Google Rating
4.9
Based on 1430 reviews
Integrity 1st Automotive
4.9
Stanley Kim
15:57 25 Jul 21
Chuy Huerta
04:57 25 Jul 21
Mr. Shah is very professional, attentive, nice and polite. He gave me a great advice and gave me the best tire recommendation. I highly recommend you to go and visit the shop for any of your auto mechanic needs.
patricia anyango
01:20 25 Jul 21
The staff at Integrity always ensure a welcome environment. Ian was very kind and did a wonderful job informing me of the services that my vehicle needed. I appreciate that I am able to ask questions without feeling afraid or intimidated. The added thank you note in the car when service is complete is a lovely touch :) Thank you all for taking good care of my car.
Don Lawhorne
19:17 24 Jul 21
Excellent facility, service, value. Easily a 5 Star experience. Al and Roy project service excellence.and exceptional customer appreciation!
Brittany caviness
17:29 24 Jul 21
Shawnalrea
01:17 24 Jul 21
They do a great job! Friendly and convenient.
Kimber Wilson
00:40 24 Jul 21
I love this shop! I've been trying to find a great honest shop for like a year after my regular mechanic closed up their shop. This shop does great work, they are upfront, and they roll with the punches when the unexpected happens. Sam was very good on keeping me updated, very professional and personable. I even got a thank you card from Roy, one of the auto techs. Very nice touch guys! I feel valued as a customer. 😀
John Cothran
00:35 24 Jul 21
Great service with my cars!
Donna Jones
16:56 23 Jul 21
haoya liang
12:46 22 Jul 21
Aman Mohammed
02:46 22 Jul 21
Davit G
02:12 22 Jul 21
JESSE MORA
02:06 22 Jul 21
deandre miles
21:22 21 Jul 21
You know how chick fil a has that wholesome good vibe customer service? That’s this place but for car repairs.
Shawn Bonner
00:34 21 Jul 21
Michelle Dippel
00:48 20 Jul 21
Krishnakumar Ranganathan
16:52 18 Jul 21
Brilliant and personal touch ! Very professional and friendly guidance understanding Customer's needs!! Thank you Al !
楊安安
03:10 18 Jul 21
Very nice customer service and quick service. Will definitely come again
Brent Bowen
00:34 18 Jul 21
Great place will go back
Sara Watts
00:26 18 Jul 21
Jack King
02:51 17 Jul 21
Just a car inspection, but very fast, efficient, and friendly service. Free coffee, soft drinks, WiFi available, and nice waiting area, too. Will use them for all of my car repairs, moving forward!
Taylor Hayden 'student'
01:19 17 Jul 21
Very professional, fast, and fair
Ricky Bivens
12:30 16 Jul 21
David Armstrong
00:59 16 Jul 21
Within walking distance of home. Honest, warrantied work.
Dick Bigelow
15:50 15 Jul 21
Joseph Foxx
01:14 15 Jul 21
Great customer service
samauripizzacats101
00:32 15 Jul 21
Professional service
Fermin Sandoval
15:42 14 Jul 21
Stae Inspection: It was my first visit to this establishment and was impressed with the professionalism the Desk associate was. His greeting and information to my questions were simple. My car was done in no time . No waiting an hour or so out taken care ASAP. Thank you to the mechanic for making this task in a very reasonable time. I will be coming back. Thank You
Beth Stone
01:58 14 Jul 21
Great place! Friendly, fast and quality work done
R H
11:52 13 Jul 21
Very impressive!Chris is friendly & informative, sending a text link with pics of my car & recommended repairs. I like having the digital record of repairs for future reference.Clean, comfortable waiting area with a variety of free drinks & snacks. Also a plus…the tv plays soothing sea scenes & music rather than blaring news or daytime tv. The thank you note on the dashboard was very impressive!
celle mae
01:10 13 Jul 21
Great customer service and knowledgeable.Cares about the customer.
Ryan B.
00:41 13 Jul 21
Glenn Billingsley
21:06 12 Jul 21
Personnel is open, honest and dependable.
JAY R
15:38 12 Jul 21
The person who answered the phone was super nice. I will post and update after I visit them
Steven Peacock
02:42 11 Jul 21
In and out in less than an hour, vehicle inspection and passed.
Dan Flood
00:38 11 Jul 21
Very rarely does a company impress me. However these people stayed 2 hours beyond their shift to finish my car so I didn't have to wait until Monday. I typically do most the work myself but they truly earned my business today. Great work yall!!!
Lori Lysobey
01:25 10 Jul 21
They took such good care of me and were so professional! The service was beyond excellent and the work was high quality. I have already recommended them to friends. It is such a relief to find a good shop close to home.
Ben Preboy
01:08 10 Jul 21
Ryan Staley
14:36 09 Jul 21
Evelyn Johnson
01:56 09 Jul 21
Chris Naifeh
14:21 08 Jul 21
I’ve been to many different auto repair places and this location of Integrity 1st is the absolute best. Al is always friendly, helpful and honest when it comes to my car’s service. What you need is what you get. I never leave feeling like I was up-sold or coerced into buying things I didn’t need. Al always finds coupons and ways to make it more affordable even though his prices are already better than everywhere else. Come support this local business. Al and his team are awesome and they do great work!
Emille Odock
13:26 08 Jul 21
Kathie Denny
02:18 08 Jul 21
Outstanding service, spotless facility, friendly employees, knowledgeable personnel. Really the best all around!!!
Barry Bahadoorsingh
13:41 07 Jul 21
I always feel like I get an honest answer here and they are customer service oriented.
Diane
05:08 07 Jul 21
Got my inspection from 1st Automotive in Plano--second time employing their service--and I'm just as happy as the first time. Fantastic, upbeat customer service, super quick and professional work, and comfy waiting area. They got me right in and out and on my way. I'll definitely go back.
Everlyn Kariithi
03:53 07 Jul 21
V Morris
01:26 07 Jul 21
Always a pleasure, I never take my vehicle anywhere else! Great work, great value, great service.
Arathi Prakash
16:11 04 Jul 21
Jonathan Phelps
21:01 03 Jul 21
Discount tire broke ANOTHER lug nut and couldn't get it off. Integrity to the rescue, they handled it quickly and got me a new lug nut for the car.
Manikandan Lakshminarayanan
03:03 02 Jul 21
Paula Howell
00:37 02 Jul 21
They answered all of my questions and gave me a great quote to come back another day to make my headlamps brighter! They were so kind and knowledgeable. I found myself a new trustworthy mechanic and oil change place! Thank Y'all so much!
Russell Shelton
14:54 01 Jul 21
I had the transmission and brake fluids changed and they also changed the cabin filter. They kept my car an acceptable amount of time and I am thoroughly pleased with their work and I highly recommend them.
cindy tonkovich
02:46 01 Jul 21
This was my first time there and the service was great, reasonably priced, less than expected wait time, clean waiting room with amenities and professional. I will definitely use them for ALL my auto care and check ups.
Jarrett Cook
01:08 01 Jul 21
Kyle Bosveld
00:41 01 Jul 21
They were very professional and gave me a fair diagnostic listing all the things that needed attention and some things that might need attention soon. Services were done quickly
Jahanzaib Khan
14:45 30 Jun 21
Pamela Nelson
04:08 30 Jun 21
Very Helpful and Quick
Sharmila Roy Chowdhury
02:10 30 Jun 21
Got my car state inspection done. Friendly, efficient service.
Moses Maniquiz
22:09 29 Jun 21
Front desk guy Ahmad was great. Very professional and the service was fast and easy.
Alissa
20:26 29 Jun 21
Martin Napper
17:23 29 Jun 21
I always bring my cars here for vehicle state inspections. 1st Integrity does a great job of getting you in and out quickly. The staff is also knowledgeable, trustworthy & friendly, mechanics and all. Keep up the good work gentle
Joy Reed
06:40 29 Jun 21
Jonathan Navarrete
03:23 29 Jun 21
Great company to work with, fixed my A/C quickly and at a reasonable price. Very honest people , worth every penny. Turnaround was quick, I got a list of items that my vehicle needed but they did not try to sell me anything that I did not want or need.
Amy Reinert
02:01 29 Jun 21
Excellent customer service with a very clean and comfortable waiting area. We will definitely be back!
scott schmitz
00:44 29 Jun 21
this outfit did so well with a steering and suspension issue in my veloster that i referred a friend for a/c issues, and i sent both parents for service. Al and Britt are extremely knowledgeable and willing. Britt has gone above and beyond for us.
Champ Aka
03:49 28 Jun 21
Shakeeb Murtaza
10:47 27 Jun 21
Always got same consistent service and quality work done!! Keep up the good work!!
Todd Forden
03:11 27 Jun 21
I have used Integrity 1st for a few services and found them to very professional and straight forward. I would recommend them if your looking for honest work.
Logan Greenfield
01:24 27 Jun 21
Ana Lorena Battaglia
01:12 27 Jun 21
Very professional
Sonia Flores
20:52 26 Jun 21
Weston Weller
17:12 26 Jun 21
I came in with a car that I'd been struggling with. Bought it recently, but the previous mechanic that looked it over I didn't take too serious. Albis helped us work though the problems with the car, and from that I've been able to make a much better decision about what I'm doing with the car.Very informative, walked me through exactly what was wrong with the car. Topped off my fluids, and didn't even charge for the diagnosis. My other car is coming around 100,000 miles, so Integrity First has my business for my other vehicles
Lynxx
06:04 26 Jun 21
Was extremely professional, friendly, gave outstanding service, all around good environment and shop to be around. I recommend anyone in the area take their cars here they’re very thorough and extensive with their work, fair on price. 10/10 service.
Colt Mercer
18:57 25 Jun 21
Margo Rogers
15:39 25 Jun 21
Crowd of Dissidents
04:21 25 Jun 21
David Arseneau
20:48 24 Jun 21
Guy Waters
20:29 24 Jun 21
Dhilip R
02:51 24 Jun 21
Helix Barnard
01:58 24 Jun 21
Ellen Pena
01:33 24 Jun 21
Corey Palmer
05:02 23 Jun 21
jim alsup
03:26 22 Jun 21
David Chitara
02:12 22 Jun 21
Took my vehicle in for a suspected timing belt issue. Matt was very friendly and let me know that they would check things out. My vehicle has over 200K miles, so I was a bit worried about what they might find. I took myself across the street to Mudleaf coffee (Awesome coffee shop!! The Lavendar Honey latte and bacon, cheddar and chives scone were delicious). I received a text from Matt with a link detailing all the issues I had 😫 (more than I wanted, but not unexpected) — novel and nice touch. I decided on multiple repairs that they were able to squeeze in before end of business day. The whole experience was easy and pleasant. Thanks, Matt, for an exceptional service experience!!
W Story
14:04 21 Jun 21
Edna Lemonds
11:48 21 Jun 21
Great service! They squeezed us in when our AC stopped blowing cold. Understandably we had a wait since they were already busy. They explained everything and that was reassuring to me. No pressure sales either! Thank you for service!
dhaval dave
03:47 20 Jun 21
Paul Estes
03:36 20 Jun 21
Mustardseed Moving
01:46 20 Jun 21
Chris and his team of train professionals really helped me out a lot they fix the problem with ease I really felt at home the service was excellent Definitely genuine good folks I will definitely be going back You guys just gained Lifelong customer I just wanted to thank you sincerely Levi from mustard seed moving company
Sheila Milliron
01:37 20 Jun 21
Soap Sudz
03:28 19 Jun 21
Pedro Ortega
05:52 18 Jun 21
Marc Studebaker
04:35 18 Jun 21
Crystal McBride
11:46 17 Jun 21
Jorge Katia
01:48 17 Jun 21
Excelente
Decadez Indays
18:11 16 Jun 21
Serena Scotland
02:48 16 Jun 21
Jasmyn Paul
02:43 16 Jun 21
Megan Hopkins
02:07 16 Jun 21
I took my car in for an oil change and state inspection. The staff was incredibly friendly, helpful and efficient. My car was done sooner than expected and they offered an honest update on services I needed done without selling me at all. Highly recommend Integrity for your car service needs!
Ike Ezem
14:49 15 Jun 21
Joslyn Gibson
14:13 15 Jun 21
Matt was really nice and got my car done even though I needed it by the end of the day and they looked pretty swamped. I like that they text you the diagnostics in a link, it makes it way easier to keep up with what’s going on with your car. Friendly staff and nice waiting room.
Veronica Morris
02:09 15 Jun 21
Very friendly, and fairly priced. I have never had a bad experience.
Pat Mullowney
19:54 13 Jun 21
Linda Lorin
16:17 13 Jun 21
Excellent service
Gloria McElree
12:46 12 Jun 21
Bob Penrod
01:02 12 Jun 21
Matt and his crew have first class service!!!
Sabra Inzer
16:16 11 Jun 21
Sam always very positive and professional. He goes out of his way to help me service my cars. Great mechanics and courtesy driver too. Trustworthy & highly recommend!!
