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WE STAND BY OUR WORK

We are committed to delivering automotive service that goes above and beyond industry expectations. We provide a 3-year / 36,000 mile limited nationwide warranty on parts and labor. Protecting you against parts defects and improper installation.

Eligible as of September 2020

 
 

WE STAND BY OUR WORK

We are committed to delivering automotive service that goes above and beyond industry expectations. We provide a 3-year / 36,000 mile limited nationwide warranty on parts and labor. Protecting you against parts defects and improper installation.

Eligible as of September 2020

 

A WORRY-FREE WARRANTY

We want you to trust that when we repair your vehicle, we do so thoroughly and accurately the first time around. However, we know that life isn’t always perfect and things don’t always go as planned - which is why we provide the highest level of protection available in the industry. Our warranty is designed to protect you and your family and is valid up to 3 years or 36,000 miles on select services.

NATIONWIDE COVERAGE

Our warranty is valid at all participating TechNet automotive warranty locations across the country. For instance, if you get your vehicle repaired at Integrity 1st Automotive in Plano - and the newly installed part fails while you’re on a road-trip through Florida with the family, we've got you covered.

ELIGIBLE REPAIRS & SERVICES

You're protected on new components and their installation against defects in manufacturer, workmanship, and materials for 3 years/36,000 miles. Normal operational wear, excessive or abusive use, performance modifications, a change in vehicle ownership and commercial use are NOT covered under this Warranty.

ELIGIBLE REPAIRS & SERVICES

You're protected on new components and their installation against defects in manufacturer, workmanship, and materials for 3 years/36,000 miles. Normal operational wear, excessive or abusive use, performance modifications, a change in vehicle ownership and commercial use are NOT covered under this Warranty.

✅   AIR CONDITIONING, HEATING, AND CLIMATE CONTROL SYSTEMS
✅   BRAKE SYSTEMS EXCLUDING DISC BRAKE PADS
✅   ELECTRICAL SYSTEMS
✅   EMISSION CONTROL SYSTEMS
✅   ENGINE COOLING SYSTEMS
✅   STARTING AND CHARGING SYSTEMS
✅   STEERING/SUSPENSION SYSTEMS
✅   ELECTRONIC ENGINE MANAGEMENT SYSTEMS
✅   WHEEL BEARINGS, C.V. JOINTS, AND HALF SHAFTS
✅   HYBRID DRIVE BATTERY REPLACEMENTS
✅   ENGINE PERFORMANCE OR DRIVEABILITY SERVICES AND REPAIRS
✅   FUEL, IGNITION, AND EXHAUST SYSTEMS
✅   ONBOARD COMPUTER SYSTEMS
✅   OTHER MINOR REPAIRS

HOW TO FILE YOUR WARRANTY CLAIM

You must have and physical or digital a copy of the original repair invoice.

IF YOU ARE WITHIN 25 MILES

If you are within 25 miles of your original Integrity 1st Automotive location, we recommend that you return your vehicle to that location and present your copy of the invoice. Simply contact your original Integrity 1st Automotive shop, and one of our team members will walk you through your warranty coverage and help you schedule a service appointment.

IF YOU ARE MORE THAN 25 MILES AWAY

If you cannot reasonably get to the original repair location, please call the original repair location to alert them of the issue, prior to calling the Warranty Administrator or having repairs performed at another facility. Our team members will assist you with the warranty process.

If you are in need of warranty assistance outside of our normal hours of operation, please call the Warranty Administrator at 1-866-588-0728 prior to any Warranty work being performed. This toll free number can be reached from 8a-8p EST M-F, and from 8a-5:30p EST on Saturday, excluding US holidays.

The Warranty Administrator will direct you to the nearest participating location for Warranty work. If there are no participating locations in your area, you may take your vehicle to a non-participating service location. If the non-participating location will not accept payment from the Warranty Administrator, pay for the Warranty service and submit your original repair invoice and subsequent Warranty repair invoice to the Warranty Administrator for reimbursement.

