to have a place you can send the kids alone with their cars and trust they will be taken care of

Veranika Lautsova
05:26 09 Feb 21
Had my Acura 2006 repaired here twice and couldn’t be more satisfied with the service! My car wouldn’t start about 5 minutes away from them, and they made sure to tow it as soon as possible and look at it right after. The pricing is very reasonable and fair!Special thanks to Jeff!

Victor Sosa
15:45 06 Feb 21
Took my car in for the first time for a check engine light. They fixed that plus other repairs I needed all for a reasonable price. The staff is also nice, and will try to work things out if there is an issue. I'll definitely be coming back again in the future

Billy Lawson
15:18 05 Feb 21

Gilbert Ramirez
14:13 05 Feb 21
Always fast and friendly service. The waiting area is clean and offering refreshments is a plus. All around great experience.

Peggy Guyton
02:32 05 Feb 21

Mom Sinha
02:31 05 Feb 21
Matt is always very efficient and doesn’t push auto repairs on you like other stores do . Love the diagnostic tool that they run on the car and txt you the details so we can see what needs to be fixed and what’s running just fine.Will be taking our cars back there for sure

Courtney Fratzke
02:03 05 Feb 21

Ramon Hodridge
01:55 05 Feb 21
Excellent work.

Aaliyah Suleman
01:54 05 Feb 21

Angela Perez
01:47 05 Feb 21

Hieu Nguyen
14:52 02 Feb 21
Super clean and friendly, great pricing and warranty compared to others. They took care of my 2014 BMW and my wife's 2018 Toyota Corolla. They always keep us informed and even sent us pictures. I highly recommend Integrity 1st Automotive for anyone who needs reliable and honest team to work on their car.

Mark Ryan
17:13 30 Jan 21
Friendly people.

Jeff Schaffer
02:36 29 Jan 21

Craig Tumbleson
02:20 29 Jan 21

Godfrey Olaekeji
01:28 29 Jan 21

Steve Widom
21:13 28 Jan 21
Great experience! Friendly service and quality maintenance on my car.

Lukman Calhoun
05:04 28 Jan 21

Bob Penrod
01:42 28 Jan 21

Tallia McQueen
00:34 28 Jan 21

Nancy Korman
19:09 27 Jan 21

Rahul Kanianchalil
15:59 27 Jan 21
I initially messaged the office through Google after hours and got a very quick reply with a rough estimate of the job. The actual service itself was very quick and fairly priced! The service also came with a free inspection which I know my dealership would have charged another $150+ to have done.

Jacob Sharp
15:48 26 Jan 21
I go here all the time for car repairs. Very friendly staff

Veronica Morris
03:24 26 Jan 21
Very friendly, and fairly priced. I have never had a bad experience.

Marty Mar
02:21 26 Jan 21
Jeff, is a wonderful and professional manager. He explained everything and was very detailed in getting my car trouble diagnosed and serviced. They were able to pick up my car and get it fixed overnight and sanitized for pick up. Thank you once again Integrity 1st Auto North Plano, you lived up to your name/1

Rich Richeson
02:17 26 Jan 21

Bart King
02:07 26 Jan 21
Great! Very personable crew. Thorough, quality work. Ask for Roy.

Sarfraz Hussain Chandio
20:53 24 Jan 21
This shop has been servicing my vehicles for years for several reasons, the foremost would be honesty and quality of service. Their pricing for parts and service are also fair, and the staff never tries to upsell the service/repairs that are not needed or don't need immediate attention. This store does service the vehicles with integrity as they titled their business.

Kyanna Payne
00:58 22 Jan 21
Albis and the rest of the guys are very professional and trustworthy. I will definitely be back for other services . I going to tell everyone I know to go there for auto repairs!

Chande Golan
20:15 21 Jan 21
Before buying a used car, I asked these guys to check it out. They were incredible through, but what really impressed me was how personable they were. They were professional as well and went the extra mile to make sure I was satisfied. It wasn't just me; they treated all customers extremely cordially and respectfully. They provided a full report on the car and I was able to take it back to the salesman and receive several hundreds of dollars worth of replacement items and services that don't believe I would have gotten without their report. And they're follow up afterwards was equally impressive. I've never seen such sincere customer service at a mechanics shop before. Ask for Chris!

Michelle Fraze
01:55 21 Jan 21
They were quick efficient and best price for wheel alignment. We will definitely return for further auto care needs.

Rod Porter
01:43 21 Jan 21

S Coldwell
15:47 20 Jan 21

Michael Bryson
14:54 20 Jan 21

Chad Starnes
14:44 20 Jan 21
These guys have always been good to me and my family. I have been going to them for 7-8 years.

Rada Hill
03:34 20 Jan 21

John Daleo
21:47 19 Jan 21
Good service at a fair price. Honest and gave me truthful information. They did not try to sell work that wasn't needed. I'll go back in the future.

execool
20:38 19 Jan 21
Very polite, wore masks, speedy repair, very professional.

Brent Bowen
21:41 17 Jan 21
Great place will go back

Kristi Munn
13:45 17 Jan 21
Great experience. Courtesy driver drove me home so I didn't have to wait there. They communicated well. Will be back.

Obinwa Ikebunna
03:56 17 Jan 21

Jannean Lacy
02:08 17 Jan 21

CD Luce
19:24 16 Jan 21
Incredible people and very good pricing. Thank you!

Debra Knezek
15:37 16 Jan 21

Nathan Barajas
04:35 16 Jan 21
They were very nice, informative, and accommodating with my experience.

R Z
03:22 16 Jan 21
I always bring my cars here for vehicle state inspections. 1st Integrity does a great job of getting you in and out quickly. The staff is also knowledgeable, trustworthy & friendly, mechanics and all. Keep up the good work gentlemen!

arijit bose
03:01 16 Jan 21

pascale barbosa
02:36 16 Jan 21

Heather Hunter
02:13 16 Jan 21

Gloria Fuller
04:33 14 Jan 21
Albis took care of me and my SUV. I had a tire blow out on the Tollway. A tow truck look my SUV there and he was so helpful, great communication, considerate. I will tell all my friends about their help. Really appreciate them.

Doc Compton
01:53 14 Jan 21

Sharon Brown
23:32 10 Jan 21
Had new brake light installed & vehicle inspected. The employees were pleasant, efficient and friendly. I definitely recommend this business.

Melisa Bradley
22:57 09 Jan 21
My daughter and I were on our way home from a long day at the doctor’s office in Dallas when my tire pressure alert went off. We were losing air fast. I pulled into Walmart to get air and realized my tire had a gash in it and it wouldn’t hold air. I don’t know how to change a tire so I pulled into this shop to have them put my spare on for me. They changed it out for me within 5-10 minutes and didn’t even charge us a dime! They were so professional and nice. I definitely recommend them for all your car repair needs.

Jay Armstrong
15:47 08 Jan 21
This is my go-to place for quick services - they are quick, professional, always have good coupons. They get the job done right and get me out of there quickly.

Chad Brasure
15:13 08 Jan 21
Just moved to the area and took my car for a state inspection. Quick and painless with friendly service!

Kathie Denny
11:37 08 Jan 21

Uchiha Wind
04:45 08 Jan 21

Mark Phelps
04:03 08 Jan 21
I had a State Inspection performed. 15 minutes max.

Michelle Sutton
03:36 08 Jan 21

Jody Ferdinand
03:05 08 Jan 21

Wes Brann
02:45 08 Jan 21
I was concerned the cost to repair my diesel was gonna be an arm and a leg as usual, but this time I decided to try integrity 1st since they are conveniently located near my house . All I can say is I'm glad I did, they gave me a more than fair price on the complicated repairs my system needed as I Had been neglecting it for quite a while . They were straight with me and followed through on everything they said they would . I would highly recommend to anybody. I found my new go to shop . Only problem is there is a gentleman there by the name of Matt Parrish who will talk to you as if y'all were the best of friends. But when it come time for answers to the questions that we have he will not reach back out to you, he will leave you hanging and wondering what's going on. Choose any other tech and you will be okay

Angela Butler
02:37 08 Jan 21

Jose L Figueroa
02:37 08 Jan 21

deija james
02:29 08 Jan 21

armin paya
02:13 08 Jan 21
Trustworthy, no non-sesne establishment that I have used for my Lexus as well as my Toyota 4-runner for years. Thanks

Kahlea Thompson
02:13 08 Jan 21
Super quick and easy state inspection, great price! Was in and out in no time, super clean lobby!

n u
21:23 05 Jan 21

Zoe Chapman
20:18 05 Jan 21

Selina Sorrels
20:53 30 Dec 20
I come to integrity all the time these guys are amazing their prices are great they stand behind their work and they’re always there for you Matt is the best he runs this place like a champ!