Billy Shock
12:45 11 Jun 21
Destiny Simmons
05:01 10 Jun 21
David “Sobak” Ewers
20:50 09 Jun 21
This was my first visit to this establishment; it seems you cannot often go in for maintenance on your vehicle and not be upsold. While I was in the position that I would have said yes to practically anything, there was no need. The information in the report was clear and concise; they thoroughly explained everything that was issues of concern. They outline what I needed to do my next check-up and gave me a full report on each area they checked. I loved that I got a text message of the information and was able to view it before I went to pick up my vehicle to organize my questions. The statements in their waiting room say it all, what they are and do is pretty straightforward. While this was my first visit, I can say it will not be my last.
dhanjit giri
05:45 08 Jun 21
Anne Martin
01:41 08 Jun 21
I did not know this auto service gem was right next to the Wylie, TX Walmart. My first visit was a delight—Robert was professional but not stuffy. He had a great sense of humor, was attentive to my vehicle, and provided a thorough explanation on what was done along with what might be needed in the near future. Overall, I felt valued and honestly taken care of. I highly recommend this business.
Zachary Bell
18:47 06 Jun 21
Chuck Ginski
14:31 06 Jun 21
Jeff M
02:26 06 Jun 21
Donna Wagner
01:53 06 Jun 21
Trisha Baker
00:41 06 Jun 21
Nia Niu
01:18 05 Jun 21
Patsy Weinberg
01:05 05 Jun 21
Robert Gibson
02:50 04 Jun 21
Great customer service, highly recommend!
Amir Habib
19:12 03 Jun 21
Debbie Kidd
06:33 03 Jun 21
JANETTE OROZCO
04:30 03 Jun 21
Amazing service! My dad took my car to get an inspection and he said the owner was nice and very helpful. Definitely going here again!
krishna mohan
02:43 03 Jun 21
Byron Lawson Jr.
16:17 02 Jun 21
Mary Grace Bartoo
14:42 02 Jun 21
I was very pleased with the service done on my car.
Wray Miller
01:37 02 Jun 21
Moved from CA to TX and I needed an inspection to register my Odyssey here in the Lone Star State. Integrity made the process painless with their friendly and efficient service!
Syed jeelan Ahmed
12:09 01 Jun 21
arijit bose
01:10 01 Jun 21
Jeremy Neblett
00:00 01 Jun 21
hi none
18:36 31 May 21
On time & good customer service
Cory Jackson
15:22 31 May 21
Tracy Bradford
15:08 28 May 21
Pleasant experience.
christina gonzalez
02:36 28 May 21
Anthony Hughley
01:20 28 May 21
Replaced my differential and driveshaft
Wayne Morgan
16:14 27 May 21
Very professional 👏
martha chapman
13:27 27 May 21
Brad Schultz
11:04 27 May 21
I was given a complete and accurate assessment of my vehicle's coolant system damage in a timely manner. The work was done and checked completely before the vehicle was returned. I am very satisfied with their work and professionalism.
SC Smith
01:39 27 May 21
Chuck Murphy
23:50 26 May 21
Cristina Ortiz
18:37 25 May 21
Doug Miller
02:50 24 May 21
John Saucier
00:26 24 May 21
Dezz Hall
23:26 23 May 21
John Daleo
11:23 23 May 21
Good service at a fair price. Honest and gave me truthful information. They did not try to sell work that wasn't needed. I'll go back in the future.
Parker Hull
17:13 22 May 21
Angela Hawks
03:58 22 May 21
Excellent service and price was very fair. Finally found an auto shop that doesn't overcharge just because I'm a woman. Will be coming back for all our future auto needs!
Anjan Gunde
21:54 21 May 21
Amazing friendly people. They do just what is needed not like other shops where they try to add more unnecessary repairs and charge more. I have been going here for few years. I like it and i recomand them.
Fred Susterich
02:50 21 May 21
Checked and replaced car battery. Inspected charging system as well. Car worked fine.
Rudolf Baumbach
01:04 21 May 21
Mike Meeds
20:52 20 May 21
Craig Tumbleson
01:38 20 May 21
Christian Benavides
01:04 20 May 21
Linda Ross
22:08 19 May 21
Albis was absolutely wonderfulJust needed a small repair and although they were very busy he got me in and taken care of within minutes.Very nice place and great serviceI definitely will be back here with my car needs .
Joshua Yoe
15:26 19 May 21
Elvis made sure my car problems were fixed each time I've presented a problem. Great guy 100% approved
J H
13:01 19 May 21
arturo rojas
10:18 19 May 21
Fernando Vides
05:47 19 May 21
Great clean professional environment. Love the detail breakdown and upfront pricing provided prior to work being completed.
HOUSTON TEXAN
15:22 18 May 21
Been to this shop three times and every time they exceed my expectations.
Tammy Curtis (Mrs Tammy)
04:17 18 May 21
Love this place, been using now 2 years and they have kept my vehicles road worthy, without price gouging. Thank you for my many miles of service.
Stephen Decker
16:30 17 May 21
This is the only place I take my car to get maintenance done. The people are awesome and they really strive to take care of their customers. They always work with me to make sure I’ll have my car back as quick as possible and they’re never high pressure about doing extra stuff.
Vanessa Harrell
11:15 17 May 21
Wonderful customer service! Thanks Matt!
Frank Gracia Latorre
17:24 16 May 21
Integrity 1st in Carrollton, Tx provided better repair service on my vehicle than service I received in the past from the local 5 Star Chevrolet dealership. Albis Valverde provided professional, courteous, and quick service at reasonable prices. I recommend this place.
John Hudson
22:37 15 May 21
I cannot give this shop enough stars! I am from OKC and was in a major bind being in Dallas on a Saturday with a major brake issue. I had just had my pads replaced and the boneheads in OKC didn’t torque down the mounting caliper bolt and it found it’s way out. The caliper then interfered and galled my rim. Chris and Kevin were super helpful and quick for it being a Saturday! They helped me with the repair that was quality and cost effective so I can get back to OKC to raise hell with my local shop. Too bad Chris and Kevin don’t work in OKC! Thanks again for your help guys!
Horst Frantz
12:47 15 May 21
Had both of my vehicles inspected. The job was done while we waited. Wait time was about 30 minutes.
Duane Peoples
02:07 15 May 21
Igor Ivensky
01:15 15 May 21
Renee Dessommes
01:01 15 May 21
Deborah Pope
01:52 14 May 21
Christopher Royer
01:18 14 May 21
Reports of what needed to be fixed with pictures and videos
Jon Rush
17:37 12 May 21
I've been coming to these guys for a while now and they've always treated me right. They explain any additional stuff my car might need and detail everything on the invoice for my records.Great guys, good products, highly recommend!
Howard Eisenberg
02:57 12 May 21
Fast and convenient
Peggy Guyton
04:26 11 May 21
Very professional good customer service and concern..
Rod Porter
01:47 11 May 21
Alicia Jurek
17:45 10 May 21
Queen Sparks
16:18 10 May 21
Brad Bowles
21:55 08 May 21
Gary Armstrong
11:23 08 May 21
Jim Loeffler
04:37 08 May 21
Honest diagnosis and fair pricing. Matt is a good guy and keeps in touch while they assess your car. I was given a full run down of the many ailments on my 2005 vehicle, and the order in which I should address them. I've never had a regular garage before. I think I do now!
Pratt
03:45 08 May 21
carol edwards
13:03 07 May 21
Cory Civilla
01:24 05 May 21
Feby Mathew
19:58 04 May 21
Finding Alice
04:51 04 May 21
Claudia S
17:24 03 May 21
Lamont Herrin
12:04 03 May 21
Matt and his staff are always professional and honest. Have been going to Integrity 1st since it opened on Independence. Will continue to take my cars to Matt and company.
Tap Dancing Cowgirl
02:51 02 May 21
Amber Andregg
19:17 01 May 21
Aimee Conaway
01:01 01 May 21
Amarie Eros
02:25 29 Apr 21
I went in to get the state inspection completed since I have just relocated to TX. Al was very efficient and friendly. I will feel confident bringing my car here in the future.
Bill Robertson
02:01 28 Apr 21
Safety Inspection check. Courteous, knowledgeable, efficient and reasonably priced. Will use again and recommend. Chris is the "real deal". Represents the company well. Everyone needs more like him!
Robert Tijmes
18:51 27 Apr 21
Stellar service and a great staff.
Richard Snyder
13:44 27 Apr 21
Al was asked to check out the repairs identified be the dealerIntegrity did a thorough investigation and provided reasonable estimates for repairs which were completed in one dayI’m totally impressed with Integrity and will recommend them to others
Buddyagain
11:24 25 Apr 21
Deborah Sharkey
03:20 25 Apr 21
They fixed our truck fast and charged us fairly.
Christopher Frost
16:36 24 Apr 21
Highly recommend Integrity 1st Auto. I've taken 5 cars there over the years and always get great service and attention. They're honest, provide accurate up-front estimates, and do good work.
laura hollingsworth
01:27 24 Apr 21
Anita Isip
16:53 23 Apr 21
Laurice Marie
00:03 23 Apr 21
Needed a starter replaced and had went to Firestone a few times and had enough of them not catching things wrong with my vehicle a week before they went bad. I saw integrity across the street and towed my vehicle there. Not only did they fix my vehicle quickly they stayed passed closing time to fix it. Will definitely be taking my vehicles to this location anytime I need service.
John King
21:52 22 Apr 21
Fantastic guys to work with. Excellent communication, professional service, and great work. I go to them for all my auto work.
Ron James
14:51 22 Apr 21
excellent service as always. Identified issue, kept me updated during the repair process and resolved my issue.
Swapnav Deka
17:10 21 Apr 21
Got flagged down for a faulty brake light, gave them a call and they saw me same day immediately. They offered me some drinks while I waited inside. Promptly fixed my light and checked/pumped my tires, and then told me not to worry about the cost this time. Incredible service, will definitely spend my money here next time I have trouble with my car.
Dominic Burke
02:02 21 Apr 21
DAWIT TESFAI
02:07 20 Apr 21
William Mcclure
15:28 19 Apr 21
Great customer service experience!
Ryan Haugen
13:51 19 Apr 21
Nita Perkins
01:33 18 Apr 21
Eric Timerson
01:21 18 Apr 21
diana cox
13:59 17 Apr 21
Nasrin Sarvian
15:23 16 Apr 21
Gabrielle Nikolin
12:50 16 Apr 21
I brought my car to Integrity 1st because no one could figure out how to fix my car. After spending around $2000 at several garages and the dealer I was fortunate to land at Integrity. They have an innate curiosity about how things work or why they don’t, and they didn’t give up until they figured it out. I recommend them enthusiastically, without reservation! I don’t go anywhere else and I send all my friends there too.
Susan Cole-Smith
02:53 16 Apr 21
James Odom
01:16 16 Apr 21
Kenny Wells
01:54 15 Apr 21
Emma Andrade
01:31 15 Apr 21
Ken Long
01:13 15 Apr 21
Fair price and quick service. I needed multiple items repaired and to date have not had any issues with any of them. Their name says it all.
David Mahdizadeh
20:39 14 Apr 21
Debby Gentry
01:26 14 Apr 21
syl wilson
16:36 13 Apr 21
Clean and open space for waiting. Everyone was very friendly. They did a thorough inspection of the car and accepted AAA discount. I will be using them for all of my jeep wrangler service in the future
Jennifer DeFeo
11:14 13 Apr 21
Sam Chen
02:25 13 Apr 21
Matt Brown
01:19 13 Apr 21
These guys consistently do a stellar job. No complaints, and VERY reasonable prices.
Noe Franco
14:51 12 Apr 21
Derick Ramos
13:55 12 Apr 21
Camden Miller
22:54 10 Apr 21
Chris Roy and three other mechanics helped me out a great deal today. With very reasonable prices and great customer service I would highly recommend this integrity auto to anyone having car troubles. It is great knowing I finally found a mechanic that I can trust.
SuzaBella Q
16:58 08 Apr 21
stan lemon
11:57 08 Apr 21
Kelly Howell
01:24 08 Apr 21
Nancy Elliott
19:39 07 Apr 21
Joe Gaasbeck
12:12 06 Apr 21
Communicated timely, went out there way to ensure I was helped with a ride. Amazing service.
Steve Thompson
10:53 06 Apr 21
Jop the Gemini
01:42 06 Apr 21
Great service
Charles Maret
14:27 04 Apr 21
Five Stars sats it all
Chris Pickering
20:33 03 Apr 21
Great customer service. Loved the detailed report with pictures.
Harmani Perry
20:38 02 Apr 21
Came here so stressed about my car & let’s just say they all took care of my car with honesty & PASSION! I won’t be going anywhere else to get my car serviced. They have a new loyal customer that will definitely be bringing more loyal customers to them! Left so happy & felt so taken care of... Chris & Kevin brought us so much joy just by being honest & taking care of my car. Thank you guys so much!
Carrie Tuttle
15:24 02 Apr 21
I received my State Inspection and I look forward to doing business with Integrity in the future!
Jason Cox
15:21 02 Apr 21
Mike S.
03:30 02 Apr 21
Gena Slobodkin
06:10 01 Apr 21
Brandon Cook
01:37 31 Mar 21
They were fair on their pricing, didn't try to upsell me b.s. I didn't need, and actually seem to care about their customer's vehicles. They'll be my mechanics while I'm out here.
