HONEST AUTO REPAIR AT A PRICE THAT'S FAIR
PLANO, WYLIE, SACHSE, MURPHY, & CARROLLTON
Integrity is doing the right thing, even when no one is watching. Whether you’re looking for an oil change, need an expert to diagnose that check engine light, or require comprehensive engine repairs – our team will be there. We’ve become one of the highest rated and fastest growing automotive repair shops in the DFW Metroplex by refusing to compromise and dedicating ourselves to our craft and our core values since day one.
HONEST REPAIR AT A PRICE THAT’S FAIR
PLANO, WYLIE, SACHSE, MURPHY, & CARROLLTON
Integrity is doing the right thing, even when no one is watching. Whether you’re looking for an oil change, need an expert to diagnose that check engine light, or require comprehensive engine repairs – our team will be there.
DON'T JUST TAKE OUR WORD FOR IT
WE COME, HIGHLY RECOMMENDED
When you love what you do, it shows. We work to identify the needs of your vehicle, and then we spend quality time to provide you with the knowledge and understanding to make informed decisions. In doing so, we have developed lasting relationships bound by trust, honesty, and transparency. Integrity is doing the right thing, even when no one is watching.
Justin provided great service with constantly communicating along the way. Very transparent process.
Reed Johnston
22:01 16 May 22
I have been coming here for over a year now and the staff is always friendly and personable. Chris and Justin are both... easy to get ahold of and so helpful!read more
Carissa Gant
19:31 16 May 22
First class experience! You read review saying, 'friendly and professional;' and I totally agree. I initially went for... an oil change and ended up having them replace the fuel tank on my Jeep. This was a repair that I knew needed to be done, so I asked them to give me an estimate. I liked everything I saw so we set an appointment for the repair. It went smooth and the work was done as promised.Dave is an outstanding 'face of the business.' He goes out of his way to provide first class customer service. The business has a clean, comfortable waiting area with snacks and drinks provided. They provide Uber for customers free of charge if you don't want to wait for your repair.Are they the cheapest? No, but I think they are competitive and reliable. I highly recommend you give Dave and Integrity 1st a call if you need your vehicle serviced or repaired. I think you'll be happy with the results!read more
Danny Goad
02:01 16 May 22
To say that I was pleasantly surprised is a gross understatement and doesn't support the real facts. . .Which are I... arrived maybe 2 hours before closing on Saturday. Not only were they informative, professional and courteous, there was not even 1% of doubt that my 2003 Mitsubishi eclipse GTS Spyder's a/c problem was to be rectified to 100% satisfaction. Then gleefully I was back on the road while they still had their last hour of business to go. Soooo. . . I'm a true fan of this facility, and the employees there in. In closing My 🚑 "won't', no wait, let's Texan this up "it ain't" going anywhere for service and repair except here. No exceptions, Period.SignedStuart Abdo and I'm chillin' now beeotchread more
Stuart Abdo
15:17 15 May 22
Easy and trustworthy. Have taken to dealership for service usually with this older car which is starting to have... problems. Always end up leaving the dealership service department with usually over $1000s of other things I should fix and not just the thing that came in to fix or you can buy this new car instead. Never sit right the of potential conflict of interest. Needed someone independent and this fit the bill. Gave good advice and felt it was honest. Thank you.read more
Kenneth Yen
01:42 15 May 22
Justin /Kevin/ Chris at Integrity 1st Automotive we're all very Knowledgeable and Super nice fellows and my dad is a... loyal customer and recommended you all . Thank you for all your help and will be Back👍🏼read more
Diane Farr
19:56 14 May 22
Their business name fits. Was having electrical issues and took it in for a check. They were quick to isolate it to an... aftermarket item on the car. I appreciate that honesty. Had them do some routine maintenance (fluids etc) and was out the door quick. This group gets my business going forward.read more
Larry Anderson
14:37 13 May 22
Justin and Chris took in my van fast, identified the problem without delay and showed me everything in writing, and i... got it back, fixed, the next morning! Im very happy and definitely going back.read more
Serge R
17:02 12 May 22
Friendly and professional. Provide proof of issues they find with pictures, to show they are not just trying to make up... other issues. Quick turn around time.read more
Matt Adlof (LtxPeteMitchell)
14:51 12 May 22
It's hard to find a good car repair place. I'm pretty skeptical of most. I must say that Integrity 1st is a rare... example of quality work, fair pricing, and honest, kind, caring employees.I'd recommend Integrity 1st to anyone and everyone. I've taken two cars there and they've done right by me both times. 10/10, 5 Stars, A+read more
Levi Sterling
00:36 12 May 22
Always a great experience with Integrity 1st Automotive. Today I went in for a state inspection and was in and out... within 25 minutes. Justin and his team were efficient, friendly and ensured I enjoyed the short wait! Thank you!read more
Albert Melgarejo
14:16 11 May 22
Best car shop I ever been to. Dave was so awesome funny and friendly. It truly made a difference on how I look at shops... now. Had such bad experiences in the past with other places. But Dave reassured me and let me know my car will ALWAYS be taking care of. They were super fast and I will be coming here from now on. Thank you to the techs who worked hard and quickly on my car as well. They did such a great job!read more
Jamie Monestero
19:33 10 May 22
Chris and his team were amazing! They handled my case with diligence, fairness and quality. I would recommend them to... anyone looking for a transparent auto service. Will definitely be back!read more
Tyler Milliken
13:17 10 May 22
Texas State Inspection for last two years. Great service. Thank you!