Tammy Tate
14:43 29 Dec 20
I was looking for a place that could service and maintain my Lexus and this was a great experience! Robert is both knowledgeable and professional and the name of the business "Integrity" is definitely fitting!

Betty Amunga
14:41 29 Dec 20

liping li
15:11 28 Dec 20

Abby Wheeler
18:06 25 Dec 20
Excellent service, always go above and beyond without a doubt!

Charles Furman
08:20 25 Dec 20

JayeAndre Johnson
17:42 24 Dec 20
If you’re getting your work done anywhere else you’re at the wrong shop. I’m very mechanically inclined and do most of my own work and only come to shops when tools that I don’t have are necessary like for alignments. While I was here I’d listened to Matt quote a job to a customer over the phone and I knew it was a great deal for the customer! They also had me come out to the bay to show me the issues that were causing my misalignments and gave me guidance on what needs replaced KNOWING I would be doing that work myself! I’m very pleased with their service and will always return to THIS LOCATION for any work I need done even though they have another location closer to my house!

Steve Warren
12:14 23 Dec 20
Wife had work done. She mentioned twice just how nice and professional they were.

Michael Rodriguez
11:20 23 Dec 20
One again, Matt and his team at Integrity 1st did an amazing job updating parts on my Dodge Ram! This shop is top notch and truly live by their name, Integrity. Stop by and let them show you!

Roberto Ceja
03:48 22 Dec 20
So... I took my car to Intregrity Automotive. Matt did a car assessment to my car. He told me I needed some work on my car motor. I always choose this company because they charge fair and they always do such a wonderful job. No scams ever. Thank you Matt and Integrity. Keep up the good work.

Bobbie Wade
16:20 21 Dec 20
I have been going to Integrity for few years now and always have been treated well. Thanks to Albis, Sha and all the crew at Integrity 1st Automotive!! I appreciate all the explanations, work that was done recently in your shop. All were very kind and helpful. Bringing me home and picking me up after the work was completed on vehicle was very much appreciated. Thanks again for your continued assistance. :)

Sean Conley
04:32 20 Dec 20

Gwen Revino
01:03 19 Dec 20

Mignon Morse
19:29 18 Dec 20
Great place. They answer questions and help you understand what is needed. Great service.

hoinso leonie
17:17 18 Dec 20

Mark Hopkins
12:40 17 Dec 20

Asad Agha
05:58 17 Dec 20
Have been going to them since 2016. Roy and Al are really understanding that I like to take care of my car and they give me all the details that need to be done to keep it running without any issues in the middle of the road. Extremely well clean and courteous service.

Yuli Pang
15:50 15 Dec 20
Just got back from visiting this shop and had a great experience. The staff were all super friendly and Robert at the desk was very experienced and helpful in fixing my issue.He inspected the car for a few minutes and knew exactly what to do and helped me save big on what I thought was a major problem from another mechanic.Overall great service by great experienced people.

Gary Roscher
15:15 12 Dec 20
Most important if you want a place that is honest and that you can 100 percent TRUST in a mechanic this is the place. Whether its an oil change to inspections to major engine issues which they have all handled for me in an economical timely manner. Unlike other car repair places they wont suggest you fix something that's not broken. This is the ONLY place I take my car to and KNOW i'm in good hands.

Tom Sigler
21:24 11 Dec 20
Top level service and professional as they come. The detailed service report on all aspects of the car is something I have not seen before. Excellent service all around!

shiva kalyan
19:10 11 Dec 20

Charlie Powell
18:19 11 Dec 20

Rick Goodin
16:37 11 Dec 20
I needed diagnostics for a water leak. They did the work for a fair price along with noting some additional issues accompanied with photos and text.

CrazyBamaGirl04
15:23 11 Dec 20
Have been going here for awhile, and send anyone I know here! Sam gained my trust and this team has my loyalty. Whether it’s a simple inspection, oil change, or major repair, I’ll be seeing these guys! They might even get more coconut cookies next time!! LOL 😊👍🏼

Osama Qazi
13:48 11 Dec 20

Sun Ha
13:45 11 Dec 20
I have state inspections done here for all my vehicles in the past and extremely satisfied with the service. They are attention to detailed, fast, and quick for state inspection.

Gail Jackson
22:04 09 Dec 20
Integrity 1st takes care of me like I'm family. I really needed a tune-up and they did an excellent job. It runs like new. They have always done excellent work and I wouldn't consider any other shop. The manager, Albis, is very professional and makes the customer feel at ease and assured of honest advice and quality service. They get 5+ stars from me.

Sara Williams
22:16 03 Dec 20

Mauricio F
19:21 03 Dec 20

Jarrett Cook
18:19 01 Dec 20

Andy Quillen
15:46 01 Dec 20
These guys are the best. When calling around for pricing for my vehicle they were the lowest. But more importantly their customer service is spectacular. Their waiting room is cozy and inviting and everyone who works there is knowledgeable and friendly. Definitely will use them for all my car maintenance needs from now on.

Manrique Chan
14:58 01 Dec 20

Scott Hutchins
03:43 01 Dec 20
Usually go to their Plano location but sent a friend here and he thanked me. Mission accomplished. Thanks guys

Scott Hutchins
03:40 01 Dec 20
Been using this location for years, Al is a great manager. When a lube shop down the road messed up my oil pan i first came to them and have never looked else where. They truly care about your cars well being. I like the fact that they send videos and Pictures before approval. Always professional and polite. I've recommended friends and family and will continue using them. Thank You.

Chris Finch
01:11 01 Dec 20

Wendy Mullins
23:47 30 Nov 20

Jeremy Easterling
19:57 28 Nov 20
Al, Sam and Kevin are absolutely outstanding. I have been coming here for about 2 years now and I drive about an hour to get here because I know for a fact my car gets taken care of everytime I walk in. I have had nothing but great experiences and refuse to go anywhere else. If you are looking for professional service, then you have found it at Integrity 1st. Don't forget to ask for Al or Sam!

Hamid Khan
04:55 26 Nov 20

Aa Ma
03:16 25 Nov 20
These guys take pride in their work. Highly recommend.

Chance Rutledge
18:44 23 Nov 20
Had a great experience with this shop. How they take pictures of everything that you need done and send it straight to your phone which was cool. I've been to a lot of shops and I've never experienced that from those other guys. I will be coming back to this shop a lot more in the future.

Juan Solis
15:03 23 Nov 20

scott reckless
11:32 20 Nov 20

Phil Jackson
02:06 19 Nov 20
I’ve used Integrity for years because the first time I visited, they told me I DIDNT need a repair I was expecting. They did great again this time. Friendly service and very quick.

arian si
22:45 17 Nov 20
Al is the guy. He will give you honest and professional and speedy service. He got my alignment picture perfect after the dealership messed it up on my 2020 Accord. Will be back for my other cars for sure.

taco bueno
21:57 16 Nov 20
I've used Integrity Automotive for a few years now for everything on my vehicle (Toyota Prius). From the first day I've used their services they have been knowledgeable, kind, and extremely helpful. Unlike many of the big chain auto shops, they do not try to sell you anything you don't need and they show you exactly where and what the problem is. I highly suggest going to the Wylie location if you can, they are awesome people and the service is super fast even on busy days. Highly recommended!!

Courtney Taylor Kidd
20:05 16 Nov 20
I visited this location on my lunch (not my first visit). The staff is professional, friendly and my oil change was completed without any problems. It took a bit longer than expected (and longer than what I was told) to get it done, but I certainly appreciate them squeezing me in without an appointment.EDIT: The manager, Albis, reached out to me to discuss my oil change, and the time constraints I had. I think it's wonderful that he took the time to do this, and that is what you call top notch customer service. I updated my review from 4-stars to 5-stars!

Manuel Chavez
19:17 16 Nov 20
If you want peace of mind, come to this place, Alvis is the man to give the best prices around DFW. If your car might need service, at Integrity 1st Auto Service they will recommend you when to do it and you can shop around prices just to compare.Im glad I found this place. As a realtor, I need a reliable car with all its maintenance done wellI highly recommend Integrity First Auto Service

Fernando Vides
17:38 16 Nov 20
Great clean professional environment. Love the detail breakdown and upfront pricing provided prior to work being completed.

Erin Bray
02:32 14 Nov 20
Professional, friendly, my car was ready when they said. After repairing my bumper, they inspected it and gave me pictures of everything else that needed repair. As others have mentioned, nice waiting room and free snacks too.