Jennifer Kelley
13:37 28 Mar 21
This is my third visit in recent history and I have been so impressed with the friendliness and professionalism of the staff. I would not hesitate to recommend them for all your auto maintenance needs. I also wanted to mention that the waiting area is clean and comfy if you want to wait while they work.
nijanthan prem kumar
14:31 27 Mar 21
Jefe Hughes
00:43 27 Mar 21
Buddy Parker
20:26 26 Mar 21
Bryant Brooks
03:40 26 Mar 21
Aaron Smith
03:23 26 Mar 21
John Crouse
02:47 26 Mar 21
Geethanjali Ravi
01:52 26 Mar 21
Great service consistently!
Peter Siba
23:51 25 Mar 21
I’m very pleased with paint job they have done on my car’s hood I wanted to repaint. Color match perfectly and shine is as the same as original . Very nice job indeed. would definitely recommend this place. People are nice and professional. Convinient Plano location on W Plano Pkwy
Bill Green
14:36 25 Mar 21
Great value, quick, and done right.
Lisa
13:23 25 Mar 21
Since moving to the area I have always taken my vehicle to Integrity 1st for oil changes, state inspections etc. The service is quick and very professional. They have great customer service, and the interior is so comfortable to wait in! I always recommend this place to my family and friends.
NavyVet93
09:32 25 Mar 21
Louise M
04:21 25 Mar 21
I came here for a state inspection and everything about my experience here was fantastic! Very efficient and friendly! I was able to make an appointment online, immediately greeted at the counter when I arrived and my inspection was done promptly. Their waiting area is super welcoming and clean. Thank you for such a pleasant experience, I will definitely be back for other services here.
grace yang
03:50 25 Mar 21
Their price is reasonable and their service is good.
Tracie Brockmann
01:09 25 Mar 21
Amy K
03:32 24 Mar 21
Al Zaidi was very friendly and professional throughout. When their maintenance guy found additional issue, he didn’t insist for me to have that done. If he had been pushy about it, that’ll be the last time they’ll see me.Also whenever other employees came out to the front office, they were very friendly. I will definitely go back to them in the future.
Kristy Burrell
01:25 24 Mar 21
The guys here are always nice and get me in and out !
Christian Issac
22:50 23 Mar 21
Wonderful customer service they always do a outstanding job with my vehicle. Matt has helped with so much and helped me keep my vehicle up and running. Come here for all car needs!!
Nancy Elliott
17:19 23 Mar 21
DJKevyKev 504
02:49 23 Mar 21
Annual Inspection. The service was fast and it was a pleasant experience
Raghavendra Patil
00:52 23 Mar 21
Very good and Cost effective service with very friendly team. I serviced my camry se car here. Got the issue fixed with Steering wheel noise with very reasonable price than other stores nearby. I almost roamed verified my issue with 3-4 stores but these guys got me very good price and service and also free oil change. :-)
Seth W
00:38 23 Mar 21
aprilynn belous
03:48 22 Mar 21
Matt was very professional and flexible with scheduling. My services were completed within 30 mins and he kept me updated on the process. He was straight forward and did not try to hound me or sale me anything extra. I will definitely be coming back for all my vehicle's maintenance.
David Evans
03:09 21 Mar 21
Jacobus Favier
03:34 20 Mar 21
Brought my car in for a repair and it was done the same day!
Felicia Washington
01:32 20 Mar 21
This is the second MAJOR repair that I've had done at Integrity 1st. They do GREAT work at an affordable price. They have earned my repeat business.
The VALLEY Experience
17:41 19 Mar 21
Fast and easy! Got a car inspection and they had me out within 5 minutes. Speedy service and loved speaking to Robert, who was VERY professional and easy to speak with. I definitely recommend.
Kamyar Kheshtenejad
14:23 19 Mar 21
Tay R
01:19 19 Mar 21
Oscar Ivan Vallejo Prieto
03:33 18 Mar 21
Rick Power
01:41 18 Mar 21
Had inspection done and it was the fastest in 25 plus years EVER for me!!Will do All my auto business here at Integrity.RickPlano
Deka Hendricks
00:03 18 Mar 21
Amazing staff and manager!! Alternator was going out, they stayed late and went above & beyond to get my vehicle running safely. 10/10 recommend for all your vehicle needs!!
vishal sanghavi
03:52 17 Mar 21
Abdul Rafay
19:13 16 Mar 21
Great customer service
H David Walker
17:01 16 Mar 21
Thanks for the great quality yet affordable service that was provided! I wasn't sold something that I didn't need and was able to get some items repaired that I thought would need to be replaced. Everything was done in a timely fashion and I especially appreciate the text messages displaying the pictures/explanations of any issues found. I highly recommend this location to anyone needing their vehicle serviced. Thank you to Chris and the Team for a great experience!
Bitthal Khaitan
15:33 16 Mar 21
I am not being paid or being given any freebies for writing this. They genuinely deserve a 5 star because they are good at everything . End to end. Try it once & for sure you won’t go anywhere else.
Marta Danylyk
21:02 15 Mar 21
I was very pleased with the service here. Matt was awesome and honest and got me taken care of for minimal cost when my dealership quoted me an astronomical amount. Excited to come back for brakes and refer others!
Susan Hoot
03:24 15 Mar 21
2018Ilowifolloweprevious station that was very close to me. Al and Roy are the most honest mechanics I have ever dealt with. I got there at 4:30. They closed at 4pm but they took me anyway. We are all on first name basis. They remember me by name. Always pleased with their work. They dont try and sell you something you dont need. I will never use anyone else. Most of the people followed Roy and now dealing with him and Al is wonderful. I have referred them to several friends who also agree they are the BEST! Tare e tremely pleasant and the operation is always cle0an. They deserve huge raises. Do not ever treat them bad or a lot of people will be really mad at you.
Chris Schnick
01:30 15 Mar 21
I am fortunate that I am a car person. But there are things I can't do myself. The team at 1st Integrity have always been straight with. I have confidence that they can be trusted and refer all my non-car people friends there if they are needing car services.
Diane Bardwell
04:26 14 Mar 21
Devante Washington
02:01 13 Mar 21
Wonderful job. Will do what they can for you
Laurel Winship
14:43 11 Mar 21
Matt and the team diagnosed my problem quickly and gave me a fair price for the repairs. This is our second time using Integrity 1st Automotive and we were happy both times!
Ashlee Blakley
14:31 11 Mar 21
Jodie Carlson
13:53 11 Mar 21
I know my truck is always in good hands with Matt and his entire team. They have my complete trust that the work needed is 100% needed and fairly priced. It’s easy for a company to put a word like Integrity in a company name, but Integrity 1st is the real deal when it comes to honesty and ethics in business.
Abby
13:42 11 Mar 21
Adam Walker (Adam)
19:02 10 Mar 21
Mr. Matt was honest from the beginning when he said that my oil change would take about an hour due to the volume of business the store was handling that day. I was happy about how he continued to give me updates on my vehicle. I had recently purchased a used vehicle and was concerned about the "check engine" light that had began to turn on. I addressed this concern to the service advisor and he told me he would go ahead and have his mechanics look into the issue. When it seemed that there was nothing serious to worry about, which was just a fluke that needed to be reset. Mr Matt chose to be honest with me and didn't try to sell me anything unnecessary like most other service advisors tend to do in this industry. They really put the "integrity" in Integrity 1st!
samantha carrasco
05:39 10 Mar 21
Linda Mahony
03:02 10 Mar 21
Paul
22:11 09 Mar 21
Knowledgeable and friendly staff, service was quick and not a long waiting line. They provide a digital copy of the vehicle inspection with pictures of things that need to be fixed! Overall great experience and I will be returning here again.
Kerry Wilson
20:11 09 Mar 21
Asad Agha
17:26 09 Mar 21
Great service and friendly people.
Asad Agha
17:22 09 Mar 21
Friendly people to be around. They get the car fixed correctly even if it takes a few days to get it done right.
K Sylvester
05:17 07 Mar 21
Thank you Matt!! You really cared and your service from your team was amazing..
carrie cola
03:47 07 Mar 21
Great service and very close to my home.
Jason Stewart
15:58 06 Mar 21
Matt and the team here are absolutely amazing! Over and beyond what was expected! Need to have your car fixed, give them a shot! Ty again team for the service and communication!
zepres
07:30 05 Mar 21
Tatiana Zaryanova
02:41 05 Mar 21
Omair Md
00:23 05 Mar 21
Irma Esparza
23:06 03 Mar 21
Brittany McKinney
11:27 03 Mar 21
craig clopp
14:45 01 Mar 21
Tonya Marie Lane
04:20 01 Mar 21
Thank you very much for being very fair with your service and pricing. This location is very understandable, friendly, and courteous. Will recommend to everyone.
Oksana Mazurets
03:13 01 Mar 21
Soumya Mitra
01:45 01 Mar 21
Whitney Ellis
19:51 28 Feb 21
DOUG BECKER
15:19 28 Feb 21
This company and staff are super friendly and always do a great job. Recommended and would come back.
JC Posey
11:12 28 Feb 21
Prompt and good value.
Devante Washington
01:58 28 Feb 21
Clint Hanson
15:18 27 Feb 21
Made an appointment which was honored and on time. Requested work was done. Completely open about charges and was asked to confirm.
Vanessa Lemus
02:51 27 Feb 21
Kelly Palmer
02:17 27 Feb 21
Jim Wallace
15:11 26 Feb 21
Bethany Selders
04:26 26 Feb 21
Lori Klingsporn
02:25 26 Feb 21
Patricia Stever
02:20 26 Feb 21
Anthony Loicano
02:02 26 Feb 21
Phoebe Griffith
13:48 25 Feb 21
Been many times and will keep going back. Great service and wonderful customer service!
Sami Smith
13:58 24 Feb 21
Top notch employees! Incredibly helpful and kind! I would recommend to anyone and I’ll definitely be back!
Khurram Nawaz
04:07 24 Feb 21
Hum Tum
04:03 24 Feb 21
iron man
02:33 24 Feb 21
Rajeshri Patel
02:11 24 Feb 21
Kalyana Lakshmanan
01:51 24 Feb 21
My 2014 Civic was pulling to side when applying hard break. Took it to two different Honda service places, they kept it for 3 days each but could not fix it. Next took to Integrity 1st. Robbie at this location analyzed for a day, explained very well why it is pulling, and fixed it. Now my car runs as expected, I am really satisfied with their mind set to finish the work with expected result. Now I started taking my other two cars to this location for maintenance service. I would highly recommend Robbie for any auto issue.
Eddie Shaw
21:13 22 Feb 21
Great service - Thank you Matt. I stopped by with a nail in my tire. Matt took it out, checked the tire, no leak, no charge, sent me on my way. I will return.
Larry Heath
16:03 21 Feb 21
Don't have to be concerned about up-selling or getting needless repairs. A very reputable repair shop. And very clean and pleasant place to wait for repairs.
Guaraw Pandey
21:39 20 Feb 21
Clean facility with amenities. Wait not boring. On time , reasonable price is the key.
Jacob Coco
03:54 20 Feb 21
ashley cummings
20:16 19 Feb 21
I was in a car accident on my way to see family for the Thanksgiving holiday November 2020. After dealing with the claims and 2 different insurance companies I was finally able to drop my car off here to get fixed!They did a fabulous job! My car demanded a lot more repairs than originally thought, and so it took a bit longer to repair. My car came back to me fully detailed and immaculate!I could not be happier!
Chanel Brown
18:28 17 Feb 21
They have great service! My Jeep water pump went out and thank God they was able to take me home and pick me up the next morning and my Jeep has been running great since! Thanks guys!
Mary S
00:00 15 Feb 21
Fadyeh Ghadamipour
01:04 14 Feb 21
Really good service. Happy that I picked to go there for my car. Communication was clear throughout the entire time.
Sherry Fernandez
02:23 13 Feb 21
Sylvia Franze
14:48 12 Feb 21
I LOVE Integrity 1st Auto! We have been using Integrity for about two years to maintain our 2 Mercedes. They are typically half the price of the dealership for maintenance and never do more than we need on any service. I truly feel like they live up to their name!
Helix B. A
13:37 12 Feb 21
Lee Boatley
12:44 12 Feb 21
Timyely
saundra hamel
11:28 12 Feb 21
Tiffany Byers
03:40 12 Feb 21
Friendly and fast service!
Jacob D
03:00 12 Feb 21
kenyatta briscoe
02:55 12 Feb 21
Tikie Kriticos
02:44 12 Feb 21
Weili Fan
01:51 12 Feb 21
Morgan Dangerfield
01:36 12 Feb 21
Awesome people!
Hunter
23:34 09 Feb 21
Overall great experience done by great staff. Matt is the one who I was in contact with most and he was in contact with me throughout the entire process and gave me a legitimate timeline they expected to be done and kept their word. They also have a very cool diagnostic website they send you with pictures and videos of your car and what they found that was very helpful. I only came to this repair shop on a whim due to my breaks malfunctioning early on a Saturday morning and they were the only open and closest shop but they have gained a loyal customer in me & I highly recommend!!