Dottie B
04:51 10 May 22
Excellent experience at Integrity 1st Automotive. I was told by Acura Service guys that both of my struts are leaking,... need replaced and the cost will be nearly $1400. Since I was not seeing any leaks myself - I decided to get a second opinion from Integrity 1st Automotive. They completed the diagnostics for me in a quick time, and were very honest that the struts did not need any replacement. Since initially they expected the diagnostics to take longer, Al dropped me home as well so that I am not waiting - although I would have loved to wait in the massage chair they have onsite 🙂 --- recommend you guys anytime! True to the name; Well done!read more
Sanjay Misra
22:32 08 May 22
I spoken with Mr.Chris about my car he had it checked out and told me what I needed to get fixed, and I do like what... they done and honestly iam proud of what the good 👍 service.read more
Tray Ward
14:47 08 May 22
Couldn't be happier with my experience. These guys are first class and did a fantastic job on my truck. I needed some... warranty work done and they knocked it out of the park. I took it in for A/C and and mentioned my rear passenger door doesn't work with the fob and it keeps telling me there is a parking sensor out. These guys went ahead and worked with my warranty company and fixed everything. Even left a thank you note on the dash when I picked it up. I have a few more things I want to do to my truck and I won't take it to anyone else! So to thank them I took them some smoked prime rib!read more
Brian Heath Sarty
14:34 08 May 22
1st integrity has great service and great pricing. I will continue to take my truck there for all my automotive needs.... What I really like is that they do not try to sell you on things you don't need.read more
Alan Hopper
04:33 08 May 22
They were knowledgeable and friendly. They got me in the same day and were quick on the service. They also did not try... to upsale me on a million things!read more
shannon delaney
02:03 08 May 22
Everyone here is super nice and I love that you get even if you’re not there they make sure you know what’s going on... every step of the way. I’ve recommended this place to a few people I know because they’ve done a great job every time!read more
Brittany Mohn
04:50 07 May 22
WE COME,
HIGHLY RECOMMENDED
Justin provided great service with constantly communicating along the way. Very transparent process.
Reed Johnston
22:01 16 May 22
I have been coming here for over a year now and the staff is always friendly and personable. Chris and Justin are both... easy to get ahold of and so helpful!read more
Carissa Gant
19:31 16 May 22
First class experience! You read review saying, 'friendly and professional;' and I totally agree. I initially went for... an oil change and ended up having them replace the fuel tank on my Jeep. This was a repair that I knew needed to be done, so I asked them to give me an estimate. I liked everything I saw so we set an appointment for the repair. It went smooth and the work was done as promised.Dave is an outstanding 'face of the business.' He goes out of his way to provide first class customer service. The business has a clean, comfortable waiting area with snacks and drinks provided. They provide Uber for customers free of charge if you don't want to wait for your repair.Are they the cheapest? No, but I think they are competitive and reliable. I highly recommend you give Dave and Integrity 1st a call if you need your vehicle serviced or repaired. I think you'll be happy with the results!read more
Danny Goad
02:01 16 May 22
To say that I was pleasantly surprised is a gross understatement and doesn't support the real facts. . .Which are I... arrived maybe 2 hours before closing on Saturday. Not only were they informative, professional and courteous, there was not even 1% of doubt that my 2003 Mitsubishi eclipse GTS Spyder's a/c problem was to be rectified to 100% satisfaction. Then gleefully I was back on the road while they still had their last hour of business to go. Soooo. . . I'm a true fan of this facility, and the employees there in. In closing My 🚑 "won't', no wait, let's Texan this up "it ain't" going anywhere for service and repair except here. No exceptions, Period.SignedStuart Abdo and I'm chillin' now beeotchread more
Stuart Abdo
15:17 15 May 22
Easy and trustworthy. Have taken to dealership for service usually with this older car which is starting to have... problems. Always end up leaving the dealership service department with usually over $1000s of other things I should fix and not just the thing that came in to fix or you can buy this new car instead. Never sit right the of potential conflict of interest. Needed someone independent and this fit the bill. Gave good advice and felt it was honest. Thank you.read more
Kenneth Yen
01:42 15 May 22