Lamont Herrin
12:46 11 Nov 20
Inspection have used these guys for along time. No matter what I have gone there for they were great.

Michael Bradley
23:30 09 Nov 20
They are outstanding in knowledge and customer service.Matt is very nice & knowledgeable.

Ben Stokes
23:24 08 Nov 20

Plano Manager
05:37 07 Nov 20

Sabih Syed
23:39 05 Nov 20
Gentle man at the front desk was very professional and nice. They answered all my questions and repaired my vehicle at a really good price. Thanks 🙏🏼

Donna
21:56 05 Nov 20
Fast, friendly and professional! Great lobby area, very clean and staff was very helpful. Their name says it all! Integrity 1st! Highly recommend.

Cameron Pulcher
17:58 05 Nov 20
short sweet and professional

Mike Gardea
12:06 05 Nov 20
This rating was posted by Matt ParrishI sitting on the couch watching TV..he asked to see my phone. Thought he needed to make a call bc his phone was dead or something...he returned my phone grinning. I didn't think anything of it.. until I was searching my history on my phone and I saw this ...I put 2&2 together and thought this is not cool! I thought I let you know. Not cool at all!

Kaitlyn Gonzales
14:18 02 Nov 20

Angie in Texas
00:49 31 Oct 20
Yep - definitely found my new mechanic shop. Al (the manager) extra helpful. I was sent a diagnostic and pictures of the problem areas from my actual vehicle and not generic pictures. The mechanics know their stuff. Waiting area clean and complimentary snacks available. Will update after I get my SUV back: but I'm loving them already.

Jay It
22:05 29 Oct 20
Very happy with this place. They are an honest business and professional and friendly employees. Will be back.

John Smith
19:03 26 Oct 20

Anson Chan
14:38 26 Oct 20

Michael Hawkins
23:35 23 Oct 20
Over the years Integrity 1st has kept our cars safe and running, but have offered options and found solutions to keep the repairs within our budget. A number of teachers had recommended them to my wife years ago and I've never been disappointed with Integrity's work.

Kathy Coleman
22:48 22 Oct 20
Robert and Lee are both very friendly and professional. Robert remembers your name when you come in, which is a rarity anymore.

Luba Sulpovar
22:34 20 Oct 20
Very nice trustworthy service. I was very satisfied with everything.

Notta Pro
17:18 16 Oct 20

Maxwell Hall
02:16 16 Oct 20

Walter Norris
02:04 16 Oct 20

PF Warrior
20:58 15 Oct 20
Very professional, timely and fair pricing.

debbie haley
01:42 14 Oct 20
This group was super professional. Excellent plus is they send you pictures of what they are looking at so no guessing about what they are referring to. Slightly overpriced for major work is the only negative.

Meg Starnes
00:11 14 Oct 20
Blown away by the generous, non-rushed, personal support, kindness, and impressive knowledge. Matt, went above and beyond in everything, bending over backwards to answer every question, making sure I got the best service in town. I walked away completely satisfied with every detail. Matt also took quality time in going over recommendations and pricing. I was beyond grateful for being lucky enough to work with someone so patient and kind. Very pleased with the overall customer experience and service. Would 100% recommend Integrity 1st Automotive Plano!! When you get there ask for Matt!

Lll Ooo
00:03 14 Oct 20

Suzanna Stewart
16:43 13 Oct 20
It is so comforting to know that I can trust my car to the guys at the Carrollton location. They are always able to service my car right away even without an appointment. Alvin, the manager, goes above and beyond for my car. He makes sure all the fluids are always topped off and that all the maintenance is done. He does extra things for my old car. They don’t miss a thing. They do excellent work, they are always friendly and I would recommend them to everyone.

Ping Wu
22:30 12 Oct 20
Great service n very professional.

Sherry Oneofakind
20:21 12 Oct 20
Excellent service!

Antoinette D
20:12 12 Oct 20

Joanne Kozlowski
15:02 12 Oct 20
Quick service at a good price! Really appreciated the thank you card left for me!

James Byrd
03:29 11 Oct 20
Great place and reasonable prices. Will definitely be coming back.

sean lee
02:45 11 Oct 20
I need to change my passenger side mirror, I drove to the store with my part and asked them change the mirror for me, after 10 minutes, they gave me the key and told me it was done, I asked for labor fee, they told me it was free, it is really a surprise for me, because before I drove to this store, the other store quoted me the labor for 150 dollars. they are so kind ! I think I will come to this store for maintenance if I am in Dallas area in the future.

Krishna Mohan
00:12 11 Oct 20
This is one of the best car work shop I have ever visited. I went there for some small tyre work, their service was quick and exceptional. The guy at front desk is coolest and he takes care of the vehicle look into all the related problems and report back the status. The only regret of my visit is that I forgot to take his name to mention it in the review.

Hector Luis Chirinos Flores
19:08 10 Oct 20
Excellent attention! Very professionals!

Jessica McLin
16:56 10 Oct 20

Molly Morey
13:38 10 Oct 20
I highly recommend Albis and the team in Carrollton. I’ve been in three times in the last few months with various issues on my Honda Civic, and they were able to fit me in day-of or the following day.Most recently I bought new spark plugs at a brick and mortar store and tried to change them myself, but I wasn’t able to. I brought the spark plugs into Integrity 1st, and the team changed out them at no charge. It goes to show they make an effort to build relationships with their customers and take care of them. Loyalty shown is loyalty given. Thanks, Integrity!

Philip Ross
18:30 09 Oct 20
I will continue using this business!!!

Kim Nelson
17:43 09 Oct 20
This place is great! Professional & quick, do a great job!

Renee Mercado
03:49 09 Oct 20
After arriving in Texas last year, we took our vehicles here for inspection. We also had an oil change on one of the vehicles. Professional, courteous staff. Clean facilities.

Andre Wilson
18:59 08 Oct 20
Every visit is an amazing experience.

M Cheb
15:26 06 Oct 20
Sam at the Coit and Legacy location was great to deal with. He explained things clearly and was very transparent and honest. This place is really changing the way people think about car repairs. Thank you go doing a good job.

Hui Chang
22:16 05 Oct 20
Doing good job.

Ramil Zhantuev
16:38 05 Oct 20
Ребята очень приветливые. Сервис на высоте. Это одно из немногих автомастерских( которые я встречал) где не вредный дядька которого невозможно что то спросить , а он только отбрекивается , а нормальные дружелюбные сотрудники, которые понимают, что вы именно те кто приносит им деньги и к нам нужно относится с уважением. Удачи вам ребята.

Bill Pestinger
15:09 05 Oct 20

Colin Gunderson
12:22 02 Oct 20
This is one amazing place where service and customer service is top-notch. The waiting is outstanding and clean.

Marshall Young
18:26 01 Oct 20
Robert was very informative of the travel inspection they performed on my car and gave me a print out of recommended maintenance due and cost. The staff was fast, efficient and sanitized our vehicle, highly recommend this location.

Nate McClenton
18:12 01 Oct 20

Erin Bedouh
18:33 29 Sep 20
Great customer service. I was in a bind with my vehicle, and they helped me out. Thanks Albis!!

celina lloyd
20:50 28 Sep 20
Exceptional service! They go above & beyond & are over the top helpful!! I recently purchased a car and took to them for inspection. But a month later I received my car license plates and was unable to put the rear one on. I went by and asked if they could help. He was extremely helpful and said no problem. But the plates proved to be very difficult! Even after a solid 30 minutes working to get the license plate in, they did not charge me. I will continue to take my car to them in the future. Thanks for the help!! 🤗

Tom Liskey
19:23 27 Sep 20
I had a screw stuck in my tire and they repaired quickly while I waited and did not charge me. Shout out to Matt who understands customer service. I won't be going anymore to the big name national tire store.

Ann-Marie Bowen
19:50 26 Sep 20
I’ve been to this place several times lately, and I’ve been impressed with them. They don’t do unnecessarily work and don’t up charge. Highly recommend.

Jake Bradshaw
15:47 26 Sep 20
My sister dropped her vehicle off for diagnostics last week. I already had a good idea what was going on with it but just didint have the time or space to fix it myself. I was hesitant letting her go to a mechanics alone being a girl, but when they called with what they found integrity 1st was right on the dot with what was going on with it. No extra up selling , and Matt was extremely helpful in explaining our options between OEM and aftermarket parts and working with us within her budget . All and all, these guys were very helpful and honest with us and I would recommend them to anybody.

Rajkumar Thasma
17:55 24 Sep 20
Took my 2004 odyssey. They did accurate diagnostics and the price was fair. I would certainly recommend this place to anyone.