Veranika Lautsova
05:26 09 Feb 21
Had my Acura 2006 repaired here twice and couldn’t be more satisfied with the service! My car wouldn’t start about 5 minutes away from them, and they made sure to tow it as soon as possible and look at it right after. The pricing is very reasonable and fair!Special thanks to Jeff!
Victor Sosa
15:45 06 Feb 21
Took my car in for the first time for a check engine light. They fixed that plus other repairs I needed all for a reasonable price. The staff is also nice, and will try to work things out if there is an issue. I'll definitely be coming back again in the future
Billy Lawson
15:18 05 Feb 21
Gilbert Ramirez
14:13 05 Feb 21
Always fast and friendly service. The waiting area is clean and offering refreshments is a plus. All around great experience.
Mom Sinha
02:31 05 Feb 21
Matt is always very efficient and doesn’t push auto repairs on you like other stores do . Love the diagnostic tool that they run on the car and txt you the details so we can see what needs to be fixed and what’s running just fine.Will be taking our cars back there for sure
Courtney Fratzke
02:03 05 Feb 21
Ramon Hodridge
01:55 05 Feb 21
Excellent work.
Aaliyah Suleman
01:54 05 Feb 21
Angela Perez
01:47 05 Feb 21
Mark Ryan
17:13 30 Jan 21
Friendly people.
Jeff Schaffer
02:36 29 Jan 21
Godfrey Olaekeji
01:28 29 Jan 21
Steve Widom
21:13 28 Jan 21
Great experience! Friendly service and quality maintenance on my car.
Lukman Calhoun
05:04 28 Jan 21
Tallia McQueen
00:34 28 Jan 21
Nancy Korman
19:09 27 Jan 21
Jacob Sharp
15:48 26 Jan 21
I go here all the time for car repairs. Very friendly staff
Rich Richeson
02:17 26 Jan 21
Bart King
02:07 26 Jan 21
Great! Very personable crew. Thorough, quality work. Ask for Roy.
Sarfraz Hussain Chandio
20:53 24 Jan 21
This shop has been servicing my vehicles for years for several reasons, the foremost would be honesty and quality of service. Their pricing for parts and service are also fair, and the staff never tries to upsell the service/repairs that are not needed or don't need immediate attention. This store does service the vehicles with integrity as they titled their business.
Kyanna Payne
00:58 22 Jan 21
Albis and the rest of the guys are very professional and trustworthy. I will definitely be back for other services . I going to tell everyone I know to go there for auto repairs!
Chande Golan
20:15 21 Jan 21
Before buying a used car, I asked these guys to check it out. They were incredible through, but what really impressed me was how personable they were. They were professional as well and went the extra mile to make sure I was satisfied. It wasn't just me; they treated all customers extremely cordially and respectfully. They provided a full report on the car and I was able to take it back to the salesman and receive several hundreds of dollars worth of replacement items and services that don't believe I would have gotten without their report. And they're follow up afterwards was equally impressive. I've never seen such sincere customer service at a mechanics shop before. Ask for Chris!
Michelle Fraze
01:55 21 Jan 21
They were quick efficient and best price for wheel alignment. We will definitely return for further auto care needs.
Michael Bryson
14:54 20 Jan 21
Chad Starnes
14:44 20 Jan 21
These guys have always been good to me and my family. I have been going to them for 7-8 years.
Rada Hill
03:34 20 Jan 21
Kristi Munn
13:45 17 Jan 21
Great experience. Courtesy driver drove me home so I didn't have to wait there. They communicated well. Will be back.
Obinwa Ikebunna
03:56 17 Jan 21
Jannean Lacy
02:08 17 Jan 21
CD Luce
19:24 16 Jan 21
Incredible people and very good pricing. Thank you!
Debra Knezek
15:37 16 Jan 21
Nathan Barajas
04:35 16 Jan 21
They were very nice, informative, and accommodating with my experience.
R Z
03:22 16 Jan 21
I always bring my cars here for vehicle state inspections. 1st Integrity does a great job of getting you in and out quickly. The staff is also knowledgeable, trustworthy & friendly, mechanics and all. Keep up the good work gentlemen!
pascale barbosa
02:36 16 Jan 21
Heather Hunter
02:13 16 Jan 21
Gloria Fuller
04:33 14 Jan 21
Albis took care of me and my SUV. I had a tire blow out on the Tollway. A tow truck look my SUV there and he was so helpful, great communication, considerate. I will tell all my friends about their help. Really appreciate them.
Doc Compton
01:53 14 Jan 21
Sharon Brown
23:32 10 Jan 21
Had new brake light installed & vehicle inspected. The employees were pleasant, efficient and friendly. I definitely recommend this business.
Melisa Bradley
22:57 09 Jan 21
My daughter and I were on our way home from a long day at the doctor’s office in Dallas when my tire pressure alert went off. We were losing air fast. I pulled into Walmart to get air and realized my tire had a gash in it and it wouldn’t hold air. I don’t know how to change a tire so I pulled into this shop to have them put my spare on for me. They changed it out for me within 5-10 minutes and didn’t even charge us a dime! They were so professional and nice. I definitely recommend them for all your car repair needs.
Jay Armstrong
15:47 08 Jan 21
This is my go-to place for quick services - they are quick, professional, always have good coupons. They get the job done right and get me out of there quickly.
Chad Brasure
15:13 08 Jan 21
Just moved to the area and took my car for a state inspection. Quick and painless with friendly service!
Mark Phelps
04:03 08 Jan 21
I had a State Inspection performed. 15 minutes max.
Michelle Sutton
03:36 08 Jan 21
Jody Ferdinand
03:05 08 Jan 21
Wes- “Leather Gui”
02:45 08 Jan 21
I was concerned the cost to repair my diesel was gonna be an arm and a leg as usual, but this time I decided to try integrity 1st since they are conveniently located near my house . All I can say is I'm glad I did, they gave me a more than fair price on the complicated repairs my system needed as I Had been neglecting it for quite a while . They were straight with me and followed through on everything they said they would . I would highly recommend to anybody. I found my new go to shop . Only problem is there is a gentleman there by the name of Matt Parrish who will talk to you as if y'all were the best of friends. But when it come time for answers to the questions that we have he will not reach back out to you, he will leave you hanging and wondering what's going on. Choose any other tech and you will be okay
Angela Butler
02:37 08 Jan 21
Jose L Figueroa
02:37 08 Jan 21
armin paya
02:13 08 Jan 21
Trustworthy, no non-sesne establishment that I have used for my Lexus as well as my Toyota 4-runner for years. Thanks
Kahlea Thompson
02:13 08 Jan 21
Super quick and easy state inspection, great price! Was in and out in no time, super clean lobby!
n u
21:23 05 Jan 21
Tammy Tate
14:43 29 Dec 20
I was looking for a place that could service and maintain my Lexus and this was a great experience! Robert is both knowledgeable and professional and the name of the business "Integrity" is definitely fitting!
Betty Amunga
14:41 29 Dec 20
Charles Furman
08:20 25 Dec 20
JayeAndre Johnson-Miller
17:42 24 Dec 20
If you’re getting your work done anywhere else you’re at the wrong shop. I’m very mechanically inclined and do most of my own work and only come to shops when tools that I don’t have are necessary like for alignments. While I was here I’d listened to Matt quote a job to a customer over the phone and I knew it was a great deal for the customer! They also had me come out to the bay to show me the issues that were causing my misalignments and gave me guidance on what needs replaced KNOWING I would be doing that work myself! I’m very pleased with their service and will always return to THIS LOCATION for any work I need done even though they have another location closer to my house!
Michael Rodriguez
11:20 23 Dec 20
One again, Matt and his team at Integrity 1st did an amazing job updating parts on my Dodge Ram! This shop is top notch and truly live by their name, Integrity. Stop by and let them show you!
Roberto Ceja
03:48 22 Dec 20
So... I took my car to Intregrity Automotive. Matt did a car assessment to my car. He told me I needed some work on my car motor. I always choose this company because they charge fair and they always do such a wonderful job. No scams ever. Thank you Matt and Integrity. Keep up the good work.
Bobbie Wade
16:20 21 Dec 20
I have been going to Integrity for few years now and always have been treated well. Thanks to Albis, Sha and all the crew at Integrity 1st Automotive!! I appreciate all the explanations, work that was done recently in your shop. All were very kind and helpful. Bringing me home and picking me up after the work was completed on vehicle was very much appreciated. Thanks again for your continued assistance. :)
Sean Conley
04:32 20 Dec 20
Gwen Revino
01:03 19 Dec 20
Mignon Morse
19:29 18 Dec 20
Great place. They answer questions and help you understand what is needed. Great service.
Mark Hopkins
12:40 17 Dec 20
Asad Agha
05:58 17 Dec 20
Have been going to them since 2016. Roy and Al are really understanding that I like to take care of my car and they give me all the details that need to be done to keep it running without any issues in the middle of the road. Extremely well clean and courteous service.
Yuli Pang
15:50 15 Dec 20
Just got back from visiting this shop and had a great experience. The staff were all super friendly and Robert at the desk was very experienced and helpful in fixing my issue.He inspected the car for a few minutes and knew exactly what to do and helped me save big on what I thought was a major problem from another mechanic.Overall great service by great experienced people.
Gary Roscher
15:15 12 Dec 20
Most important if you want a place that is honest and that you can 100 percent TRUST in a mechanic this is the place. Whether its an oil change to inspections to major engine issues which they have all handled for me in an economical timely manner. Unlike other car repair places they wont suggest you fix something that's not broken. This is the ONLY place I take my car to and KNOW i'm in good hands.
Tom Sigler
21:24 11 Dec 20
Top level service and professional as they come. The detailed service report on all aspects of the car is something I have not seen before. Excellent service all around!
shiva kalyan
19:10 11 Dec 20
Charlie Powell
18:19 11 Dec 20
Rick Goodin
16:37 11 Dec 20
I needed diagnostics for a water leak. They did the work for a fair price along with noting some additional issues accompanied with photos and text.
CrazyBamaGirl04
15:23 11 Dec 20
Have been going here for awhile, and send anyone I know here! Sam gained my trust and this team has my loyalty. Whether it’s a simple inspection, oil change, or major repair, I’ll be seeing these guys! They might even get more coconut cookies next time!! LOL 😊👍🏼
Osama Qazi
13:48 11 Dec 20
Sun Ha
13:45 11 Dec 20
I have state inspections done here for all my vehicles in the past and extremely satisfied with the service. They are attention to detailed, fast, and quick for state inspection.
Gail Jackson
22:04 09 Dec 20
Integrity 1st takes care of me like I'm family. I really needed a tune-up and they did an excellent job. It runs like new. They have always done excellent work and I wouldn't consider any other shop. The manager, Albis, is very professional and makes the customer feel at ease and assured of honest advice and quality service. They get 5+ stars from me.
Sara Williams
22:16 03 Dec 20
Mauricio F
19:21 03 Dec 20
Andy Quillen
15:46 01 Dec 20
These guys are the best. When calling around for pricing for my vehicle they were the lowest. But more importantly their customer service is spectacular. Their waiting room is cozy and inviting and everyone who works there is knowledgeable and friendly. Definitely will use them for all my car maintenance needs from now on.
Scott Hutchins
03:43 01 Dec 20
Usually go to their Plano location but sent a friend here and he thanked me. Mission accomplished. Thanks guys
Scott Hutchins
03:40 01 Dec 20
Been using this location for years, Al is a great manager. When a lube shop down the road messed up my oil pan i first came to them and have never looked else where. They truly care about your cars well being. I like the fact that they send videos and Pictures before approval. Always professional and polite. I've recommended friends and family and will continue using them. Thank You.
Jeremy Easterling
19:57 28 Nov 20
Al, Sam and Kevin are absolutely outstanding. I have been coming here for about 2 years now and I drive about an hour to get here because I know for a fact my car gets taken care of everytime I walk in. I have had nothing but great experiences and refuse to go anywhere else. If you are looking for professional service, then you have found it at Integrity 1st. Don't forget to ask for Al or Sam!
Hamid Khan
04:55 26 Nov 20
Aa Ma
03:16 25 Nov 20
These guys take pride in their work. Highly recommend.
Juan Solis
15:03 23 Nov 20
scott reckless
11:32 20 Nov 20
Phil Jackson
02:06 19 Nov 20
I’ve used Integrity for years because the first time I visited, they told me I DIDNT need a repair I was expecting. They did great again this time. Friendly service and very quick.
Arian S
22:45 17 Nov 20
Al is the guy. He will give you honest and professional and speedy service. He got my alignment picture perfect after the dealership messed it up on my 2020 Accord. Will be back for my other cars for sure.
taco bueno
21:57 16 Nov 20
I've used Integrity Automotive for a few years now for everything on my vehicle (Toyota Prius). From the first day I've used their services they have been knowledgeable, kind, and extremely helpful. Unlike many of the big chain auto shops, they do not try to sell you anything you don't need and they show you exactly where and what the problem is. I highly suggest going to the Wylie location if you can, they are awesome people and the service is super fast even on busy days. Highly recommended!!
