HONEST AUTO REPAIR AT A PRICE THAT'S FAIR
IN PLANO, WYLIE, & CARROLLTON
Integrity is doing the right thing, even when no one is watching. Whether you’re looking for an oil change, need an expert to diagnose that check engine light, or require comprehensive engine repairs – our team will be there. We’ve become one of the highest rated and fastest growing automotive repair shops in the DFW Metroplex by refusing to compromise and dedicating ourselves to our craft and our core values since day one.
Google Rating
Based on 981 reviews
Facebook Rating
Based on 68 reviews
STOP OVERPAYING
We provide honest repair at a price that’s fair. Our goal is to build relationships, not transactions. We educate you on exactly what’s going on with your vehicle and ultimately, you make the decision.
AAA APPROVED AUTO REPAIR
Our commitment to quality is backed by the American Automobile Association, awarded to less than 2% of all auto repair shops. Also, if you’re a AAA member, you receive exclusive discounts all year round!
ALL MAKES & MODELS
Our state-of-the-art facilities are equipped with all dealership level diagnostic and service equipment to handle all vehicle makes and models; American, European, Japanese and more!
FREE CONCIERGE SERVICE
We go above and beyond when it comes to client experience. We will pick-up and drop-off your vehicle, provide free coffee, beverages, snacks and WiFi at all locations including children’s play areas and family friendly facilities.
ASE-CERTIFIED TECHNICIANS
As a genuine dealership-alternative, we ensure your vehicle is handled by ASE-Certified technicians who have the skill, experience, and accreditation to take care of your vehicle, regardless of make or model, with precision.
DON'T JUST TAKE OUR WORD FOR IT
WE COME, HIGHLY RECOMMENDED
When you love what you do, it shows. We work to identify the needs of your vehicle, and then we spend quality time to provide you with the knowledge and understanding to make informed decisions. In doing so, we have developed lasting relationships bound by trust, honesty, and transparency. Integrity is doing the right thing, even when no one is watching.
Service is good and fast, waiting area is comfortable, prices are good. This is my new favorite car service.
Crystal Curry
03:26 11 Sep 20
inspection done quick and they did excellent work! I highly recommend this garage!
Janos Kralik
15:16 10 Sep 20
Car was dragging something went to get it checked out and they replaced the clip no charge. Was in and out less than 15... minutes!! Great customer service!!read more
Kay Brown
14:55 10 Sep 20
Friendly and easy to work with. They also follow up to make sure everything is ok.
Cesar Canales
14:28 08 Sep 20
Made an appointment for an oil change and past due state inspection. Prompt service. Service advisor was masked... properly and the whole experience was clean, safe and professional! Thank you!read more
Billy Tseng
19:33 03 Sep 20
I have used Integrity 1st for a few services and found them to very professional and straight forward. I would... recommend them if your looking for honest work.read more
Todd Forden
17:39 03 Sep 20
After arriving in Texas last year, we took our vehicles here for inspection. We also had an oil change on one of the... vehicles. Professional, courteous staff. Clean facilities. Unlike other places, they didn’t try to get me to purchase “unnecessary repairs”. Highly recommended!read more
Daniel Bowman
12:42 01 Sep 20
Great service but most importantly that they were punctual, they finished everything when they said they would.