David
17:36 24 Sep 20
Absolutely thrilled with this shop. "L" / Ali the manager is awesome, downright hilarious. Went in just for a state inspection and they were kind enough to turn off a nagging oil change light (I always forget how to turn it off myself) + top off my window fluid. Inquired about synthetic oil change prices and it was the most competitive price I've heard. I'll be going to this shop from now on. Way more trustworthy / genuine - especially compared to the junk Firestone offers (who I used to go to).Also am a fan that they're a family owned business that doesn't franchise - I think it helps to maintain actual integrity and quality service.Final note - their inside seating area is great, plus super nice chairs outside if you don't want to play covid bingo.

Maggie Koonsman
17:26 22 Sep 20
I’ve found my last repair shop!!!These Gentlemen get 10 stars from me.Started with the professionalism and respect I felt from Jarod from 1st meeting him back in feb.They did fantastic job on repairing very bad oil leak. Excellent communication as to what repairs needing to be done along with price. My vehicle was ready that afternoon, even came out to pick me up!!!!These Gentlemen truly live up to their name !!!!!

Madison Gerace
19:08 21 Sep 20
I went in to get my coolant flushed. They did a 4point(?) inspection on my car. I have always felt pressured when going to a mechanic or dealership when getting things done my on car. Not here. They were honest and upfront about costs and repairs as well as things to consider in the future to make sure my car maintains its longevity. Left more knowledgeable about how to car for my car and on budget. Al and his team was very respectful and helpful

jim wallace
19:26 19 Sep 20
Friendly service, professional and clean protocols in place. Service always done right the first time.

Jennifer Carroll
18:22 19 Sep 20

Eric Downing
16:32 19 Sep 20
Excellent service overall! I've been having my truck serviced here for several months, Sam and his team always deliver top quality service in a very timely manner without any dishonesty in the needs of your vehicle or any overpriced maintenance. I highly recommend Integrity 1st Automotive for any vehicle maintenance you may need!

Le9olazz Q50
18:09 18 Sep 20
Quick work and job well-done

Kelli Akers
21:50 17 Sep 20

Mr East
21:12 17 Sep 20
My experience was great as always! I would definitely recommend this place above all shops around me. I drive over 30 min away to get work done on my Jeep! Highly recommended place.

Crystal Curry
03:26 11 Sep 20
Service is good and fast, waiting area is comfortable, prices are good. This is my new favorite car service.

Abu Bilal
02:22 11 Sep 20

Janos Kralik
15:16 10 Sep 20
inspection done quick and they did excellent work! I highly recommend this garage!

Kay Brown
14:55 10 Sep 20
Car was dragging something went to get it checked out and they replaced the clip no charge. Was in and out less than 15 minutes!! Great customer service!!

Cesar Canales
14:28 08 Sep 20
Friendly and easy to work with. They also follow up to make sure everything is ok.

Gurvinder Sarna
23:47 03 Sep 20

Billy Tseng
19:33 03 Sep 20
Made an appointment for an oil change and past due state inspection.Prompt service. Service advisor was masked properly and the whole experience was clean, safe and professional! Thank you!

Todd Forden
17:39 03 Sep 20
I have used Integrity 1st for a few services and found them to very professional and straight forward. I would recommend them if your looking for honest work.

James Cooper
18:52 02 Sep 20

Jeanne Rubin
12:15 02 Sep 20
Always friendly and quick efficient service.

Dona scott
20:44 31 Aug 20

Mariner Carriker
22:40 28 Aug 20
I was actually going to an appointment next to this service center when I checked my tire because my vehicle was pulling to the right and shaking to see I was missing all kinds of tread and actually had a huge air bubble about to burst my tire. I initially tried to change the tire myself with my spare only to find out that one of my lug nuts was completely stripped. Matt and his team were able to get the tire off and he showed me just how bad the damage actually was. Can you even let me know if I didn't have a spare he wouldn't let me drive that car because it was a danger to myself and to everyone else on the roadways. They wound up getting it taken care of and I was able to be on my way. If anyone is looking for a quality service center that will be upfront and not try to give you a fly by night service this is definitely the place!!! Thank you Integrity First Automotive in Plano on Independence Parkway😊

Sabir Siddiqui
18:41 28 Aug 20

JaMikal M
22:41 27 Aug 20
Al and the Integrity 1st Team were all great. Insurance was a slight headache but they took care of everything and my truck was returned better than I even got it back from the dealership in the past. Integrity is the name and they stand by it!

Joel Ching
15:20 23 Aug 20
The team at this shop is truly top notch. They do fantastic work at a fair price. They are willing to work with your schedule.They have a mini fridge for when you are waiting... this was the first place I tried orange vanilla coke. It was surprisingly ok.Albus, is the man at the front desk. He goes above and beyond the call of duty and is always friendly and a straight shooter. I liken him to another Albus... albus dumbledore to be precise. Master of Hogwarts and world class magician. At integrity 1st you receive a fantasticly magical experience. Would recommend.

Chris Carden
19:16 21 Aug 20
Awesome place with super service as well as complimentary drinks and snacks while you wait

Danny Chance
11:27 20 Aug 20

DRJAM1248
02:06 20 Aug 20

Zachary Bell
23:05 19 Aug 20

Craft Catchings
16:41 19 Aug 20
This place was amazing and very down to earth not only did they fix my car but they also worked with me on the payment because no one has a large amount of money sitting around I had a lot of front end damage and they replaced everything and now my car runs like new again thank you guys very much for everything I definitely felt the care from your establishment Matt was awesome wish I could give more than five stars if you have a car that has problems this is your one stop shop

Judi M
02:39 19 Aug 20

Dustin Ferris
23:15 18 Aug 20

patricia anyango
19:35 18 Aug 20
Friendly conversation and quality work. I was pleased with my experience at Integrity 1st and I look forward to coming back for future needs. Thank you all😊

David Landis
19:30 18 Aug 20
Great place to get work done; use them on three of my vehicles

Hena Husain
20:26 17 Aug 20
The guy at the front desk is very helpful! They diagnosed my car within just an our and a half and already had it fixed and ready by end of day, the same day. Also gave me a free inspection since I failed 3 times at previous auto shops. I'll be coming here for all my car needs from now on - thank you!!!

Josh Cockrell
20:21 17 Aug 20
Great service and price for services related to the suspension of our vehicle. Very knowledgeable and upfront with issues discovered and severity. Will use again for automotive needs.

Michael Hodge
16:47 16 Aug 20
I've been coming to Integrity for a few years now and they haven't let me down. They do a good job explaining the repairs or maintenance you need, and why you need it, and the price has always been fair for quality work.Matt always helps me out, and the Doug and the other techs are friendly too, and get the work done quick.

vinay ayinapurapu
16:47 15 Aug 20
I have been visiting this new store lately and I have been to Plano location. They will exactly do what the car needs and they won’t sell what is not needed. Always make sure you leave the store with a smile. :)

Wicked Devil Driver
08:23 13 Aug 20
This place was great. All my questions were answered about my car. The prices are fair and the staff is great. Definitely recommend coming here.

Willie Peloquin
21:12 12 Aug 20
Very quickly inspected my truck. They seem quite trustworthy.

Michelle G
12:56 12 Aug 20

Michael Lucas
12:41 12 Aug 20
Matt and his team are friendly, and excellent on doing a great job on my car, even though i live 30 minutes away, will always take my car to his shop. Would have given more than 5 stars, because they deserve 10 stars.

Amir Habib
19:36 08 Aug 20

Mark B
22:31 07 Aug 20
Matt Is the manager and was very informative and honest with everything and any questions I had. I Highly recommend them.

Skyler Dyer
20:03 07 Aug 20
Really appreciate how these guys do business. Super professional and very clean location. First class service that you would expect from a high end car dealership. Their prices are very competitive if not below market. Super fast at getting the job done and willing to take care of your care if your not able to pick it up for a little while. Dropped my car of before my Alaska trip and it was done before I got on the plane to leave. So they kept my car in the garage while I was away until I could pick it up. Al is the man and treats you like family. Very genuine guy.

Val Sutton
19:11 07 Aug 20
Matt always gives good quality service. He takes really good care of me. Never a long wait time. The lobby is always clean with nice refreshments. Best prices around town!!!

Anjan Gunde
18:22 07 Aug 20

Brenda spalding
04:13 06 Aug 20

Jonathan V
17:36 05 Aug 20
5 Star Service all around! This is my 3rd time visiting here with great service all around. This time around I had some minor maintenance issues and they took care of it at gratis.