Courtney Taylor Kidd
20:05 16 Nov 20
I visited this location on my lunch (not my first visit). The staff is professional, friendly and my oil change was completed without any problems. It took a bit longer than expected (and longer than what I was told) to get it done, but I certainly appreciate them squeezing me in without an appointment.EDIT: The manager, Albis, reached out to me to discuss my oil change, and the time constraints I had. I think it's wonderful that he took the time to do this, and that is what you call top notch customer service. I updated my review from 4-stars to 5-stars!
Manuel Chavez
19:17 16 Nov 20
If you want peace of mind, come to this place, Alvis is the man to give the best prices around DFW. If your car might need service, at Integrity 1st Auto Service they will recommend you when to do it and you can shop around prices just to compare.Im glad I found this place. As a realtor, I need a reliable car with all its maintenance done wellI highly recommend Integrity First Auto Service
Erin Bray
02:32 14 Nov 20
Professional, friendly, my car was ready when they said. After repairing my bumper, they inspected it and gave me pictures of everything else that needed repair. As others have mentioned, nice waiting room and free snacks too.
Michael Bradley
23:30 09 Nov 20
They are outstanding in knowledge and customer service.Matt is very nice & knowledgeable.
Ben Stokes
23:24 08 Nov 20
Sabih Syed
23:39 05 Nov 20
Gentle man at the front desk was very professional and nice. They answered all my questions and repaired my vehicle at a really good price. Thanks 🙏🏼
Donna
21:56 05 Nov 20
Fast, friendly and professional! Great lobby area, very clean and staff was very helpful. Their name says it all! Integrity 1st! Highly recommend.
Jackie B
22:05 29 Oct 20
Very happy with this place. They are an honest business and professional and friendly employees. Will be back.
John Smith
19:03 26 Oct 20
Michael Hawkins
23:35 23 Oct 20
Over the years Integrity 1st has kept our cars safe and running, but have offered options and found solutions to keep the repairs within our budget. A number of teachers had recommended them to my wife years ago and I've never been disappointed with Integrity's work.
Kathy Coleman
22:48 22 Oct 20
Robert and Lee are both very friendly and professional. Robert remembers your name when you come in, which is a rarity anymore.
Suzanna Stewart
16:43 13 Oct 20
It is so comforting to know that I can trust my car to the guys at the Carrollton location. They are always able to service my car right away even without an appointment. Alvin, the manager, goes above and beyond for my car. He makes sure all the fluids are always topped off and that all the maintenance is done. He does extra things for my old car. They don’t miss a thing. They do excellent work, they are always friendly and I would recommend them to everyone.
Molly Morey
13:38 10 Oct 20
I highly recommend Albis and the team in Carrollton. I’ve been in three times in the last few months with various issues on my Honda Civic, and they were able to fit me in day-of or the following day.Most recently I bought new spark plugs at a brick and mortar store and tried to change them myself, but I wasn’t able to. I brought the spark plugs into Integrity 1st, and the team changed out them at no charge. It goes to show they make an effort to build relationships with their customers and take care of them. Loyalty shown is loyalty given. Thanks, Integrity!
Andre Wilson
18:59 08 Oct 20
Every visit is an amazing experience.
Bill Pestinger
15:09 05 Oct 20
Marshall Young
18:26 01 Oct 20
Robert was very informative of the travel inspection they performed on my car and gave me a print out of recommended maintenance due and cost. The staff was fast, efficient and sanitized our vehicle, highly recommend this location.
Erin Bedouh
18:33 29 Sep 20
Great customer service. I was in a bind with my vehicle, and they helped me out. Thanks Albis!!
Maggie Koonsman
17:26 22 Sep 20
I’ve found my last repair shop!!!These Gentlemen get 10 stars from me.Started with the professionalism and respect I felt from Jarod from 1st meeting him back in feb.They did fantastic job on repairing very bad oil leak. Excellent communication as to what repairs needing to be done along with price. My vehicle was ready that afternoon, even came out to pick me up!!!!These Gentlemen truly live up to their name !!!!!
Kelli Akers
21:50 17 Sep 20
Mr East
21:12 17 Sep 20
My experience was great as always! I would definitely recommend this place above all shops around me. I drive over 30 min away to get work done on my Jeep! Highly recommended place.
Jeanne Rubin
12:15 02 Sep 20
Always friendly and quick efficient service.
Sabir Siddiqui
18:41 28 Aug 20
JaMikal M
22:41 27 Aug 20
Al and the Integrity 1st Team were all great. Insurance was a slight headache but they took care of everything and my truck was returned better than I even got it back from the dealership in the past. Integrity is the name and they stand by it!
Joel Ching
15:20 23 Aug 20
The team at this shop is truly top notch. They do fantastic work at a fair price. They are willing to work with your schedule.They have a mini fridge for when you are waiting... this was the first place I tried orange vanilla coke. It was surprisingly ok.Albus, is the man at the front desk. He goes above and beyond the call of duty and is always friendly and a straight shooter. I liken him to another Albus... albus dumbledore to be precise. Master of Hogwarts and world class magician. At integrity 1st you receive a fantasticly magical experience. Would recommend.
Danny Chance
11:27 20 Aug 20
Hena Husain
20:26 17 Aug 20
The guy at the front desk is very helpful! They diagnosed my car within just an our and a half and already had it fixed and ready by end of day, the same day. Also gave me a free inspection since I failed 3 times at previous auto shops. I'll be coming here for all my car needs from now on - thank you!!!
Josh Cockrell
20:21 17 Aug 20
Great service and price for services related to the suspension of our vehicle. Very knowledgeable and upfront with issues discovered and severity. Will use again for automotive needs.
Wicked Devil Driver
08:23 13 Aug 20
This place was great. All my questions were answered about my car. The prices are fair and the staff is great. Definitely recommend coming here.
Willie Peloquin
21:12 12 Aug 20
Very quickly inspected my truck. They seem quite trustworthy.
mary McKittrick
15:00 03 Aug 20
b street
13:05 03 Aug 20
Awesome people,took care of me
enforce7
04:29 03 Aug 20
Place is clean, friendly and knowledgeable staff, bringing your car to their repair shop for the first time is worth it. Price is reasonable. No issues.
Ahmed Malik
01:10 03 Aug 20
We had a great experience. Very professional and thorough in their service.
Ashley Collins
01:09 03 Aug 20
Always quick, always friendly!Would recommend to anyone ♡
John Nguyen
00:14 03 Aug 20
Very professional from walking through the door and keeping me updated throughout the whole process and finished earlier than expected. Will definitely be going back for all my auto needs!
LaCota Rhodus
00:34 01 Aug 20
This shop is the only one we take our vehicles to.Husband was on a deep sea fishing trip and the toddler left a dome light on. Called and spoke with Jared and he sent Leo over to my house with a new battery and installed it!Saved me because I had no way to get my vehicle to them and have 3 boys who one is bound to need a trip to the doc for something with a dead vehicle!They earned my business for life before this but am astounded they went above and beyond! Thank you so much!!
Regena Wilks
13:47 27 Jul 20
This was my first time to try out this shop. I was VERY pleasantly surprised and extremely pleased! Inside and in the shop was VERY clean and all the tech and front desk people were very friendly. The most unexpected surprise was how they take pictures of anything they recommend to be changed/fixed. I REALLY liked that.
Paulee Wand
23:37 26 Jul 20
Integrity 1st hasn't let me down yet. The staff is very professional and work done when the appt was made.
Greg Deere
19:32 26 Jul 20
Jared in always very thorough in his explanation of repairs needed and helps in any way possible to keep the prices within reason. The technicians are skilled and timely with needed repairs.I’ve had multiple vehicles serviced by Integrity 1st ranging from major engine replacement to tuneups and will continue to use them in the future.
Aman U. Khan
19:19 26 Jul 20
Great service and wonderful staff.
Humayun Malik
18:24 21 Jul 20
Tony Rose
21:14 20 Jul 20
We love these guys. Great work. I haven't felt like I've been oversold anything. Car is not filthy afterwards.
Veronica Matthews
16:23 16 Jul 20
The TEAM at the shop in Carrollton were phenomenal! The prices were great and Honestly the best Mechanical service I have had. Anytime you go to a new mechanic it's always scary, these guys wheeled me in for good. I will never look anywhere else to get my car serviced, she runs EXTREMELY smooth Thank You Integrity!
Beaux Dyson
00:01 16 Jul 20
Ron Petersen
22:32 15 Jul 20
I have been using this garage for a long time now and they are the best. Fair prices and first class auto repair.
Ryan Vicksell
18:59 13 Jul 20
Amazing service, they get you in promptly. I've been here several times. The integrity part of the name isn't a joke - they are refreshingly honest - most places will try and sell you unneeded services and jack up the price, but not here!
Jesus Roman
19:56 09 Jul 20
Meredith Knighton
19:55 09 Jul 20
Super customer service and fair pricing.
Josh Edwards
23:00 08 Jul 20
Great guys! Great job! Very thorough!
Maddy Palmer
23:11 07 Jul 20
Jack Plunkett
20:59 07 Jul 20
Doug Smith
10:18 07 Jul 20
Very straightforward staff, no surprises on cost, everything you want in an auto shop
Quincy Gregory
21:23 01 Jul 20
Omg!!! Thank you so much Albis and Brandon for your service on my 2008"AudivQ7 (Albis, owner ( Brandon, technician) took my car in for a diagnostic, found out my car need 6 ignition coils and spark plugs, originally quoted $1400 total, I couldn't afford that price but Albis called back and fee mins later and said He got a deal for $740 for everything!!!! I see why you guys are called Intergrity first!!! God bless 🙏 you guys in everything you do, I am very thankful for your deal and your awesome Service!! They are my number 1 go to repair shop for now on!!! Make it yours too everyone!!! 10 stars!!!!😁
Carlton East
18:51 01 Jul 20
Norberto Sauz
15:08 27 Jun 20
Kirk Croff
21:11 14 Jun 20
Vladimir Ortega
21:24 03 Jun 20
Exelent service, 100% recomended
Brian Reynolds
18:06 03 Jun 20
Excellent service. Albis took the time to understand the issues that I was having. He got me fixed and out the door in a very reasonable time. I highly recommend them.
James Davis
01:47 01 Jun 20
These guys are amazing. They were closed for the weekend to do an upgrade on their shop and I came in on Friday afternoon because my F150 was blowing cold and warm air and my Fan was running very high. Shah and Albis where so helpful that they went ahead and worked on my truck even though their business was closed for upgrade as I needed to get to San Antonio, TX to help with physicians with the pandemic crisis in our State. This is what I like with these two men as they have never turned me away when my F150 needed attention and they have always been honest regarding my F150 conditions and needs. Amazing group of folks. Thank you.
butch casper
19:48 29 May 20
2nd time dealing with this automotive company and feel very satisfied.
James Crow
05:33 27 May 20
I have used Integrity in the past and have found that they do professional work plus they back up the repairs they make. The other thing I like about Integrity is they are honest and up front plus they do not try to do a lot of up sell on work that is not necessary and that is why my next repair job will be with Integrity.
Kathy Harllee
06:46 19 May 20
KAY Dubew
01:56 17 May 20
The gentleman at the front counter was very sweet and informative. 👍🏻
Tim Goodsell
19:34 15 May 20
They repaired my entire cooling system for my 2013 GMC Sierra. Did a fantastic job. My A/C really works well now and I'm getting better gas mileage out of the truck!
Madelyn Estep
15:50 14 May 20
JP Wantland
21:36 12 May 20
I recently had the front suspension on my 2002 Tundra replaced due to 18 years of wear and tear. The mechanic I use for all work on my Tundra does not have the equipment to do front end alignments so it was up to me to find someone. I did a Google search for places close to my home that do front end alignments and have excellent ratings. Integrity 1st Automotive met my criteria of being close and having a rating of 4.9 stars from 150 customer reviews. When I took my truck in I was greeted by a very courteous gentleman, Albis. I explained the work I had done the day prior to the vehicle and that I required an alignment. The first thing Albis did was to test drive my truck prior to the alignment and then reported his findings to me. I was most impressed with his thoroughness. When my truck was placed on the lift, Albis took the time to show me the front end work my mechanic had done and said everything looked great. He then took me to the back of the truck and showed me the leaf springs on the truck. I could see the springs were no longer aligned and had moved. I guess 18 years of driving on our rough Texas roads took its toll. Albis said he could realign the springs and then do the alignment. True to his word, the work was completed on time and at a much lower price than what I had estimated in my head. I will definitely be back for all my future service needs, and I can recommend them to my friends. One last note, not once did Albis try any scare tactics with me or try to sell me services I didn't need. Their name, "Integrity 1st Automotive" truly represents who they are.
Darel Burleson
18:33 12 May 20
Integrity auto is not just a name. They actually live it. Very trust worthy, fair, and good service.
Hallen Dao
20:37 27 Apr 20
Came here to get a car inspection done and saw that they were doing it for nurses for free! So why not. People here are super friendly, courteous, and professional. Will definitely come back for future services. Got a tire on another car that needs looking at!