HOW TO FILE YOUR WARRANTY CLAIM

You must have and physical or digital a copy of the original repair invoice.

IF YOU ARE WITHIN 25 MILES

If you are within 25 miles of your original Integrity 1st Automotive location, we recommend that you return your vehicle to that location and present your copy of the invoice. Simply contact your original Integrity 1st Automotive shop, and one of our team members will walk you through your warranty coverage and help you schedule a service appointment.

IF YOU ARE MORE THAN 25 MILES AWAY

If you cannot reasonably get to the original repair location, please call the original repair location to alert them of the issue, prior to calling the Warranty Administrator or having repairs performed at another facility. Our team members will assist you with the warranty process.

If you are in need of warranty assistance outside of our normal hours of operation, please call the Warranty Administrator at 1-866-588-0728 prior to any Warranty work being performed. This toll free number can be reached from 8a-8p EST M-F, and from 8a-5:30p EST on Saturday, excluding US holidays.

The Warranty Administrator will direct you to the nearest participating location for Warranty work. If there are no participating locations in your area, you may take your vehicle to a non-participating service location. If the non-participating location will not accept payment from the Warranty Administrator, pay for the Warranty service and submit your original repair invoice and subsequent Warranty repair invoice to the Warranty Administrator for reimbursement.

LIMITATIONS AND EXCLUSIONS

Any limitations and exclusions detailed in your specific repair invoice are in addition to the following and take precedence over the general Terms, Limitations, and Exclusions.

❌   ANY INTERNAL REPAIR OR COMPONENT REPLACEMENT REQUIRING THE REMOVAL OF AN AUTOMATIC OR MANUAL TRANSMISSION OR TRANSAXLE FROM THE VEHICLE OR DISASSEMBLY OF THE SAME.
❌   ANY INTERNAL REPAIRS OR REPLACEMENT OF INTERNAL COMPONENTS, OR REPLACEMENT OF ENGINE ASSEMBLY.
❌   CLUTCH COMPONENT OR ASSEMBLY REPAIR OR REPLACEMENT.
❌   COMMERCIAL VEHICLES

❌   ANY INTERNAL REPAIR OR COMPONENT REPLACEMENT REQUIRING THE REMOVAL OF AN AUTOMATIC OR MANUAL TRANSMISSION OR TRANSAXLE FROM THE VEHICLE OR DISASSEMBLY OF THE SAME.
❌   ANY INTERNAL REPAIRS OR REPLACEMENT OF INTERNAL COMPONENTS, OR REPLACEMENT OF ENGINE ASSEMBLY.
❌   CLUTCH COMPONENT OR ASSEMBLY REPAIR OR REPLACEMENT.
❌   COMMERCIAL VEHICLES

The following kinds of vehicles are subject to a Warranty period limited to and not to extend the written warranty provided by the manufacturer of any such installed part. Labor reimbursement is not eligible.

⚠️   MOTOR HOMES, INCLUDING VAN-CONVERSION CHASSIS.
⚠️   AMBULANCES, INCLUDING BOTH EMERGENCY RESPONSE AND NON-EMERGENCY PATIENT TRANSPORTATION
⚠️   TRANSIT/SCHOOL BUS
⚠️   TOW TRUCK, INCLUDING BOTH LICENSED AND PRIVATE USE
⚠️   AUTOMOTIVE OFF-HIGHWAY USE, INCLUDING REGISTERED AND NON-REGISTERED AUTOMOTIVE CHASSIS VEHICLES THAT ARE NOT SUBJECT TO HIGHWAY-USE TAX
⚠️   PACKAGE DELIVERY, INCLUDING US POSTAL SERVICE VEHICLES (LLV-FFV) AND RURAL ROUTE VEHICLES
⚠️   POLICE CAR/TRUCK/VAN, INCLUDING PURSUIT, CRUISER, AND PRISONER TRANSPORTATION
⚠️   TAXI/LIMOUSINE
⚠️   ANY VEHICLE OVER A ONE (1) TON CAPACITY
⚠️   SNOW REMOVAL, INCLUDING PRIVATE, COMMERCIAL, AND MUNICIPAL. SNOW REMOVAL IS DEFINED AS ANY VEHICLE EQUIPPED WITH SNOW BLADE ATTACHMENTS OR MOUNTING HARDWARE