Nichole Malchar
21:02 04 Aug 20
I went in last minute for a state inspection before finalizing the sale of my vehicle. They were fast, reasonably priced and very nice. I felt very comfortable there.

Hardeek Barot
05:10 04 Aug 20
Prompt service. Called before hand to check what the wait for a state inspection was, they told me 25 and had me out of there in 20 mins! Highly recommended!

mary McKittrick
15:00 03 Aug 20

b street
13:05 03 Aug 20
Awesome people,took care of me

enforce7
04:29 03 Aug 20
Place is clean, friendly and knowledgeable staff, bringing your car to their repair shop for the first time is worth it. Price is reasonable. No issues.

Ahmed Malik
01:10 03 Aug 20
We had a great experience. Very professional and thorough in their service.

Ashley Collins
01:09 03 Aug 20
Always quick, always friendly!Would recommend to anyone ♡

John Nguyen
00:14 03 Aug 20
Very professional from walking through the door and keeping me updated throughout the whole process and finished earlier than expected. Will definitely be going back for all my auto needs!

Louis Schepps
21:19 01 Aug 20
Always have been great..service is fast for the most part...always clean always ..happy to come here..

LaCota Rhodus
00:34 01 Aug 20
This shop is the only one we take our vehicles to.Husband was on a deep sea fishing trip and the toddler left a dome light on. Called and spoke with Jared and he sent Leo over to my house with a new battery and installed it!Saved me because I had no way to get my vehicle to them and have 3 boys who one is bound to need a trip to the doc for something with a dead vehicle!They earned my business for life before this but am astounded they went above and beyond! Thank you so much!!

Marc Flores
19:00 31 Jul 20
Sam, the front desk representative was great. I was in just to have one of our car's state inspection done. I was having a bit of a stressful day, but Sam let me vent and took great care of me. Much appreciated! I will be back.

Javid RZ
16:27 30 Jul 20
AL did a great job assuring the great customer service. Courtesy and professional approach with timely txt/phone updates at its best. I would definitely recommend this shop to anyone needing a fair, unbiased, and most importantly honest assessment of necessary repairs.Honda Odyssey owner. Found my go-to auto shop

Regena Wilks
13:47 27 Jul 20
This was my first time to try out this shop. I was VERY pleasantly surprised and extremely pleased! Inside and in the shop was VERY clean and all the tech and front desk people were very friendly. The most unexpected surprise was how they take pictures of anything they recommend to be changed/fixed. I REALLY liked that.

Paulee Wand
23:37 26 Jul 20
Integrity 1st hasn't let me down yet. The staff is very professional and work done when the appt was made.

Greg Deere
19:32 26 Jul 20
Jared in always very thorough in his explanation of repairs needed and helps in any way possible to keep the prices within reason. The technicians are skilled and timely with needed repairs.I’ve had multiple vehicles serviced by Integrity 1st ranging from major engine replacement to tuneups and will continue to use them in the future.

Aman U. Khan
19:19 26 Jul 20
Great service and wonderful staff.

Kyle McAllister
18:57 24 Jul 20
Al is the man. I live in East Dallas and made the drive all the way up to Plano to get my brakes check and fixed. My wheel was beginning to shake profusely as I was braking. It was a bigger concern then getting my oil changed, so I wanted Al and the team to take a look at. Frankly speaking my trust runs low with most automotive repair shops, so whenever I need something serious done to my car I always call Al at first Integrity. If you dont want to bamboozled make sure to call Al at Integrity First.

Kathie Denny
11:23 22 Jul 20
Outstanding service!

Kayelric Wilson
02:57 22 Jul 20
Been using Integrity for a couple of months now and when I tell you the customer service is on point. They follow up with you to make sure your vehicle is still running as should,you are greeted upon walking in the door,they don’t pressure you to make you think the repairs have to be done now. They let you know which ones are a safety issue. I’ll recommend Integrity to everyone.

Vandana Gummaraju
22:55 21 Jul 20
The repair was flawless and timely! Thanks!

Humayun Malik
18:24 21 Jul 20

Billy Tseng
14:41 21 Jul 20
Courteous, clean and professional. Made an appointment, went in, no wait, got my inspection and oil change done! Thank you I1Auto

Tony Rose
21:14 20 Jul 20
We love these guys. Great work. I haven't felt like I've been oversold anything. Car is not filthy afterwards.

Alex Doudnikov
23:30 19 Jul 20

Patty Marenghi
20:20 19 Jul 20
Staff was amazing especially Al! Never felt pressured throughout my conversations. I loved how they text you any work being suggested along with the total cost and pictures of the part being replaced.

Robert Hamilton
12:24 17 Jul 20

Veronica Matthews
16:23 16 Jul 20
The TEAM at the shop in Carrollton were phenomenal! The prices were great and Honestly the best Mechanical service I have had. Anytime you go to a new mechanic it's always scary, these guys wheeled me in for good. I will never look anywhere else to get my car serviced, she runs EXTREMELY smooth Thank You Integrity!

Beaux Dyson
00:01 16 Jul 20

Ron Petersen
22:32 15 Jul 20
I have been using this garage for a long time now and they are the best. Fair prices and first class auto repair.

Heather French
19:31 13 Jul 20
I started coming for Roy, because he is a trusted mechanic. I know he wouldn't work anywhere that would do subpar work or would scam you. Since then, I have received great service, even when Roy isn't the one working on my old car. Sam has been very helpful and explains everything without talking down. (I hate places that talk cars differently to me because I am a woman... they don't here.)

Ryan Vicksell
18:59 13 Jul 20
Amazing service, they get you in promptly. I've been here several times. The integrity part of the name isn't a joke - they are refreshingly honest - most places will try and sell you unneeded services and jack up the price, but not here!

Sylvie Sedarat
17:42 12 Jul 20
Great service. Sam is very personable and patient. Loved that they dod not try to upsale. They made sure I was satisfied with the work. Great communication. Definately recommend.

Randy May
00:33 12 Jul 20
Very fast service, friendly help at the counter. Very nice area for customers to wait and plenty of space for social distancing. My first visit and I was very impressed.

nazlije ismajli
18:07 10 Jul 20

Laurine VanDeusen
23:51 09 Jul 20
So last week I was driving on a spare and needed the new tire I had already purchased elsewhere put on. I drove by Integrity 1st and asked the manager Al if they could assist me with get this new tire on..... Yes, with out hesitation. Not only was he polite and professional but there was virtually no wait time, which I truly appreciated due to face I was on a lunch break. The mechanic was diligent and checked the air pressure in all four tires to ensure I was good to go. The office was amazingly clean, and I was offered refreshments while I waited. I was in and out !!! S/N I did take a look at there prices and saw they were very affordable and competitive with the market . Stop by Integrity 1st

Jesus Roman
19:56 09 Jul 20

Meredith Knighton
19:55 09 Jul 20
Super customer service and fair pricing.

Bill Jones
17:59 09 Jul 20
Integrity 1st was a great experience for me. I drove over there expecting to have a bit of a wait ahead of me for having my car serviced for state inspection. Even though there were a few people already in the waiting area, the friendly staff told me there would only be a half hour wait. It was only 15 to 20 minutes later that I was told my car was ready to go.

Josh Edwards
23:00 08 Jul 20
Great guys! Great job! Very thorough!

Maddy Palmer
23:11 07 Jul 20

Jack Plunkett
20:59 07 Jul 20

Doug Smith
10:18 07 Jul 20
Very straightforward staff, no surprises on cost, everything you want in an auto shop

Ken Moody
12:50 05 Jul 20
A very accurate Mission Statement ...... "Honest repair at a price that is fair." Thank you Sam and Roy.

Andres Franco
19:36 02 Jul 20
Al and Integrity 1st have a top notch service. I was there today and took care of things quickly! Al was actually kind enough to print some documents that I needed last minute while I waited. They gained my trust!

Susan L Johnson
19:10 02 Jul 20
Al is top notch in customer service and relatable knowledge. I have been to Integrity twice now and the service is exceptional. I have very high standards for service and knowledge coming from a high level of integrity and a family of mechanics . This is my go to place so I can leave with a sense of comfort that a job has been well done.