Tahrem Surani
20:23 27 Apr 20
Integrity 1st Automotive in Carrollton has amazing customer service. I came in 45 minutes early for my appointment and they were able to accommodate me immediately. They also gave me a free state inspection for being a nurse!!! Wonderful experience, will definitely be back! Recommend them to anyone looking for any car needs.
Amerah Akhter
19:28 23 Apr 20
Thank you so much to the whole team. I first inquired about the cost of synthetic oil change, tire rotation, and state inspection, from their website chat option. Then I went to my local Integrity 1st, and the attendant, Albas, was polite and efficient. He even noticed that one of my hubcaps was missing and put in a spare similar hubcap. That was going above and beyond. Thank you so very much. I will definitely recommend this place to anyone.
Renee Henry
22:21 08 Apr 20
I would like to acknowledge some great service I received from Integrity-1st in Carrollton Tx. Albis, went over and beyond! He was very professional and knowledgeable! Thank you so much for your hard work and customer service! I will ALWAYS recommend you to everyone that needs quality service and fairness! Keep up the great work! Many thanks!
Suly Syed
22:04 28 Dec 19
Moin Kazi
19:28 20 Dec 19
They have done a great job fixing my van. Al has been super helpful every time I called. He took care of me from start to finish. Thank you guys!!
Sultan Syed
02:34 15 Dec 19
Ed Pate
13:37 25 Nov 19
European Ensemble Strings
20:42 06 Nov 19
Excellent service. They were very polite, punctual and reasonable. Highly recommend.
Syed Izhar
01:08 19 Oct 19
Had bumper and body fixed for a highlander. Al was very pleasant from the beginning. He dealt with my insurance to cover payments for all the damages. He also provided a very accurate estimate and returned my car in less than 5 days as promised. Highly recommended.
Tracy Page
15:57 15 Oct 19
Al and his team at Integrity 1st Automotive and Collision went above and beyond to make my experience very easy and pleasant. Al worked with my insurance company to get the repairs completed. Fit and finish was top quality and I am very satisfied.
Maksym Mikhalov
23:41 23 Sep 19
Fast and good quality. Guys reattached rear bumper for my Lexus in less than 30 minutes so it looks like a new now. Highly recommends and wish good luck for a business
Dawood Jamali
17:05 09 Jul 19
Quick and professional approach to go beyond customer expectations. Highly recommended place for automotive needs. They live up to their namesake.
Ramy Nazim
15:25 08 Jun 19
My insurance wouldn't cover the repair on my BMW. Integrity fought for me and got the claim approved, put me in a rental, and delivered my car as promised. I am a happy camper! 😎
Ana Moaz
15:24 08 Jun 19
Took my Mercedes in for an estimate, Al gave me fair analysis and explained the whole process. He got me a rental on spot and was very polite, even after i bombarded him with the questions. They kept me in the loop by daily texts and the car is flawless. I’ll definitely recommend to anyone.
Kazim Muhammad
20:23 26 May 19
Took care of my hail and collision related claims. I am glad to have found them.
Kaiser Saleemi
01:19 26 May 19
If you need to get any sort of body work done to your car, these are the guys you want to go see! I had some pretty extensive hail damage to my new car and wasn’t happy with the shop I dealt with a couple of years back. Al, the manager of the shop, took care of everything. He spoke with my insurance company, handled the rental car drop-off for me and kept me in the loop through the whole process so I wasn’t left in the dark. I highly recommend giving them a try, you won’t be disappointed!
Murtaza Ali Sundhu
04:13 20 May 19
They provided excellent service for the hail repair. Highly recommended.
Hania S
05:15 17 May 19
Loyal customer to a great company. Thank you for always taking care of our cars. Jeff also says thank you.
Vidhi Makanji
17:16 16 May 19
Recently had my car repaired with Integrity 1st. They worked with the insurance company and got my car repaired and back to me quickly. They kept me up to date with the process. Car was like new when I got it back! Great customer service!
Zeshan Islahi
07:38 04 May 19
I used their car repair shops before and brought in my hail damage cars to their collision shop. They did such an amazing job on my 2 cars and I must say I’m impressed . I’ll be sending your collision shop more work. God bless for all the help .
DOROTHY WOODS
13:10 03 May 19
Quality service and very good work and good experience with insurance companies hope I never have to go through an accident again but if I do they'll have my business
Corey Kindhart
19:00 02 May 19
Al was a pleasure to work with. Very eager to please his customers. First class group.
Rob Morgenstern
21:06 17 Feb 19
Great service with a smile! Would definitely bring my car here again but I hope I don't have to!
Lynn Gruschow
21:22 15 Feb 19
I had body work done on my car, the staff was was veryHelpful and extremely professional, as for the body repairs, it came back like new.Perfect
Robert Garcia
19:40 15 Feb 19
New management is awesome, herbs didn't want to help me with deductible and was going to take 3 weeks. Al at Integrity took 5 days and helped with deductible. My Benz came out perfect and I was kept in loop. I was given a rental and am a very satisfied customer. Highly recommended.
Jay Farmer
15:53 02 Feb 19
Al was outstanding! Excellent customer service and repaired right the first time.I would highly recommend Integrity 1st Collision in Prosper for any work on my vehicles.
Syed Shah
23:30 27 Jan 19
First time customer and was recommended by a community member. Can’t say enough thank you and glad that I went to them instead of Service king as recommended by my insurance. They’ve recently opened up and have won my business for life. Not only I was given a nice rental, but was also kept up to date through out the whole repair process. To make the deal even sweeter, they helped me out with my deductible since I was struggling, and my car looks perfect. Thank you Al and team
Adeela Syeda
21:08 02 Jan 19
Prompt work and fair prices
Google Rating
4.9
Based on 1430 reviews
Integrity 1st Automotive
4.9
Stanley Kim
15:57 25 Jul 21
Chuy Huerta
04:57 25 Jul 21
Mr. Shah is very professional, attentive, nice and polite. He gave me a great advice and gave me the best tire recommendation. I highly recommend you to go and visit the shop for any of your auto mechanic needs.
patricia anyango
01:20 25 Jul 21
The staff at Integrity always ensure a welcome environment. Ian was very kind and did a wonderful job informing me of the services that my vehicle needed. I appreciate that I am able to ask questions without feeling afraid or intimidated. The added thank you note in the car when service is complete is a lovely touch :) Thank you all for taking good care of my car.
Don Lawhorne
19:17 24 Jul 21
Excellent facility, service, value. Easily a 5 Star experience. Al and Roy project service excellence.and exceptional customer appreciation!
Brittany caviness
17:29 24 Jul 21
Shawnalrea
01:17 24 Jul 21
They do a great job! Friendly and convenient.
Kimber Wilson
00:40 24 Jul 21
I love this shop! I've been trying to find a great honest shop for like a year after my regular mechanic closed up their shop. This shop does great work, they are upfront, and they roll with the punches when the unexpected happens. Sam was very good on keeping me updated, very professional and personable. I even got a thank you card from Roy, one of the auto techs. Very nice touch guys! I feel valued as a customer. 😀
John Cothran
00:35 24 Jul 21
Great service with my cars!
Donna Jones
16:56 23 Jul 21
haoya liang
12:46 22 Jul 21
Aman Mohammed
02:46 22 Jul 21
Davit G
02:12 22 Jul 21
JESSE MORA
02:06 22 Jul 21
deandre miles
21:22 21 Jul 21
You know how chick fil a has that wholesome good vibe customer service? That’s this place but for car repairs.
Shawn Bonner
00:34 21 Jul 21
Michelle Dippel
00:48 20 Jul 21
Krishnakumar Ranganathan
16:52 18 Jul 21
Brilliant and personal touch ! Very professional and friendly guidance understanding Customer's needs!! Thank you Al !
楊安安
03:10 18 Jul 21
Very nice customer service and quick service. Will definitely come again
Brent Bowen
00:34 18 Jul 21
Great place will go back
Sara Watts
00:26 18 Jul 21
Jack King
02:51 17 Jul 21
Just a car inspection, but very fast, efficient, and friendly service. Free coffee, soft drinks, WiFi available, and nice waiting area, too. Will use them for all of my car repairs, moving forward!
Taylor Hayden 'student'
01:19 17 Jul 21
Very professional, fast, and fair
Ricky Bivens
12:30 16 Jul 21
David Armstrong
00:59 16 Jul 21
Within walking distance of home. Honest, warrantied work.
Dick Bigelow
15:50 15 Jul 21
Joseph Foxx
01:14 15 Jul 21
Great customer service
samauripizzacats101
00:32 15 Jul 21
Professional service
Fermin Sandoval
15:42 14 Jul 21
Stae Inspection: It was my first visit to this establishment and was impressed with the professionalism the Desk associate was. His greeting and information to my questions were simple. My car was done in no time . No waiting an hour or so out taken care ASAP. Thank you to the mechanic for making this task in a very reasonable time. I will be coming back. Thank You
Beth Stone
01:58 14 Jul 21
Great place! Friendly, fast and quality work done
R H
11:52 13 Jul 21
Very impressive!Chris is friendly & informative, sending a text link with pics of my car & recommended repairs. I like having the digital record of repairs for future reference.Clean, comfortable waiting area with a variety of free drinks & snacks. Also a plus…the tv plays soothing sea scenes & music rather than blaring news or daytime tv. The thank you note on the dashboard was very impressive!
celle mae
01:10 13 Jul 21
Great customer service and knowledgeable.Cares about the customer.
Ryan B.
00:41 13 Jul 21
Glenn Billingsley
21:06 12 Jul 21
Personnel is open, honest and dependable.
JAY R
15:38 12 Jul 21
The person who answered the phone was super nice. I will post and update after I visit them
Steven Peacock
02:42 11 Jul 21
In and out in less than an hour, vehicle inspection and passed.
Dan Flood
00:38 11 Jul 21
Very rarely does a company impress me. However these people stayed 2 hours beyond their shift to finish my car so I didn't have to wait until Monday. I typically do most the work myself but they truly earned my business today. Great work yall!!!
Lori Lysobey
01:25 10 Jul 21
They took such good care of me and were so professional! The service was beyond excellent and the work was high quality. I have already recommended them to friends. It is such a relief to find a good shop close to home.
Ben Preboy
01:08 10 Jul 21
Ryan Staley
14:36 09 Jul 21
Evelyn Johnson
01:56 09 Jul 21
Chris Naifeh
14:21 08 Jul 21
I’ve been to many different auto repair places and this location of Integrity 1st is the absolute best. Al is always friendly, helpful and honest when it comes to my car’s service. What you need is what you get. I never leave feeling like I was up-sold or coerced into buying things I didn’t need. Al always finds coupons and ways to make it more affordable even though his prices are already better than everywhere else. Come support this local business. Al and his team are awesome and they do great work!
Emille Odock
13:26 08 Jul 21
Kathie Denny
02:18 08 Jul 21
Outstanding service, spotless facility, friendly employees, knowledgeable personnel. Really the best all around!!!
Barry Bahadoorsingh
13:41 07 Jul 21
I always feel like I get an honest answer here and they are customer service oriented.
Diane
05:08 07 Jul 21
Got my inspection from 1st Automotive in Plano--second time employing their service--and I'm just as happy as the first time. Fantastic, upbeat customer service, super quick and professional work, and comfy waiting area. They got me right in and out and on my way. I'll definitely go back.
Everlyn Kariithi
03:53 07 Jul 21
V Morris
01:26 07 Jul 21
Always a pleasure, I never take my vehicle anywhere else! Great work, great value, great service.
Arathi Prakash
16:11 04 Jul 21
Jonathan Phelps
21:01 03 Jul 21
Discount tire broke ANOTHER lug nut and couldn't get it off. Integrity to the rescue, they handled it quickly and got me a new lug nut for the car.
Manikandan Lakshminarayanan
03:03 02 Jul 21
Paula Howell
00:37 02 Jul 21
They answered all of my questions and gave me a great quote to come back another day to make my headlamps brighter! They were so kind and knowledgeable. I found myself a new trustworthy mechanic and oil change place! Thank Y'all so much!
Russell Shelton
14:54 01 Jul 21
I had the transmission and brake fluids changed and they also changed the cabin filter. They kept my car an acceptable amount of time and I am thoroughly pleased with their work and I highly recommend them.
cindy tonkovich
02:46 01 Jul 21
This was my first time there and the service was great, reasonably priced, less than expected wait time, clean waiting room with amenities and professional. I will definitely use them for ALL my auto care and check ups.
Jarrett Cook
01:08 01 Jul 21
Kyle Bosveld
00:41 01 Jul 21
They were very professional and gave me a fair diagnostic listing all the things that needed attention and some things that might need attention soon. Services were done quickly
Jahanzaib Khan
14:45 30 Jun 21
Pamela Nelson
04:08 30 Jun 21
Very Helpful and Quick
Sharmila Roy Chowdhury
02:10 30 Jun 21
Got my car state inspection done. Friendly, efficient service.
Moses Maniquiz
22:09 29 Jun 21
Front desk guy Ahmad was great. Very professional and the service was fast and easy.