The following parts are subject to limitations either reducing time and mileage parameters of the Warranty or voiding all stated and implied warranties for approved parts. Labor reimbursement is not eligible.

⚠️   JUNKYARD/SALVAGE YARD OR USED PART, DEFINED AS ANY PART THAT HAS BEEN INSTALLED AND UTILIZED BY ANY OTHER VEHICLE, LICENSED OR NOT
⚠️   SUBLET OR REBUILT PARTS, DEFINED AS ANY PARTS DISASSEMBLED OR REASSEMBLED WITH THE INTENT TO REPAIR OR REFURBISH, OR ANY PARTS PRODUCED BY A COMMERCIALLY NON-RECOGNIZED INDUSTRY “REMANUFACTURER.”
⚠️   REMANUFACTURED ENGINES, TRANSMISSIONS, DIFFERENTIALS, AND TRANSFER CASES ARE WARRANTIED ONLY BY THE REMANUFACTURER. ALL WARRANTY CONDITIONS AND COVERAGES ARE LIMITED TO THOSE SPECIFIED BY THE REMANUFACTURER AND ARE NOT INCLUDED IN THE INTEGRITY 1ST AUTOMOTIVE WARRANTY
⚠️   TIRES ARE WARRANTIED ONLY BY THE MANUFACTURER. ALL WARRANTY CONDITIONS AND COVERAGES ARE LIMITED TO THOSE SPECIFIED BY THE MANUFACTURER
⚠️   BATTERIES ARE WARRANTIED ONLY BY THE MANUFACTURER. ALL WARRANTY CONDITIONS AND COVERAGES ARE LIMITED TO THOSE SPECIFIED BY THE MANUFACTURER
⚠️   WIPER BLADES 12 MONTHS FROM PURCHASE DATE
⚠️   DISC BRAKE PADS OR SHOES 2 YEARS 24,000 MILE WARRANTY

Customer-supplied parts are void of all written, promised, and implied warranties, including but not limited to the Warranty. Labor reimbursement resulting from the failure of any such part, and any damage related to or caused by the installed customer-supplied part, is not eligible for Warranty coverage. All customer-supplied parts may be installed on “as-is” basis, subject to a higher published installation labor rate, and/or at the discretion of the individual Integrity 1st Automotive location.

LIMITATIONS AND EXCLUSIONS

Any limitations and exclusions detailed in your specific repair invoice are in addition to the following and take precedence over the general Terms, Limitations, and Exclusions.

❌   ANY INTERNAL REPAIR OR COMPONENT REPLACEMENT REQUIRING THE REMOVAL OF AN AUTOMATIC OR MANUAL TRANSMISSION OR TRANSAXLE FROM THE VEHICLE OR DISASSEMBLY OF THE SAME.
❌   ANY INTERNAL REPAIRS OR REPLACEMENT OF INTERNAL COMPONENTS, OR REPLACEMENT OF ENGINE ASSEMBLY.
❌   CLUTCH COMPONENT OR ASSEMBLY REPAIR OR REPLACEMENT.
❌   COMMERCIAL VEHICLES
❌   ANY INTERNAL REPAIR OR COMPONENT REPLACEMENT REQUIRING THE REMOVAL OF AN AUTOMATIC OR MANUAL TRANSMISSION OR TRANSAXLE FROM THE VEHICLE OR DISASSEMBLY OF THE SAME.
❌   ANY INTERNAL REPAIRS OR REPLACEMENT OF INTERNAL COMPONENTS, OR REPLACEMENT OF ENGINE ASSEMBLY.
❌   CLUTCH COMPONENT OR ASSEMBLY REPAIR OR REPLACEMENT.
❌   COMMERCIAL VEHICLES

The following kinds of vehicles are subject to a Warranty period limited to and not to extend the written warranty provided by the manufacturer of any such installed part. Labor reimbursement is not eligible.