Quincy Gregory
21:23 01 Jul 20
Omg!!! Thank you so much Albis and Brandon for your service on my 2008"AudivQ7 (Albis, owner ( Brandon, technician) took my car in for a diagnostic, found out my car need 6 ignition coils and spark plugs, originally quoted $1400 total, I couldn't afford that price but Albis called back and fee mins later and said He got a deal for $740 for everything!!!! I see why you guys are called Intergrity first!!! God bless 🙏 you guys in everything you do, I am very thankful for your deal and your awesome Service!! They are my number 1 go to repair shop for now on!!! Make it yours too everyone!!! 10 stars!!!!😁

Carlton East
18:51 01 Jul 20

Kimber Wilson
01:40 01 Jul 20
I love this shop! I've been trying to find a great honest shop for like a year after my regular mechanic closed up their shop. This shop does great work, they are upfront, and they roll with the punches when the unexpected happens. Sam was very good on keeping me updated, very professional and personable. I even got a thank you card from Roy, one of the auto techs. Very nice touch guys! I feel valued as a customer. 😀

Norberto Sauz
15:08 27 Jun 20

Meagan Berry
01:35 26 Jun 20

Jeremy Easterling
20:14 24 Jun 20
Al was extremely polite and knowledgeable. He coordinated with another location to help me out. Gotta love the fact if one location can't get it done they can talk to another to get it right. I have had nothing but great experiences with Integrity 1st. The first thing you notice when you walk in is the incredible wait room. You are always greeted with a smile. The work they do is A1. Don't take your chances with cut rate mechanics. Go somewhere you trust. Go to Integrity 1st.

Steve Golman
13:52 24 Jun 20
Been using Integrity 1st Automotive since they opened. Fourth car they've worked on employees all top notch as is they're work.

Wang Yiu Yuen
18:35 22 Jun 20
Very experienced and professional

Buddy Sparks
15:39 22 Jun 20

Carlos Young
12:01 22 Jun 20
My experience with integrity 1st has been great each time I've had a issue with my cars..They are honest, straight to the point, and let you know of things to take care of later to keep your vehicle going.

Jonghyun Lee
19:45 21 Jun 20

Steve Kovalck
16:22 21 Jun 20

Kirk Croff
21:11 14 Jun 20

Sue Ahlfinger
20:32 13 Jun 20

David Armstrong
19:15 12 Jun 20
Within walking distance of home. Honest, warrantied work.

Mike Winnick
18:12 12 Jun 20

Craig Tumbleson
14:54 12 Jun 20

keith burkman
11:35 12 Jun 20

DEBORAH LARA
17:35 11 Jun 20

Nia Niu
13:34 10 Jun 20

Seamus Chen
12:51 10 Jun 20

Brian Soh
22:36 09 Jun 20
Excellent service provider.

Holly Hartman
23:58 08 Jun 20
They go above and beyond with their great communication and quality of service. Jared, the manager has been very helpful and knowledgeable. I will continue to take my car there and recommend them to all my friends!

Casie Gall
20:57 08 Jun 20
If you are like us & are looking for a reliable shop that can be the only place you use from now on, this is it. They are hidden away a little but right on 78, in the Walmart parking lot. We had used some other auto shops that ended up feeling priced higher than we wanted or swamped and not able to always get us taken care of in a timely manner.Jared has taken care of us in a way, often enough, that they have earned our long term business.They are very knowledgeable & helpful. Always honest about what COULD be done versus what NEEDS to be done. Their work is impeccable.On our last visit Saturday, they weren't sure they could have the work we needed done by the end of the day or not. Yet, they called at 2:30 to let us know they had finished taking care of us. We've been using them exclusively for about a year. Should have written this long ago!

Something Special
16:08 08 Jun 20
I had the most awesome interaction with Integrity 1st Automotive. I went in to get a state inspection. This is usually a pretty quick service, however, I was having a reading/system issue. The service tech, Mr. Roy, was determine to find the issue and he did! I appreciate all your hard work. Also Sam at the front desk was awesome, kind, friendly and very knowledgeable about the services they offer. I will be back

Marc Haught
14:07 08 Jun 20
Great job with oil changes and inspections

Adam Kaplan
12:24 08 Jun 20

Corey C
19:04 06 Jun 20

Matthew Frerck
16:10 06 Jun 20

Aaron Johnson
00:44 06 Jun 20

Danny and Cortney Davis
22:36 05 Jun 20
I have visited several times and have had very thorough work done on my higher-mileage automobile. I was kept updated throughout the entire process. I highly recommend this establishment when you’re taking care of your car! 😊

Mayte Mejia
22:53 04 Jun 20
The people at Integrity First were so generous and helpful during my visit. I couldn’t recommend them more! They were incredibly professional

dontai marable
19:56 04 Jun 20

Vladimir Ortega
21:24 03 Jun 20
Exelent service, 100% recomended

Brian Reynolds
18:06 03 Jun 20
Excellent service. Albis took the time to understand the issues that I was having. He got me fixed and out the door in a very reasonable time. I highly recommend them.

Michael Denny
15:19 03 Jun 20
Always a good experience at integrity first

Arnold Lafuente
01:46 03 Jun 20

c.j. Shih
19:25 02 Jun 20

Marybeth Miller
17:06 02 Jun 20
Annual State inspection-quick, reasonable and on-time.

Lucid
05:52 01 Jun 20

James Davis
01:47 01 Jun 20
These guys are amazing. They were closed for the weekend to do an upgrade on their shop and I came in on Friday afternoon because my F150 was blowing cold and warm air and my Fan was running very high. Shah and Albis where so helpful that they went ahead and worked on my truck even though their business was closed for upgrade as I needed to get to San Antonio, TX to help with physicians with the pandemic crisis in our State. This is what I like with these two men as they have never turned me away when my F150 needed attention and they have always been honest regarding my F150 conditions and needs. Amazing group of folks. Thank you.

butch casper
19:48 29 May 20
2nd time dealing with this automotive company and feel very satisfied.

Gaurav Raghav
16:09 29 May 20

Gary Lightsey
20:35 28 May 20
I brought my Jeep in for inspection and not only did they accommodate me with total service in less than 30 minutes, they also provided me with complimentary snacks and drinks while I waited. The personnel are very friendly and professional. I would recommend them to anyone needing automotive services in or near the Wylie area.

Usha Gopi
16:52 28 May 20

Tamisha Booker
18:50 27 May 20

James Crow
05:33 27 May 20
I have used Integrity in the past and have found that they do professional work plus they back up the repairs they make. The other thing I like about Integrity is they are honest and up front plus they do not try to do a lot of up sell on work that is not necessary and that is why my next repair job will be with Integrity.

Jessie Horne
17:59 24 May 20

Dylan Park
22:33 22 May 20

Ali Zaidi
04:27 22 May 20

Kathy Harllee
06:46 19 May 20

KACI WILLIAMS
01:56 17 May 20
The gentleman at the front counter was very sweet and informative. 👍🏻

Tim Goodsell
19:34 15 May 20
They repaired my entire cooling system for my 2013 GMC Sierra. Did a fantastic job. My A/C really works well now and I'm getting better gas mileage out of the truck!

Beverly Sayeed
18:58 14 May 20

Madelyn Estep
15:50 14 May 20

JP Wantland
21:36 12 May 20
I recently had the front suspension on my 2002 Tundra replaced due to 18 years of wear and tear. The mechanic I use for all work on my Tundra does not have the equipment to do front end alignments so it was up to me to find someone. I did a Google search for places close to my home that do front end alignments and have excellent ratings. Integrity 1st Automotive met my criteria of being close and having a rating of 4.9 stars from 150 customer reviews. When I took my truck in I was greeted by a very courteous gentleman, Albis. I explained the work I had done the day prior to the vehicle and that I required an alignment. The first thing Albis did was to test drive my truck prior to the alignment and then reported his findings to me. I was most impressed with his thoroughness. When my truck was placed on the lift, Albis took the time to show me the front end work my mechanic had done and said everything looked great. He then took me to the back of the truck and showed me the leaf springs on the truck. I could see the springs were no longer aligned and had moved. I guess 18 years of driving on our rough Texas roads took its toll. Albis said he could realign the springs and then do the alignment. True to his word, the work was completed on time and at a much lower price than what I had estimated in my head. I will definitely be back for all my future service needs, and I can recommend them to my friends. One last note, not once did Albis try any scare tactics with me or try to sell me services I didn't need. Their name, "Integrity 1st Automotive" truly represents who they are.

Darel Burleson
18:33 12 May 20
Integrity auto is not just a name. They actually live it. Very trust worthy, fair, and good service.

Matt Parrish
15:50 11 May 20

Hallen Dao
20:37 27 Apr 20
Came here to get a car inspection done and saw that they were doing it for nurses for free! So why not. People here are super friendly, courteous, and professional. Will definitely come back for future services. Got a tire on another car that needs looking at!

Tahrem Surani
20:23 27 Apr 20
Integrity 1st Automotive in Carrollton has amazing customer service. I came in 45 minutes early for my appointment and they were able to accommodate me immediately. They also gave me a free state inspection for being a nurse!!! Wonderful experience, will definitely be back! Recommend them to anyone looking for any car needs.