Alissa
20:26 29 Jun 21
Martin Napper
17:23 29 Jun 21
I always bring my cars here for vehicle state inspections. 1st Integrity does a great job of getting you in and out quickly. The staff is also knowledgeable, trustworthy & friendly, mechanics and all. Keep up the good work gentle
Joy Reed
06:40 29 Jun 21
Jonathan Navarrete
03:23 29 Jun 21
Great company to work with, fixed my A/C quickly and at a reasonable price. Very honest people , worth every penny. Turnaround was quick, I got a list of items that my vehicle needed but they did not try to sell me anything that I did not want or need.
Amy Reinert
02:01 29 Jun 21
Excellent customer service with a very clean and comfortable waiting area. We will definitely be back!
scott schmitz
00:44 29 Jun 21
this outfit did so well with a steering and suspension issue in my veloster that i referred a friend for a/c issues, and i sent both parents for service. Al and Britt are extremely knowledgeable and willing. Britt has gone above and beyond for us.
Champ Aka
03:49 28 Jun 21
Shakeeb Murtaza
10:47 27 Jun 21
Always got same consistent service and quality work done!! Keep up the good work!!
Todd Forden
03:11 27 Jun 21
I have used Integrity 1st for a few services and found them to very professional and straight forward. I would recommend them if your looking for honest work.
Logan Greenfield
01:24 27 Jun 21
Ana Lorena Battaglia
01:12 27 Jun 21
Very professional
Sonia Flores
20:52 26 Jun 21
Weston Weller
17:12 26 Jun 21
I came in with a car that I'd been struggling with. Bought it recently, but the previous mechanic that looked it over I didn't take too serious. Albis helped us work though the problems with the car, and from that I've been able to make a much better decision about what I'm doing with the car.Very informative, walked me through exactly what was wrong with the car. Topped off my fluids, and didn't even charge for the diagnosis. My other car is coming around 100,000 miles, so Integrity First has my business for my other vehicles
Lynxx
06:04 26 Jun 21
Was extremely professional, friendly, gave outstanding service, all around good environment and shop to be around. I recommend anyone in the area take their cars here they’re very thorough and extensive with their work, fair on price. 10/10 service.
Colt Mercer
18:57 25 Jun 21
Margo Rogers
15:39 25 Jun 21
Crowd of Dissidents
04:21 25 Jun 21
David Arseneau
20:48 24 Jun 21
Guy Waters
20:29 24 Jun 21
Dhilip R
02:51 24 Jun 21
Helix Barnard
01:58 24 Jun 21
Ellen Pena
01:33 24 Jun 21
Corey Palmer
05:02 23 Jun 21
jim alsup
03:26 22 Jun 21
David Chitara
02:12 22 Jun 21
Took my vehicle in for a suspected timing belt issue. Matt was very friendly and let me know that they would check things out. My vehicle has over 200K miles, so I was a bit worried about what they might find. I took myself across the street to Mudleaf coffee (Awesome coffee shop!! The Lavendar Honey latte and bacon, cheddar and chives scone were delicious). I received a text from Matt with a link detailing all the issues I had 😫 (more than I wanted, but not unexpected) — novel and nice touch. I decided on multiple repairs that they were able to squeeze in before end of business day. The whole experience was easy and pleasant. Thanks, Matt, for an exceptional service experience!!
W Story
14:04 21 Jun 21
Edna Lemonds
11:48 21 Jun 21
Great service! They squeezed us in when our AC stopped blowing cold. Understandably we had a wait since they were already busy. They explained everything and that was reassuring to me. No pressure sales either! Thank you for service!
dhaval dave
03:47 20 Jun 21
Paul Estes
03:36 20 Jun 21
Mustardseed Moving
01:46 20 Jun 21
Chris and his team of train professionals really helped me out a lot they fix the problem with ease I really felt at home the service was excellent Definitely genuine good folks I will definitely be going back You guys just gained Lifelong customer I just wanted to thank you sincerely Levi from mustard seed moving company
Sheila Milliron
01:37 20 Jun 21
Soap Sudz
03:28 19 Jun 21
Pedro Ortega
05:52 18 Jun 21
Marc Studebaker
04:35 18 Jun 21
Crystal McBride
11:46 17 Jun 21
Jorge Katia
01:48 17 Jun 21
Excelente
Decadez Indays
18:11 16 Jun 21
Serena Scotland
02:48 16 Jun 21
Jasmyn Paul
02:43 16 Jun 21
Megan Hopkins
02:07 16 Jun 21
I took my car in for an oil change and state inspection. The staff was incredibly friendly, helpful and efficient. My car was done sooner than expected and they offered an honest update on services I needed done without selling me at all. Highly recommend Integrity for your car service needs!
Ike Ezem
14:49 15 Jun 21
Joslyn Gibson
14:13 15 Jun 21
Matt was really nice and got my car done even though I needed it by the end of the day and they looked pretty swamped. I like that they text you the diagnostics in a link, it makes it way easier to keep up with what’s going on with your car. Friendly staff and nice waiting room.
Veronica Morris
02:09 15 Jun 21
Very friendly, and fairly priced. I have never had a bad experience.
Pat Mullowney
19:54 13 Jun 21
Linda Lorin
16:17 13 Jun 21
Excellent service
Gloria McElree
12:46 12 Jun 21
Bob Penrod
01:02 12 Jun 21
Matt and his crew have first class service!!!
Sabra Inzer
16:16 11 Jun 21
Sam always very positive and professional. He goes out of his way to help me service my cars. Great mechanics and courtesy driver too. Trustworthy & highly recommend!!
Billy Shock
12:45 11 Jun 21
Destiny Simmons
05:01 10 Jun 21
David “Sobak” Ewers
20:50 09 Jun 21
This was my first visit to this establishment; it seems you cannot often go in for maintenance on your vehicle and not be upsold. While I was in the position that I would have said yes to practically anything, there was no need. The information in the report was clear and concise; they thoroughly explained everything that was issues of concern. They outline what I needed to do my next check-up and gave me a full report on each area they checked. I loved that I got a text message of the information and was able to view it before I went to pick up my vehicle to organize my questions. The statements in their waiting room say it all, what they are and do is pretty straightforward. While this was my first visit, I can say it will not be my last.
dhanjit giri
05:45 08 Jun 21
Anne Martin
01:41 08 Jun 21
I did not know this auto service gem was right next to the Wylie, TX Walmart. My first visit was a delight—Robert was professional but not stuffy. He had a great sense of humor, was attentive to my vehicle, and provided a thorough explanation on what was done along with what might be needed in the near future. Overall, I felt valued and honestly taken care of. I highly recommend this business.
Zachary Bell
18:47 06 Jun 21
Chuck Ginski
14:31 06 Jun 21
Jeff M
02:26 06 Jun 21
Donna Wagner
01:53 06 Jun 21
Trisha Baker
00:41 06 Jun 21
Nia Niu
01:18 05 Jun 21
Patsy Weinberg
01:05 05 Jun 21
Robert Gibson
02:50 04 Jun 21
Great customer service, highly recommend!
Amir Habib
19:12 03 Jun 21
Debbie Kidd
06:33 03 Jun 21
JANETTE OROZCO
04:30 03 Jun 21
Amazing service! My dad took my car to get an inspection and he said the owner was nice and very helpful. Definitely going here again!
krishna mohan
02:43 03 Jun 21
Byron Lawson Jr.
16:17 02 Jun 21
Mary Grace Bartoo
14:42 02 Jun 21
I was very pleased with the service done on my car.
Wray Miller
01:37 02 Jun 21
Moved from CA to TX and I needed an inspection to register my Odyssey here in the Lone Star State. Integrity made the process painless with their friendly and efficient service!
Syed jeelan Ahmed
12:09 01 Jun 21
arijit bose
01:10 01 Jun 21
Jeremy Neblett
00:00 01 Jun 21
hi none
18:36 31 May 21
On time & good customer service
Cory Jackson
15:22 31 May 21
Tracy Bradford
15:08 28 May 21
Pleasant experience.
christina gonzalez
02:36 28 May 21
Anthony Hughley
01:20 28 May 21
Replaced my differential and driveshaft
Wayne Morgan
16:14 27 May 21
Very professional 👏
martha chapman
13:27 27 May 21
Brad Schultz
11:04 27 May 21
I was given a complete and accurate assessment of my vehicle's coolant system damage in a timely manner. The work was done and checked completely before the vehicle was returned. I am very satisfied with their work and professionalism.
SC Smith
01:39 27 May 21
Chuck Murphy
23:50 26 May 21
Cristina Ortiz
18:37 25 May 21
Doug Miller
02:50 24 May 21
John Saucier
00:26 24 May 21
Dezz Hall
23:26 23 May 21
John Daleo
11:23 23 May 21
Good service at a fair price. Honest and gave me truthful information. They did not try to sell work that wasn't needed. I'll go back in the future.
Parker Hull
17:13 22 May 21
Angela Hawks
03:58 22 May 21
Excellent service and price was very fair. Finally found an auto shop that doesn't overcharge just because I'm a woman. Will be coming back for all our future auto needs!
Anjan Gunde
21:54 21 May 21
Amazing friendly people. They do just what is needed not like other shops where they try to add more unnecessary repairs and charge more. I have been going here for few years. I like it and i recomand them.
Fred Susterich
02:50 21 May 21
Checked and replaced car battery. Inspected charging system as well. Car worked fine.
Rudolf Baumbach
01:04 21 May 21
Mike Meeds
20:52 20 May 21
Craig Tumbleson
01:38 20 May 21
Christian Benavides
01:04 20 May 21
Linda Ross
22:08 19 May 21
Albis was absolutely wonderfulJust needed a small repair and although they were very busy he got me in and taken care of within minutes.Very nice place and great serviceI definitely will be back here with my car needs .
Joshua Yoe
15:26 19 May 21
Elvis made sure my car problems were fixed each time I've presented a problem. Great guy 100% approved
J H
13:01 19 May 21
arturo rojas
10:18 19 May 21
Fernando Vides
05:47 19 May 21
Great clean professional environment. Love the detail breakdown and upfront pricing provided prior to work being completed.
HOUSTON TEXAN
15:22 18 May 21
Been to this shop three times and every time they exceed my expectations.
Tammy Curtis (Mrs Tammy)
04:17 18 May 21
Love this place, been using now 2 years and they have kept my vehicles road worthy, without price gouging. Thank you for my many miles of service.
Stephen Decker
16:30 17 May 21
This is the only place I take my car to get maintenance done. The people are awesome and they really strive to take care of their customers. They always work with me to make sure I’ll have my car back as quick as possible and they’re never high pressure about doing extra stuff.
Vanessa Harrell
11:15 17 May 21
Wonderful customer service! Thanks Matt!
Frank Gracia Latorre
17:24 16 May 21
Integrity 1st in Carrollton, Tx provided better repair service on my vehicle than service I received in the past from the local 5 Star Chevrolet dealership. Albis Valverde provided professional, courteous, and quick service at reasonable prices. I recommend this place.
John Hudson
22:37 15 May 21
I cannot give this shop enough stars! I am from OKC and was in a major bind being in Dallas on a Saturday with a major brake issue. I had just had my pads replaced and the boneheads in OKC didn’t torque down the mounting caliper bolt and it found it’s way out. The caliper then interfered and galled my rim. Chris and Kevin were super helpful and quick for it being a Saturday! They helped me with the repair that was quality and cost effective so I can get back to OKC to raise hell with my local shop. Too bad Chris and Kevin don’t work in OKC! Thanks again for your help guys!
Horst Frantz
12:47 15 May 21
Had both of my vehicles inspected. The job was done while we waited. Wait time was about 30 minutes.
Duane Peoples
02:07 15 May 21
Igor Ivensky
01:15 15 May 21
Renee Dessommes
01:01 15 May 21
Deborah Pope
01:52 14 May 21
Christopher Royer
01:18 14 May 21
Reports of what needed to be fixed with pictures and videos
Jon Rush
17:37 12 May 21
I've been coming to these guys for a while now and they've always treated me right. They explain any additional stuff my car might need and detail everything on the invoice for my records.Great guys, good products, highly recommend!
Howard Eisenberg
02:57 12 May 21
Fast and convenient
Peggy Guyton
04:26 11 May 21
Very professional good customer service and concern..
Rod Porter
01:47 11 May 21
Alicia Jurek
17:45 10 May 21
Queen Sparks
16:18 10 May 21
Brad Bowles
21:55 08 May 21
Gary Armstrong
11:23 08 May 21
Jim Loeffler
04:37 08 May 21
Honest diagnosis and fair pricing. Matt is a good guy and keeps in touch while they assess your car. I was given a full run down of the many ailments on my 2005 vehicle, and the order in which I should address them. I've never had a regular garage before. I think I do now!
Pratt
03:45 08 May 21
carol edwards
13:03 07 May 21
Cory Civilla
01:24 05 May 21
Feby Mathew
19:58 04 May 21
Finding Alice
04:51 04 May 21
Claudia S
17:24 03 May 21
Lamont Herrin
12:04 03 May 21
Matt and his staff are always professional and honest. Have been going to Integrity 1st since it opened on Independence. Will continue to take my cars to Matt and company.
