HONEST AUTO REPAIR AT A PRICE THAT'S FAIR
IN THE DFW METROPLEX
Integrity is doing the right thing, even when no one is watching. Whether you’re looking for an oil change, need an expert to diagnose that check engine light, or require comprehensive engine repairs – our team will be there. We’ve become one of the highest rated and fastest growing automotive repair shops in the DFW Metroplex by refusing to compromise and dedicating ourselves to our craft and our core values since day one.
Google Rating
Based on 937 reviews
Facebook Rating
Based on 70 reviews
STOP OVERPAYING
We provide honest repair at a price that’s fair. Our goal is to build relationships, not transactions. We educate you on exactly what’s going on with your vehicle and ultimately, you make the decision.
AAA APPROVED AUTO REPAIR
Our commitment to quality is backed by the American Automobile Association, awarded to less than 2% of all auto repair shops. Also, if you’re a AAA member, you receive exclusive discounts all year round!
NATIONWIDE WARRANTIES
Peace of mind matters. You can rest easy knowing all our work, labor and parts, are backed by a comprehensive two year warranty that can is recognized across North America.
ALL MAKES & MODELS
Our state-of-the-art facilities are equipped with all dealership level diagnostic and service equipment to handle all vehicle makes and models; American, European, Japanese and more!
FREE CONCIERGE SERVICE
We go above and beyond when it comes to client experience. We will pick-up and drop-off your vehicle, provide free coffee, beverages, snacks and WiFi at all locations including children’s play areas and family friendly facilities.
ASE-CERTIFIED TECHNICIANS
As a genuine dealership-alternative, we ensure your vehicle is handled by ASE-Certified technicians who have the skill, experience, and accreditation to take care of your vehicle, regardless of make or model, with precision.
DON'T JUST TAKE OUR WORD FOR IT
WE COME, HIGHLY RECOMMENDED
When you love what you do, it shows. We work to identify the needs of your vehicle, and then we spend quality time to provide you with the knowledge and understanding to make informed decisions. In doing so, we have developed lasting relationships bound by trust, honesty, and transparency. Integrity is doing the right thing, even when no one is watching.
Matt Is the manager and was very informative and honest with everything and any questions I had. I Highly recommend... them.read more
Mark B
22:31 07 Aug 20
Really appreciate how these guys do business. Super professional and very clean location. First class service that you... would expect from a high end car dealership. Their prices are very competitive if not below market. Super fast at getting the job done and willing to take care of your care if your not able to pick it up for a little while. Dropped my car of before my Alaska trip and it was done before I got on the plane to leave. So they kept my car in the garage while I was away until I could pick it up. Al is the man and treats you like family. Very genuine guy.read more
Skyler Dyer
20:03 07 Aug 20
Matt always gives good quality service. He takes really good care of me. Never a long wait time. The lobby is always... clean with nice refreshments. Best prices around town!!!read more
Val Sutton
19:11 07 Aug 20
I was given a complete and accurate assessment of my vehicle's coolant system damage in a timely manner. The work was... done and checked completely before the vehicle was returned. I am very satisfied with their work and professionalism.read more
Brad Schultz
13:56 07 Aug 20
5 Star Service all around! This is my 3rd time visiting here with great service all around. This time around I had some... minor maintenance issues and they took care of it at gratis.read more
Jonathan V
17:36 05 Aug 20
I went in last minute for a state inspection before finalizing the sale of my vehicle. They were fast, reasonably... priced and very nice. I felt very comfortable there.read more
Nichole Malchar
21:02 04 Aug 20
Prompt service. Called before hand to check what the wait for a state inspection was, they told me 25 and had me out of... there in 20 mins! Highly recommended!read more
Hardeek Barot
05:10 04 Aug 20
Place is clean, friendly and knowledgeable staff, bringing your car to their repair shop for the first time is worth... it. Price is reasonable. No issues.read more
enforce7
04:29 03 Aug 20
Always have been great..service is fast for the most part...always clean always ..happy to come here..
Louis Schepps
21:19 01 Aug 20
My engine was making a noise, and I took it into First Integrity and talked with Matt. I was impressed that they had a... mechanic ride with me so I could point out the noise to him - never had that happen before. They called me back and suspected the timing chain - which had been completely replaced by Huffines just one year ago. Matt said there should be a warranty on the work, so I called Huffines and sure enough, there was a 2 year warranty. I went back to pay for the diagnostic work, and he said "no charge." I am impressed with their professionalism, and will definitely be doing all future automotive work with them.read more
Brett Alan
17:49 01 Aug 20
The guys at Integrity we’re friendly and professional.