Ana Moaz
18:18 24 Apr 20
I love how clean, friendly, and organized the team is there! They've taken care of my vehicle and made sure I genuinely understood what was going on, never pushy. Highly recommended!

Amerah Akhter
19:28 23 Apr 20
Thank you so much to the whole team. I first inquired about the cost of synthetic oil change, tire rotation, and state inspection, from their website chat option. Then I went to my local Integrity 1st, and the attendant, Albas, was polite and efficient. He even noticed that one of my hubcaps was missing and put in a spare similar hubcap. That was going above and beyond. Thank you so very much. I will definitely recommend this place to anyone.

Renee Henry
22:21 08 Apr 20
I would like to acknowledge some great service I received from Integrity-1st in Carrollton Tx. Albis, went over and beyond! He was very professional and knowledgeable! Thank you so much for your hard work and customer service! I will ALWAYS recommend you to everyone that needs quality service and fairness! Keep up the great work! Many thanks!

T
18:20 03 Apr 20
Great staff. Greeted me when I arrived and took care of my vehicle promptly. I came in for a promotion for "essential" workers to get a state inspection. Thank you Integrity 1st Automotive!

Gabrielle Nikolin
16:54 27 Mar 20
I brought my car to Integrity 1st because no one could figure out how to fix my car. After spending around $2000 at several garages and the dealer I was fortunate to land at Integrity. They have an innate curiosity about how things work or why they don’t, and they didn’t give up until they figured it out. I recommend them enthusiastically, without reservation!

jomy m kuruvilla
04:32 22 Mar 20

Dave Novitski
19:24 21 Mar 20

HaunterHypnosis
16:29 20 Mar 20

EMEKA OKONGWU
21:54 19 Mar 20
Jerry is a consummate professional & knows the job. He takes care of his customers in a compassionate manner.

K McCollum
17:37 19 Mar 20
Great team, great service, great value. Thank you for taking care of my vehicle.

Fayez
20:05 14 Mar 20
I always take my car to Integrity 1st Automotive because I can rely on their great work and customer service. Just had another great experience with them. Thanks!

Alex Luong
15:55 13 Mar 20

Lauren Hicks
23:09 07 Mar 20
Have been here several times and highly recommend these guys! Nice, Professional, good prices and quality work. Hard to find auto repair shops you can trust to not be dishonest or sell you on things you don’t need and Me and my wife both felt well taken care of.

Heath Criswell
00:23 27 Feb 20
I've been here a few times for some smaller things like brakes and and an oil change. So far these guys are great and I will use them again. The prices are in line and fair.

Suporia Brooks
18:47 25 Feb 20
Albis and Carlos did an amazing job on my car! Great place if your in need with getting your car repaired I highly recommend.

John Cothran
17:19 25 Feb 20
Great service with my cars!

Isabel Sosa
00:29 21 Feb 20

Keith Hatton
15:44 17 Feb 20
I visited needing a tire repair - they were able to find the air leak and plug the tire for me in no time at all. They even performed this service at no cost to me! I am very grateful for their help and I WILL be returning for other services!

Valdez Wilkerson
03:20 12 Feb 20
Called them last minute and they was able to get me a tow truck as well as repair my car In a timely fashion. With most places that work on Cars like BMW and others it can be scary if it’s not the dealership, however this place did not disappoint. This probably was the first time I was happy about spending money for a bad situation that became a great experience.Thanks guys you rock!

Sun Maji
19:39 11 Feb 20
I went to a few places to find a fair price to get my 3rd break light fix. Other shop didn't offered the price range I was looking for but Integrity 1st Automotive did. They fixed it the same day I came in. They fix it well even on a cold day. Thank you Integrity 1st automotive.

Brenda Hernandez
16:35 10 Feb 20
I love this place! Alvis the manager was so kind he was able to work with me and get my car fixed that next day it! I took my car to NTB before I came here and it just got worse than it was. So I decided to bring it here.This place is very honest and will fix your car the right way. My car is perfect now. Thank you integrity 1st! I will definitely be coming back!

Greg Sakowski
12:24 10 Feb 20
They were very friendly, did the required work work in a reasonable timeframe at a fair price.

pacman1494
21:40 03 Feb 20
Very friendly staff! Albis is very knowledgeable and willing to help. Came here for a check engine light (system too lean) and they were able to help resolve the issue. Will return for other work.

Christine Wilson
23:14 01 Feb 20
They took such great care of me. My car was done right and while I waited. New brakes, broken handle on my lift gate, short in a lamp and a new battery! All done! So much cheaper than the dealership and other shops! Go by, they just might work you in!

George T
20:18 01 Feb 20
I’ve used Integrity for inspections, spark plug, and serpentine belt replacements. They’re always friendly, and on time with their services. They seem to always find ways to go above and beyond for their customers.

Phoebe Fonseca
17:26 31 Jan 20
HIGHLY RECOMMEND!! Albis was extremely helpful right when I walked in the shop. He was very professional & patient since I am someone who knows nothing about cars & I had a flat. There was no long wait whatsoever & got me in & out in no time! I will definitely come back if I have any car troubles!!

David E Walker Jr
02:53 31 Jan 20
i love it

Eva Valles Diaz
02:06 30 Jan 20
I went here today and had a great experience. Excellent service, The person who helped me, Melvin?, was great and truly made me feel like I was receiving genuine knowledgeable care. Definitely recommend coming here.

Cathy M. Sanders
19:49 25 Jan 20

David Linscott
06:41 22 Jan 20
Great to have a trusted car doctor within a few miles of home! Friendly service, and always nice know at least which part of my car will NOT fail next!

Althea Byouk
19:18 15 Jan 20

Zander Nguyen
21:50 14 Jan 20
Great first experience. Clean waiting area with snacks and drinks. Got a coupon that saved me a lot too.

Sarah Sisk
01:48 14 Jan 20
The service is top notch and honest. I went with problems with my transmission and they provided honest feedback about repairing my beat up Dodge caravan. Now I have a new SUV and will continue to use them for my services.

Shaun Givens
00:37 10 Jan 20

Jared Cutler
20:53 09 Jan 20
Really quick and friendly.

Suly Syed
22:04 28 Dec 19

Suly Syed
22:03 28 Dec 19

Moin Kazi
19:28 20 Dec 19
They have done a great job fixing my van. Al has been super helpful every time I called. He took care of me from start to finish. Thank you guys!!

Sultan Syed
02:34 15 Dec 19

Ed Pate
13:37 25 Nov 19

European Ensemble Strings
20:42 06 Nov 19
Excellent service. They were very polite, punctual and reasonable. Highly recommend.

Syed Izhar
01:08 19 Oct 19
Had bumper and body fixed for a highlander. Al was very pleasant from the beginning. He dealt with my insurance to cover payments for all the damages. He also provided a very accurate estimate and returned my car in less than 5 days as promised. Highly recommended.

Ed Pate
15:57 15 Oct 19
Al and his team at Integrity 1st Automotive and Collision went above and beyond to make my experience very easy and pleasant. Al worked with my insurance company to get the repairs completed. Fit and finish was top quality and I am very satisfied.

Maksym Mikhalov
23:41 23 Sep 19
Fast and good quality. Guys reattached rear bumper for my Lexus in less than 30 minutes so it looks like a new now. Highly recommends and wish good luck for a business

Dawood Jamali
17:05 09 Jul 19
Quick and professional approach to go beyond customer expectations. Highly recommended place for automotive needs. They live up to their namesake.

Ramy Nazim
15:25 08 Jun 19
My insurance wouldn't cover the repair on my BMW. Integrity fought for me and got the claim approved, put me in a rental, and delivered my car as promised. I am a happy camper! 😎

Ana Moaz
15:24 08 Jun 19
Took my Mercedes in for an estimate, Al gave me fair analysis and explained the whole process. He got me a rental on spot and was very polite, even after i bombarded him with the questions. They kept me in the loop by daily texts and the car is flawless. I’ll definitely recommend to anyone.

Kaz Playz
20:23 26 May 19
Took care of my hail and collision related claims. I am glad to have found them.

Kaiser Saleemi
01:19 26 May 19
If you need to get any sort of body work done to your car, these are the guys you want to go see! I had some pretty extensive hail damage to my new car and wasn’t happy with the shop I dealt with a couple of years back. Al, the manager of the shop, took care of everything. He spoke with my insurance company, handled the rental car drop-off for me and kept me in the loop through the whole process so I wasn’t left in the dark. I highly recommend giving them a try, you won’t be disappointed!