Tap Dancing Cowgirl
02:51 02 May 21
Amber Andregg
19:17 01 May 21
Aimee Conaway
01:01 01 May 21
Amarie Eros
02:25 29 Apr 21
I went in to get the state inspection completed since I have just relocated to TX. Al was very efficient and friendly. I will feel confident bringing my car here in the future.
Bill Robertson
02:01 28 Apr 21
Safety Inspection check. Courteous, knowledgeable, efficient and reasonably priced. Will use again and recommend. Chris is the "real deal". Represents the company well. Everyone needs more like him!
Robert Tijmes
18:51 27 Apr 21
Stellar service and a great staff.
Richard Snyder
13:44 27 Apr 21
Al was asked to check out the repairs identified be the dealerIntegrity did a thorough investigation and provided reasonable estimates for repairs which were completed in one dayI’m totally impressed with Integrity and will recommend them to others
Buddyagain
11:24 25 Apr 21
Deborah Sharkey
03:20 25 Apr 21
They fixed our truck fast and charged us fairly.
Christopher Frost
16:36 24 Apr 21
Highly recommend Integrity 1st Auto. I've taken 5 cars there over the years and always get great service and attention. They're honest, provide accurate up-front estimates, and do good work.
laura hollingsworth
01:27 24 Apr 21
Anita Isip
16:53 23 Apr 21
Laurice Marie
00:03 23 Apr 21
Needed a starter replaced and had went to Firestone a few times and had enough of them not catching things wrong with my vehicle a week before they went bad. I saw integrity across the street and towed my vehicle there. Not only did they fix my vehicle quickly they stayed passed closing time to fix it. Will definitely be taking my vehicles to this location anytime I need service.
John King
21:52 22 Apr 21
Fantastic guys to work with. Excellent communication, professional service, and great work. I go to them for all my auto work.
Ron James
14:51 22 Apr 21
excellent service as always. Identified issue, kept me updated during the repair process and resolved my issue.
Swapnav Deka
17:10 21 Apr 21
Got flagged down for a faulty brake light, gave them a call and they saw me same day immediately. They offered me some drinks while I waited inside. Promptly fixed my light and checked/pumped my tires, and then told me not to worry about the cost this time. Incredible service, will definitely spend my money here next time I have trouble with my car.
Dominic Burke
02:02 21 Apr 21
DAWIT TESFAI
02:07 20 Apr 21
William Mcclure
15:28 19 Apr 21
Great customer service experience!
Ryan Haugen
13:51 19 Apr 21
Nita Perkins
01:33 18 Apr 21
Eric Timerson
01:21 18 Apr 21
diana cox
13:59 17 Apr 21
Nasrin Sarvian
15:23 16 Apr 21
Gabrielle Nikolin
12:50 16 Apr 21
I brought my car to Integrity 1st because no one could figure out how to fix my car. After spending around $2000 at several garages and the dealer I was fortunate to land at Integrity. They have an innate curiosity about how things work or why they don’t, and they didn’t give up until they figured it out. I recommend them enthusiastically, without reservation! I don’t go anywhere else and I send all my friends there too.
Susan Cole-Smith
02:53 16 Apr 21
James Odom
01:16 16 Apr 21
Kenny Wells
01:54 15 Apr 21
Emma Andrade
01:31 15 Apr 21
Ken Long
01:13 15 Apr 21
Fair price and quick service. I needed multiple items repaired and to date have not had any issues with any of them. Their name says it all.
David Mahdizadeh
20:39 14 Apr 21
Debby Gentry
01:26 14 Apr 21
syl wilson
16:36 13 Apr 21
Clean and open space for waiting. Everyone was very friendly. They did a thorough inspection of the car and accepted AAA discount. I will be using them for all of my jeep wrangler service in the future
Jennifer DeFeo
11:14 13 Apr 21
Sam Chen
02:25 13 Apr 21
Matt Brown
01:19 13 Apr 21
These guys consistently do a stellar job. No complaints, and VERY reasonable prices.
Noe Franco
14:51 12 Apr 21
Derick Ramos
13:55 12 Apr 21
Camden Miller
22:54 10 Apr 21
Chris Roy and three other mechanics helped me out a great deal today. With very reasonable prices and great customer service I would highly recommend this integrity auto to anyone having car troubles. It is great knowing I finally found a mechanic that I can trust.
SuzaBella Q
16:58 08 Apr 21
stan lemon
11:57 08 Apr 21
Kelly Howell
01:24 08 Apr 21
Nancy Elliott
19:39 07 Apr 21
Joe Gaasbeck
12:12 06 Apr 21
Communicated timely, went out there way to ensure I was helped with a ride. Amazing service.
Steve Thompson
10:53 06 Apr 21
Jop the Gemini
01:42 06 Apr 21
Great service
Charles Maret
14:27 04 Apr 21
Five Stars sats it all
Chris Pickering
20:33 03 Apr 21
Great customer service. Loved the detailed report with pictures.
Harmani Perry
20:38 02 Apr 21
Came here so stressed about my car & let’s just say they all took care of my car with honesty & PASSION! I won’t be going anywhere else to get my car serviced. They have a new loyal customer that will definitely be bringing more loyal customers to them! Left so happy & felt so taken care of... Chris & Kevin brought us so much joy just by being honest & taking care of my car. Thank you guys so much!
Carrie Tuttle
15:24 02 Apr 21
I received my State Inspection and I look forward to doing business with Integrity in the future!
Jason Cox
15:21 02 Apr 21
Mike S.
03:30 02 Apr 21
Gena Slobodkin
06:10 01 Apr 21
Brandon Cook
01:37 31 Mar 21
They were fair on their pricing, didn't try to upsell me b.s. I didn't need, and actually seem to care about their customer's vehicles. They'll be my mechanics while I'm out here.
Jennifer Kelley
13:37 28 Mar 21
This is my third visit in recent history and I have been so impressed with the friendliness and professionalism of the staff. I would not hesitate to recommend them for all your auto maintenance needs. I also wanted to mention that the waiting area is clean and comfy if you want to wait while they work.
nijanthan prem kumar
14:31 27 Mar 21
Jefe Hughes
00:43 27 Mar 21
Buddy Parker
20:26 26 Mar 21
Bryant Brooks
03:40 26 Mar 21
Aaron Smith
03:23 26 Mar 21
John Crouse
02:47 26 Mar 21
Geethanjali Ravi
01:52 26 Mar 21
Great service consistently!
Peter Siba
23:51 25 Mar 21
I’m very pleased with paint job they have done on my car’s hood I wanted to repaint. Color match perfectly and shine is as the same as original . Very nice job indeed. would definitely recommend this place. People are nice and professional. Convinient Plano location on W Plano Pkwy
Bill Green
14:36 25 Mar 21
Great value, quick, and done right.
Lisa
13:23 25 Mar 21
Since moving to the area I have always taken my vehicle to Integrity 1st for oil changes, state inspections etc. The service is quick and very professional. They have great customer service, and the interior is so comfortable to wait in! I always recommend this place to my family and friends.
NavyVet93
09:32 25 Mar 21
Louise M
04:21 25 Mar 21
I came here for a state inspection and everything about my experience here was fantastic! Very efficient and friendly! I was able to make an appointment online, immediately greeted at the counter when I arrived and my inspection was done promptly. Their waiting area is super welcoming and clean. Thank you for such a pleasant experience, I will definitely be back for other services here.
grace yang
03:50 25 Mar 21
Their price is reasonable and their service is good.
Tracie Brockmann
01:09 25 Mar 21
Amy K
03:32 24 Mar 21
Al Zaidi was very friendly and professional throughout. When their maintenance guy found additional issue, he didn’t insist for me to have that done. If he had been pushy about it, that’ll be the last time they’ll see me.Also whenever other employees came out to the front office, they were very friendly. I will definitely go back to them in the future.
Kristy Burrell
01:25 24 Mar 21
The guys here are always nice and get me in and out !
Christian Issac
22:50 23 Mar 21
Wonderful customer service they always do a outstanding job with my vehicle. Matt has helped with so much and helped me keep my vehicle up and running. Come here for all car needs!!
Nancy Elliott
17:19 23 Mar 21
DJKevyKev 504
02:49 23 Mar 21
Annual Inspection. The service was fast and it was a pleasant experience
Raghavendra Patil
00:52 23 Mar 21
Very good and Cost effective service with very friendly team. I serviced my camry se car here. Got the issue fixed with Steering wheel noise with very reasonable price than other stores nearby. I almost roamed verified my issue with 3-4 stores but these guys got me very good price and service and also free oil change. :-)
Seth W
00:38 23 Mar 21
aprilynn belous
03:48 22 Mar 21
Matt was very professional and flexible with scheduling. My services were completed within 30 mins and he kept me updated on the process. He was straight forward and did not try to hound me or sale me anything extra. I will definitely be coming back for all my vehicle's maintenance.
David Evans
03:09 21 Mar 21
Jacobus Favier
03:34 20 Mar 21
Brought my car in for a repair and it was done the same day!
Felicia Washington
01:32 20 Mar 21
This is the second MAJOR repair that I've had done at Integrity 1st. They do GREAT work at an affordable price. They have earned my repeat business.
The VALLEY Experience
17:41 19 Mar 21
Fast and easy! Got a car inspection and they had me out within 5 minutes. Speedy service and loved speaking to Robert, who was VERY professional and easy to speak with. I definitely recommend.
Kamyar Kheshtenejad
14:23 19 Mar 21
Tay R
01:19 19 Mar 21
Oscar Ivan Vallejo Prieto
03:33 18 Mar 21
Rick Power
01:41 18 Mar 21
Had inspection done and it was the fastest in 25 plus years EVER for me!!Will do All my auto business here at Integrity.RickPlano
Deka Hendricks
00:03 18 Mar 21
Amazing staff and manager!! Alternator was going out, they stayed late and went above & beyond to get my vehicle running safely. 10/10 recommend for all your vehicle needs!!
vishal sanghavi
03:52 17 Mar 21
Abdul Rafay
19:13 16 Mar 21
Great customer service
H David Walker
17:01 16 Mar 21
Thanks for the great quality yet affordable service that was provided! I wasn't sold something that I didn't need and was able to get some items repaired that I thought would need to be replaced. Everything was done in a timely fashion and I especially appreciate the text messages displaying the pictures/explanations of any issues found. I highly recommend this location to anyone needing their vehicle serviced. Thank you to Chris and the Team for a great experience!
Bitthal Khaitan
15:33 16 Mar 21
I am not being paid or being given any freebies for writing this. They genuinely deserve a 5 star because they are good at everything . End to end. Try it once & for sure you won’t go anywhere else.
Marta Danylyk
21:02 15 Mar 21
I was very pleased with the service here. Matt was awesome and honest and got me taken care of for minimal cost when my dealership quoted me an astronomical amount. Excited to come back for brakes and refer others!
Susan Hoot
03:24 15 Mar 21
2018Ilowifolloweprevious station that was very close to me. Al and Roy are the most honest mechanics I have ever dealt with. I got there at 4:30. They closed at 4pm but they took me anyway. We are all on first name basis. They remember me by name. Always pleased with their work. They dont try and sell you something you dont need. I will never use anyone else. Most of the people followed Roy and now dealing with him and Al is wonderful. I have referred them to several friends who also agree they are the BEST! Tare e tremely pleasant and the operation is always cle0an. They deserve huge raises. Do not ever treat them bad or a lot of people will be really mad at you.
Chris Schnick
01:30 15 Mar 21
I am fortunate that I am a car person. But there are things I can't do myself. The team at 1st Integrity have always been straight with. I have confidence that they can be trusted and refer all my non-car people friends there if they are needing car services.
Diane Bardwell
04:26 14 Mar 21
Devante Washington
02:01 13 Mar 21
Wonderful job. Will do what they can for you
Laurel Winship
14:43 11 Mar 21
Matt and the team diagnosed my problem quickly and gave me a fair price for the repairs. This is our second time using Integrity 1st Automotive and we were happy both times!
Ashlee Blakley
14:31 11 Mar 21
Jodie Carlson
13:53 11 Mar 21
I know my truck is always in good hands with Matt and his entire team. They have my complete trust that the work needed is 100% needed and fairly priced. It’s easy for a company to put a word like Integrity in a company name, but Integrity 1st is the real deal when it comes to honesty and ethics in business.
Abby
13:42 11 Mar 21
Adam Walker (Adam)
19:02 10 Mar 21
Mr. Matt was honest from the beginning when he said that my oil change would take about an hour due to the volume of business the store was handling that day. I was happy about how he continued to give me updates on my vehicle. I had recently purchased a used vehicle and was concerned about the "check engine" light that had began to turn on. I addressed this concern to the service advisor and he told me he would go ahead and have his mechanics look into the issue. When it seemed that there was nothing serious to worry about, which was just a fluke that needed to be reset. Mr Matt chose to be honest with me and didn't try to sell me anything unnecessary like most other service advisors tend to do in this industry. They really put the "integrity" in Integrity 1st!
samantha carrasco
05:39 10 Mar 21
Linda Mahony
03:02 10 Mar 21