Michelle Mendoza
02:32 01 Aug 20
This shop is the only one we take our vehicles to. Husband was on a deep sea fishing trip and the toddler left a dome... light on. Called and spoke with Jared and he sent Leo over to my house with a new battery and installed it! Saved me because I had no way to get my vehicle to them and have 3 boys who one is bound to need a trip to the doc for something with a dead vehicle!They earned my business for life before this but am astounded they went above and beyond! Thank you so much!!read more
LaCota Rhodus
00:34 01 Aug 20
Sam, the front desk representative was great. I was in just to have one of our car's state inspection done. I was... having a bit of a stressful day, but Sam let me vent and took great care of me. Much appreciated! I will be back.read more
Marc Flores
19:00 31 Jul 20
AL did a great job assuring the great customer service. Courtesy and professional approach with timely txt/phone... updates at its best. I would definitely recommend this shop to anyone needing a fair, unbiased, and most importantly honest assessment of necessary repairs.Honda Odyssey owner. Found my go-to auto shopread more
Javid RZ
16:27 30 Jul 20
This was my first time to try out this shop. I was VERY pleasantly surprised and extremely pleased! Inside and in the... shop was VERY clean and all the tech and front desk people were very friendly. The most unexpected surprise was how they take pictures of anything they recommend to be changed/fixed. I REALLY liked that.read more
Regena Wilks
13:47 27 Jul 20
Integrity 1st hasn't let me down yet. The staff is very professional and work done when the appt was made.
Paulee Wand
23:37 26 Jul 20
Jared in always very thorough in his explanation of repairs needed and helps in any way possible to keep the prices... within reason. The technicians are skilled and timely with needed repairs.I’ve had multiple vehicles serviced by Integrity 1st ranging from major engine replacement to tuneups and will continue to use them in the future.read more
Greg Deere
19:32 26 Jul 20
First time there for an oil change. They were very professional and easy to talk to and understand concerning my... vehicle. Masks were on , social distancing was adhered to and it was sanitary. They even gave me the heads up regarding upcoming issues about my vehicle. They were pleasant and took my vehicle right away for my appointment at the Central Plano location. Needless to say, I will be back.read more
Karla Bryant
20:55 25 Jul 20
I can’t say enough nice about this integrity 1st. This is a full service shop. Had a nail hole plugged in my tire and... they couldn’t have been nicer. I love to give business to local businesses and this business makes it easy to do that. They have full synthetic oil changes and just about anything else you could need for your car. Go try them out!read more
Morning Owens
01:00 25 Jul 20
Al is the man. I live in East Dallas and made the drive all the way up to Plano to get my brakes check and fixed. My... wheel was beginning to shake profusely as I was braking. It was a bigger concern then getting my oil changed, so I wanted Al and the team to take a look at. Frankly speaking my trust runs low with most automotive repair shops, so whenever I need something serious done to my car I always call Al at first Integrity. If you dont want to bamboozled make sure to call Al at Integrity First.read more
Kyle McAllister
18:57 24 Jul 20
WE COME,
HIGHLY RECOMMENDED
Matt Is the manager and was very informative and honest with everything and any questions I had. I Highly recommend... them.read more
Mark B
22:31 07 Aug 20
Really appreciate how these guys do business. Super professional and very clean location. First class service that you... would expect from a high end car dealership. Their prices are very competitive if not below market. Super fast at getting the job done and willing to take care of your care if your not able to pick it up for a little while. Dropped my car of before my Alaska trip and it was done before I got on the plane to leave. So they kept my car in the garage while I was away until I could pick it up. Al is the man and treats you like family. Very genuine guy.read more
Skyler Dyer
20:03 07 Aug 20
Matt always gives good quality service. He takes really good care of me. Never a long wait time. The lobby is always... clean with nice refreshments. Best prices around town!!!read more
Val Sutton
19:11 07 Aug 20
I was given a complete and accurate assessment of my vehicle's coolant system damage in a timely manner. The work was... done and checked completely before the vehicle was returned. I am very satisfied with their work and professionalism.read more
Brad Schultz
13:56 07 Aug 20
5 Star Service all around! This is my 3rd time visiting here with great service all around. This time around I had some... minor maintenance issues and they took care of it at gratis.read more
Jonathan V
17:36 05 Aug 20
I went in last minute for a state inspection before finalizing the sale of my vehicle. They were fast, reasonably... priced and very nice. I felt very comfortable there.read more
Nichole Malchar
21:02 04 Aug 20
Prompt service. Called before hand to check what the wait for a state inspection was, they told me 25 and had me out of... there in 20 mins! Highly recommended!read more
Hardeek Barot
05:10 04 Aug 20
Place is clean, friendly and knowledgeable staff, bringing your car to their repair shop for the first time is worth... it. Price is reasonable. No issues.read more
enforce7
04:29 03 Aug 20
Always have been great..service is fast for the most part...always clean always ..happy to come here..