Justin /Kevin/ Chris at Integrity 1st Automotive we're all very Knowledgeable and Super nice fellows and my dad is a... loyal customer and recommended you all . Thank you for all your help and will be Back👍🏼read more
Diane Farr
19:56 14 May 22
Their business name fits. Was having electrical issues and took it in for a check. They were quick to isolate it to an... aftermarket item on the car. I appreciate that honesty. Had them do some routine maintenance (fluids etc) and was out the door quick. This group gets my business going forward.read more
Larry Anderson
14:37 13 May 22
Justin and Chris took in my van fast, identified the problem without delay and showed me everything in writing, and i... got it back, fixed, the next morning! Im very happy and definitely going back.read more
Serge R
17:02 12 May 22
Friendly and professional. Provide proof of issues they find with pictures, to show they are not just trying to make up... other issues. Quick turn around time.read more
Matt Adlof (LtxPeteMitchell)
14:51 12 May 22
It's hard to find a good car repair place. I'm pretty skeptical of most. I must say that Integrity 1st is a rare... example of quality work, fair pricing, and honest, kind, caring employees.I'd recommend Integrity 1st to anyone and everyone. I've taken two cars there and they've done right by me both times. 10/10, 5 Stars, A+read more
Levi Sterling
00:36 12 May 22
Always a great experience with Integrity 1st Automotive. Today I went in for a state inspection and was in and out... within 25 minutes. Justin and his team were efficient, friendly and ensured I enjoyed the short wait! Thank you!read more
Albert Melgarejo
14:16 11 May 22
Best car shop I ever been to. Dave was so awesome funny and friendly. It truly made a difference on how I look at shops... now. Had such bad experiences in the past with other places. But Dave reassured me and let me know my car will ALWAYS be taking care of. They were super fast and I will be coming here from now on. Thank you to the techs who worked hard and quickly on my car as well. They did such a great job!read more
Jamie Monestero
19:33 10 May 22
Chris and his team were amazing! They handled my case with diligence, fairness and quality. I would recommend them to... anyone looking for a transparent auto service. Will definitely be back!read more
Tyler Milliken
13:17 10 May 22
Texas State Inspection for last two years. Great service. Thank you!
Dottie B
04:51 10 May 22
Excellent experience at Integrity 1st Automotive. I was told by Acura Service guys that both of my struts are leaking,... need replaced and the cost will be nearly $1400. Since I was not seeing any leaks myself - I decided to get a second opinion from Integrity 1st Automotive. They completed the diagnostics for me in a quick time, and were very honest that the struts did not need any replacement. Since initially they expected the diagnostics to take longer, Al dropped me home as well so that I am not waiting - although I would have loved to wait in the massage chair they have onsite 🙂 --- recommend you guys anytime! True to the name; Well done!read more
Sanjay Misra
22:32 08 May 22
I spoken with Mr.Chris about my car he had it checked out and told me what I needed to get fixed, and I do like what... they done and honestly iam proud of what the good 👍 service.read more
Tray Ward
14:47 08 May 22
Couldn't be happier with my experience. These guys are first class and did a fantastic job on my truck. I needed some... warranty work done and they knocked it out of the park. I took it in for A/C and and mentioned my rear passenger door doesn't work with the fob and it keeps telling me there is a parking sensor out. These guys went ahead and worked with my warranty company and fixed everything. Even left a thank you note on the dash when I picked it up. I have a few more things I want to do to my truck and I won't take it to anyone else! So to thank them I took them some smoked prime rib!read more
Brian Heath Sarty
14:34 08 May 22
1st integrity has great service and great pricing. I will continue to take my truck there for all my automotive needs.... What I really like is that they do not try to sell you on things you don't need.read more
Alan Hopper
04:33 08 May 22
They were knowledgeable and friendly. They got me in the same day and were quick on the service. They also did not try... to upsale me on a million things!read more
shannon delaney
02:03 08 May 22
Everyone here is super nice and I love that you get even if you’re not there they make sure you know what’s going on... every step of the way. I’ve recommended this place to a few people I know because they’ve done a great job every time!read more
Brittany Mohn
04:50 07 May 22
ALL MAKES & MODELS
Our state-of-the-art facilities are equipped with all dealership level diagnostic and service equipment to handle all vehicle makes and models; American, European, Japanese and more!
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