Murtaza Ali Sundhu
04:13 20 May 19
They provided excellent service for the hail repair. Highly recommended.

Hania S
05:15 17 May 19
Loyal customer to a great company. Thank you for always taking care of our cars. Jeff also says thank you.

Vidhi Makanji
17:16 16 May 19
Recently had my car repaired with Integrity 1st. They worked with the insurance company and got my car repaired and back to me quickly. They kept me up to date with the process. Car was like new when I got it back! Great customer service!

Zeshan Islahi
07:38 04 May 19
I used their car repair shops before and brought in my hail damage cars to their collision shop. They did such an amazing job on my 2 cars and I must say I’m impressed . I’ll be sending your collision shop more work. God bless for all the help .

DOROTHY WOODS
13:10 03 May 19
Quality service and very good work and good experience with insurance companies hope I never have to go through an accident again but if I do they'll have my business

Corey Kindhart
19:00 02 May 19
Al was a pleasure to work with. Very eager to please his customers. First class group.

Rob Morgenstern
21:06 17 Feb 19
Great service with a smile! Would definitely bring my car here again but I hope I don't have to!

Lynn Gruschow
21:22 15 Feb 19
I had body work done on my car, the staff was was veryHelpful and extremely professional, as for the body repairs, it came back like new.Perfect

Robert Garcia
19:40 15 Feb 19
New management is awesome, herbs didn't want to help me with deductible and was going to take 3 weeks. Al at Integrity took 5 days and helped with deductible. My Benz came out perfect and I was kept in loop. I was given a rental and am a very satisfied customer. Highly recommended.

Jay Farmer
15:53 02 Feb 19
Al was outstanding! Excellent customer service and repaired right the first time.I would highly recommend Integrity 1st Collision in Prosper for any work on my vehicles.

Syed Shah
23:30 27 Jan 19
First time customer and was recommended by a community member. Can’t say enough thank you and glad that I went to them instead of Service king as recommended by my insurance. They’ve recently opened up and have won my business for life. Not only I was given a nice rental, but was also kept up to date through out the whole repair process. To make the deal even sweeter, they helped me out with my deductible since I was struggling, and my car looks perfect. Thank you Al and team

Adeela Syeda
21:08 02 Jan 19
Prompt work and fair prices

FRONT-LINE WORKERS APPRECIATION
We recognize the sacrifices being made day and night by our front-line workers amid the COVID-19 pandemic. In the spirit of giving back, we successfully launched a campaign to keep our front-line workers on the road with peace of mind.
Google Rating
4.9
Based on 1257 reviews
Integrity 1st Automotive
4.9

Sam Chen
02:25 13 Apr 21

Matt Brown
01:19 13 Apr 21
These guys consistently do a stellar job. No complaints, and VERY reasonable prices.

Noe Franco
14:51 12 Apr 21

Derick Ramos
13:55 12 Apr 21

Bwash Washington
01:17 11 Apr 21

Camden Miller
22:54 10 Apr 21
Chris Roy and three other mechanics helped me out a great deal today. With very reasonable prices and great customer service I would highly recommend this integrity auto to anyone having car troubles. It is great knowing I finally found a mechanic that I can trust.

SuzaBella Q
16:58 08 Apr 21

stan lemon
11:57 08 Apr 21

Kelly Howell
01:24 08 Apr 21

Nancy Elliott
19:39 07 Apr 21

Joe Gaasbeck
12:12 06 Apr 21
Communicated timely, went out there way to ensure I was helped with a ride. Amazing service.

Steve Thompson
10:53 06 Apr 21

Jop the Gemini
01:42 06 Apr 21
Great service

Charles Maret
14:27 04 Apr 21
Five Stars sats it all

Chris Pickering
20:33 03 Apr 21
Great customer service. Loved the detailed report with pictures.

Harmani Perry
20:38 02 Apr 21
Came here so stressed about my car & let’s just say they all took care of my car with honesty & PASSION! I won’t be going anywhere else to get my car serviced. They have a new loyal customer that will definitely be bringing more loyal customers to them! Left so happy & felt so taken care of... Chris & Kevin brought us so much joy just by being honest & taking care of my car. Thank you guys so much!

Carrie Tuttle
15:24 02 Apr 21
I received my State Inspection and I look forward to doing business with Integrity in the future!

Jason Cox
15:21 02 Apr 21

Mike S.
03:30 02 Apr 21

Gena Slobodkin
06:10 01 Apr 21

Brandon Cook
01:37 31 Mar 21
They were fair on their pricing, didn't try to upsell me b.s. I didn't need, and actually seem to care about their customer's vehicles. They'll be my mechanics while I'm out here.

Jennifer Kelley
13:37 28 Mar 21
This is my third visit in recent history and I have been so impressed with the friendliness and professionalism of the staff. I would not hesitate to recommend them for all your auto maintenance needs. I also wanted to mention that the waiting area is clean and comfy if you want to wait while they work.

Randolph Weaver
22:55 27 Mar 21
I had an oil change, State inspection and other basic maintenance done. Manager (Chris) and tech (Roy) performed all work in a friendly and professional manner, including a nice card from Roy upon completion. My car performance was much improved. Integrity 1st has previously done the same quality work on other family members' cars as well. This shop is conservative but knowledgeable in their recommendations and meets our needs nicely.

nijanthan prem kumar
14:31 27 Mar 21

Jefe Hughes
00:43 27 Mar 21

Soap Sudz
00:38 27 Mar 21

Buddy Parker
20:26 26 Mar 21

Bryant Brooks
03:40 26 Mar 21

Aaron Smith
03:23 26 Mar 21

John Crouse
02:47 26 Mar 21

Geethanjali Ravi
01:52 26 Mar 21
Great service consistently!

Peter Siba
23:51 25 Mar 21
I’m very pleased with paint job they have done on my car’s hood I wanted to repaint. Color match perfectly and shine is as the same as original . Very nice job indeed. would definitely recommend this place. People are nice and professional. Convinient Plano location on W Plano Pkwy

Bill Green
14:36 25 Mar 21
Great value, quick, and done right.

Lisa
13:23 25 Mar 21
Since moving to the area I have always taken my vehicle to Integrity 1st for oil changes, state inspections etc. The service is quick and very professional. They have great customer service, and the interior is so comfortable to wait in! I always recommend this place to my family and friends.

NavyVet93
09:32 25 Mar 21

Louise Ma
04:21 25 Mar 21
I came here for a state inspection and everything about my experience here was fantastic! Very efficient and friendly! I was able to make an appointment online, immediately greeted at the counter when I arrived and my inspection was done promptly. Their waiting area is super welcoming and clean. Thank you for such a pleasant experience, I will definitely be back for other services here.

grace yang
03:50 25 Mar 21
Their price is reasonable and their service is good.

Tracie Brockmann
01:09 25 Mar 21

Amy K
03:32 24 Mar 21
Al Zaidi was very friendly and professional throughout. When their maintenance guy found additional issue, he didn’t insist for me to have that done. If he had been pushy about it, that’ll be the last time they’ll see me.Also whenever other employees came out to the front office, they were very friendly. I will definitely go back to them in the future.

Kristy Burrell
01:25 24 Mar 21
The guys here are always nice and get me in and out !

Christian Issac
22:50 23 Mar 21
Wonderful customer service they always do a outstanding job with my vehicle. Matt has helped with so much and helped me keep my vehicle up and running. Come here for all car needs!!

Nancy Elliott
17:19 23 Mar 21

DJKevyKev 504
02:49 23 Mar 21
Annual Inspection. The service was fast and it was a pleasant experience

Raghavendra Patil
00:52 23 Mar 21
Very good and Cost effective service with very friendly team. I serviced my camry se car here. Got the issue fixed with Steering wheel noise with very reasonable price than other stores nearby. I almost roamed verified my issue with 3-4 stores but these guys got me very good price and service and also free oil change. :-)

Seth W
00:38 23 Mar 21

aprilynn belous
03:48 22 Mar 21
Matt was very professional and flexible with scheduling. My services were completed within 30 mins and he kept me updated on the process. He was straight forward and did not try to hound me or sale me anything extra. I will definitely be coming back for all my vehicle's maintenance.

David Evans
03:09 21 Mar 21

Jacobus Favier
03:34 20 Mar 21
Brought my car in for a repair and it was done the same day!

Felicia Washington
01:32 20 Mar 21
This is the second MAJOR repair that I've had done at Integrity 1st. They do GREAT work at an affordable price. They have earned my repeat business.

The VALLEY Experience
17:41 19 Mar 21
Fast and easy! Got a car inspection and they had me out within 5 minutes. Sp