Debra Hunter
20:17 29 Aug 20
I was actually going to an appointment next to this service center when I checked my tire because my vehicle was... pulling to the right and shaking to see I was missing all kinds of tread and actually had a huge air bubble about to burst my tire. I initially tried to change the tire myself with my spare only to find out that one of my lug nuts was completely stripped. Matt and his team were able to get the tire off and he showed me just how bad the damage actually was. Can you even let me know if I didn't have a spare he wouldn't let me drive that car because it was a danger to myself and to everyone else on the roadways. They wound up getting it taken care of and I was able to be on my way. If anyone is looking for a quality service center that will be upfront and not try to give you a fly by night service this is definitely the place!!! Thank you Integrity First Automotive in Plano on Independence Parkway😊read more
Mariner Carriker
22:40 28 Aug 20
Awesome place with super service as well as complimentary drinks and snacks while you wait
Chris Carden
19:16 21 Aug 20
This place was amazing and very down to earth not only did they fix my car but they also worked with me on the payment... because no one has a large amount of money sitting around I had a lot of front end damage and they replaced everything and now my car runs like new again thank you guys very much for everything I definitely felt the care from your establishment Matt was awesome wish I could give more than five stars if you have a car that has problems this is your one stop shopread more
Craft Catchings
16:41 19 Aug 20
Friendly conversation and quality work. I was pleased with my experience at Integrity 1st and I look forward to coming... back for future needs. Thank you all😊read more
patricia anyango
19:35 18 Aug 20
Great place to get work done; use them on three of my vehicles
David Landis
19:30 18 Aug 20
I've been coming to Integrity for a few years now and they haven't let me down. They do a good job explaining the... repairs or maintenance you need, and why you need it, and the price has always been fair for quality work. Matt always helps me out, and the Doug and the other techs are friendly too, and get the work done quick.read more
Michael Hodge
16:47 16 Aug 20
I have been visiting this new store lately and I have been to Plano location. They will exactly do what the car needs... and they won’t sell what is not needed. Always make sure you leave the store with a smile. 🙂read more
vinay ayinapurapu
16:47 15 Aug 20
This place was great. All my questions were answered about my car. The prices are fair and the staff is great.... Definitely recommend coming here.read more
Wicked Devil Driver
08:23 13 Aug 20
Very quickly inspected my truck. They seem quite trustworthy.
Willie Peloquin
21:12 12 Aug 20
Matt and his team are friendly, and excellent on doing a great job on my car, even though i live 30 minutes away, will... always take my car to his shop. Would have given more than 5 stars, because they deserve 10 stars.read more
Michael Lucas
12:41 12 Aug 20
Matt Is the manager and was very informative and honest with everything and any questions I had. I Highly recommend... them.read more
Mark B
22:31 07 Aug 20
Really appreciate how these guys do business. Super professional and very clean location. First class service that you... would expect from a high end car dealership. Their prices are very competitive if not below market. Super fast at getting the job done and willing to take care of your care if your not able to pick it up for a little while. Dropped my car of before my Alaska trip and it was done before I got on the plane to leave. So they kept my car in the garage while I was away until I could pick it up. Al is the man and treats you like family. Very genuine guy.read more
Skyler Dyer
20:03 07 Aug 20
WE COME,
HIGHLY RECOMMENDED
Service is good and fast, waiting area is comfortable, prices are good. This is my new favorite car service.
Crystal Curry
03:26 11 Sep 20
inspection done quick and they did excellent work! I highly recommend this garage!
Janos Kralik
15:16 10 Sep 20
Car was dragging something went to get it checked out and they replaced the clip no charge. Was in and out less than 15... minutes!! Great customer service!!read more
Kay Brown
14:55 10 Sep 20
Friendly and easy to work with. They also follow up to make sure everything is ok.
Cesar Canales
14:28 08 Sep 20
Made an appointment for an oil change and past due state inspection. Prompt service. Service advisor was masked... properly and the whole experience was clean, safe and professional! Thank you!read more
Billy Tseng
19:33 03 Sep 20
I have used Integrity 1st for a few services and found them to very professional and straight forward. I would... recommend them if your looking for honest work.read more
Todd Forden
17:39 03 Sep 20
After arriving in Texas last year, we took our vehicles here for inspection. We also had an oil change on one of the... vehicles. Professional, courteous staff. Clean facilities. Unlike other places, they didn’t try to get me to purchase “unnecessary repairs”. Highly recommended!read more
Daniel Bowman
12:42 01 Sep 20
Great service but most importantly that they were punctual, they finished everything when they said they would.