Louis Schepps
21:19 01 Aug 20
My engine was making a noise, and I took it into First Integrity and talked with Matt. I was impressed that they had a... mechanic ride with me so I could point out the noise to him - never had that happen before. They called me back and suspected the timing chain - which had been completely replaced by Huffines just one year ago. Matt said there should be a warranty on the work, so I called Huffines and sure enough, there was a 2 year warranty. I went back to pay for the diagnostic work, and he said "no charge." I am impressed with their professionalism, and will definitely be doing all future automotive work with them.read more
Brett Alan
17:49 01 Aug 20
The guys at Integrity we’re friendly and professional.
Michelle Mendoza
02:32 01 Aug 20
This shop is the only one we take our vehicles to. Husband was on a deep sea fishing trip and the toddler left a dome... light on. Called and spoke with Jared and he sent Leo over to my house with a new battery and installed it! Saved me because I had no way to get my vehicle to them and have 3 boys who one is bound to need a trip to the doc for something with a dead vehicle!They earned my business for life before this but am astounded they went above and beyond! Thank you so much!!read more
LaCota Rhodus
00:34 01 Aug 20
Sam, the front desk representative was great. I was in just to have one of our car's state inspection done. I was... having a bit of a stressful day, but Sam let me vent and took great care of me. Much appreciated! I will be back.read more
Marc Flores
19:00 31 Jul 20
AL did a great job assuring the great customer service. Courtesy and professional approach with timely txt/phone... updates at its best. I would definitely recommend this shop to anyone needing a fair, unbiased, and most importantly honest assessment of necessary repairs.Honda Odyssey owner. Found my go-to auto shopread more
Javid RZ
16:27 30 Jul 20
This was my first time to try out this shop. I was VERY pleasantly surprised and extremely pleased! Inside and in the... shop was VERY clean and all the tech and front desk people were very friendly. The most unexpected surprise was how they take pictures of anything they recommend to be changed/fixed. I REALLY liked that.read more
Regena Wilks
13:47 27 Jul 20
Integrity 1st hasn't let me down yet. The staff is very professional and work done when the appt was made.
Paulee Wand
23:37 26 Jul 20
Jared in always very thorough in his explanation of repairs needed and helps in any way possible to keep the prices... within reason. The technicians are skilled and timely with needed repairs.I’ve had multiple vehicles serviced by Integrity 1st ranging from major engine replacement to tuneups and will continue to use them in the future.read more
Greg Deere
19:32 26 Jul 20
First time there for an oil change. They were very professional and easy to talk to and understand concerning my... vehicle. Masks were on , social distancing was adhered to and it was sanitary. They even gave me the heads up regarding upcoming issues about my vehicle. They were pleasant and took my vehicle right away for my appointment at the Central Plano location. Needless to say, I will be back.read more
Karla Bryant
20:55 25 Jul 20
I can’t say enough nice about this integrity 1st. This is a full service shop. Had a nail hole plugged in my tire and... they couldn’t have been nicer. I love to give business to local businesses and this business makes it easy to do that. They have full synthetic oil changes and just about anything else you could need for your car. Go try them out!read more
Morning Owens
01:00 25 Jul 20
Al is the man. I live in East Dallas and made the drive all the way up to Plano to get my brakes check and fixed. My... wheel was beginning to shake profusely as I was braking. It was a bigger concern then getting my oil changed, so I wanted Al and the team to take a look at. Frankly speaking my trust runs low with most automotive repair shops, so whenever I need something serious done to my car I always call Al at first Integrity. If you dont want to bamboozled make sure to call Al at Integrity First.read more
Kyle McAllister
18:57 24 Jul 20
OIL CHANGES & STATE INSPECTIONS
Our team will take care of your Texas vehicle state inspections and oil and filter changes and have you in-and-out within the hour!
TIRES & WHEEL ALIGNMENTS
We provide laser-precise wheel alignments, tire rotations, and tire balancing. These services will extend the lifespan of your tires, decrease your gas mileage, improve handling!
VEHICLE A/C, BATTERY, AND ELECTRICAL
We’ll make sure you can take the Texan heat, clean or replace your batteries and bulbs, handle wiring and alternator repair – our ASE-certified experts got you covered!
BRAKES & ROTORS
We are there to inspect, repair, or replace your rotors, pads, and calipers. We work with disc and drum models, provide brake fluid flushes, and can resurface your drums and rotors.
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