Debra Hunter
20:17 29 Aug 20
I was actually going to an appointment next to this service center when I checked my tire because my vehicle was... pulling to the right and shaking to see I was missing all kinds of tread and actually had a huge air bubble about to burst my tire. I initially tried to change the tire myself with my spare only to find out that one of my lug nuts was completely stripped. Matt and his team were able to get the tire off and he showed me just how bad the damage actually was. Can you even let me know if I didn't have a spare he wouldn't let me drive that car because it was a danger to myself and to everyone else on the roadways. They wound up getting it taken care of and I was able to be on my way. If anyone is looking for a quality service center that will be upfront and not try to give you a fly by night service this is definitely the place!!! Thank you Integrity First Automotive in Plano on Independence Parkway😊read more
Mariner Carriker
22:40 28 Aug 20
Awesome place with super service as well as complimentary drinks and snacks while you wait
Chris Carden
19:16 21 Aug 20
This place was amazing and very down to earth not only did they fix my car but they also worked with me on the payment... because no one has a large amount of money sitting around I had a lot of front end damage and they replaced everything and now my car runs like new again thank you guys very much for everything I definitely felt the care from your establishment Matt was awesome wish I could give more than five stars if you have a car that has problems this is your one stop shopread more
Craft Catchings
16:41 19 Aug 20
Friendly conversation and quality work. I was pleased with my experience at Integrity 1st and I look forward to coming... back for future needs. Thank you all😊read more
patricia anyango
19:35 18 Aug 20
Great place to get work done; use them on three of my vehicles
David Landis
19:30 18 Aug 20
I've been coming to Integrity for a few years now and they haven't let me down. They do a good job explaining the... repairs or maintenance you need, and why you need it, and the price has always been fair for quality work. Matt always helps me out, and the Doug and the other techs are friendly too, and get the work done quick.read more
Michael Hodge
16:47 16 Aug 20
I have been visiting this new store lately and I have been to Plano location. They will exactly do what the car needs... and they won’t sell what is not needed. Always make sure you leave the store with a smile. 🙂read more
vinay ayinapurapu
16:47 15 Aug 20
This place was great. All my questions were answered about my car. The prices are fair and the staff is great.... Definitely recommend coming here.read more
Wicked Devil Driver
08:23 13 Aug 20
Very quickly inspected my truck. They seem quite trustworthy.
Willie Peloquin
21:12 12 Aug 20
Matt and his team are friendly, and excellent on doing a great job on my car, even though i live 30 minutes away, will... always take my car to his shop. Would have given more than 5 stars, because they deserve 10 stars.read more
Michael Lucas
12:41 12 Aug 20
Matt Is the manager and was very informative and honest with everything and any questions I had. I Highly recommend... them.read more
Mark B
22:31 07 Aug 20
Really appreciate how these guys do business. Super professional and very clean location. First class service that you... would expect from a high end car dealership. Their prices are very competitive if not below market. Super fast at getting the job done and willing to take care of your care if your not able to pick it up for a little while. Dropped my car of before my Alaska trip and it was done before I got on the plane to leave. So they kept my car in the garage while I was away until I could pick it up. Al is the man and treats you like family. Very genuine guy.read more
Skyler Dyer
20:03 07 Aug 20
OIL CHANGES & STATE INSPECTIONS
Our team will take care of your Texas vehicle state inspections and oil and filter changes and have you in-and-out within the hour!
TIRES & WHEEL ALIGNMENTS
We provide laser-precise wheel alignments, tire rotations, and tire balancing. These services will extend the lifespan of your tires, decrease your gas mileage, improve handling!
VEHICLE A/C, BATTERY, AND ELECTRICAL
We’ll make sure you can take the Texan heat, clean or replace your batteries and bulbs, handle wiring and alternator repair – our ASE-certified experts got you covered!
BRAKES & ROTORS
We are there to inspect, repair, or replace your rotors, pads, and calipers. We work with disc and drum models, provide brake fluid flushes, and can resurface your drums and rotors.
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