⚠️   MOTOR HOMES, INCLUDING VAN-CONVERSION CHASSIS.
⚠️   AMBULANCES, INCLUDING BOTH EMERGENCY RESPONSE AND NON-EMERGENCY PATIENT TRANSPORTATION
⚠️   TRANSIT/SCHOOL BUS
⚠️   TOW TRUCK, INCLUDING BOTH LICENSED AND PRIVATE USE
⚠️   AUTOMOTIVE OFF-HIGHWAY USE, INCLUDING REGISTERED AND NON-REGISTERED AUTOMOTIVE CHASSIS VEHICLES THAT ARE NOT SUBJECT TO HIGHWAY-USE TAX
⚠️   PACKAGE DELIVERY, INCLUDING US POSTAL SERVICE VEHICLES (LLV-FFV) AND RURAL ROUTE VEHICLES
⚠️   POLICE CAR/TRUCK/VAN, INCLUDING PURSUIT, CRUISER, AND PRISONER TRANSPORTATION
⚠️   TAXI/LIMOUSINE
⚠️   ANY VEHICLE OVER A ONE (1) TON CAPACITY
⚠️   SNOW REMOVAL, INCLUDING PRIVATE, COMMERCIAL, AND MUNICIPAL. SNOW REMOVAL IS DEFINED AS ANY VEHICLE EQUIPPED WITH SNOW BLADE ATTACHMENTS OR MOUNTING HARDWARE

The following parts are subject to limitations either reducing time and mileage parameters of the Warranty or voiding all stated and implied warranties for approved parts. Labor reimbursement is not eligible.

⚠️   JUNKYARD/SALVAGE YARD OR USED PART, DEFINED AS ANY PART THAT HAS BEEN INSTALLED AND UTILIZED BY ANY OTHER VEHICLE, LICENSED OR NOT
⚠️   SUBLET OR REBUILT PARTS, DEFINED AS ANY PARTS DISASSEMBLED OR REASSEMBLED WITH THE INTENT TO REPAIR OR REFURBISH, OR ANY PARTS PRODUCED BY A COMMERCIALLY NON-RECOGNIZED INDUSTRY “REMANUFACTURER.”
⚠️   REMANUFACTURED ENGINES, TRANSMISSIONS, DIFFERENTIALS, AND TRANSFER CASES ARE WARRANTIED ONLY BY THE REMANUFACTURER. ALL WARRANTY CONDITIONS AND COVERAGES ARE LIMITED TO THOSE SPECIFIED BY THE REMANUFACTURER AND ARE NOT INCLUDED IN THE INTEGRITY 1ST AUTOMOTIVE WARRANTY
⚠️   TIRES ARE WARRANTIED ONLY BY THE MANUFACTURER. ALL WARRANTY CONDITIONS AND COVERAGES ARE LIMITED TO THOSE SPECIFIED BY THE MANUFACTURER
⚠️   BATTERIES ARE WARRANTIED ONLY BY THE MANUFACTURER. ALL WARRANTY CONDITIONS AND COVERAGES ARE LIMITED TO THOSE SPECIFIED BY THE MANUFACTURER
⚠️   WIPER BLADES 12 MONTHS FROM PURCHASE DATE
⚠️   DISC BRAKE PADS OR SHOES 2 YEARS 24,000 MILE WARRANTY

Customer-supplied parts are void of all written, promised, and implied warranties, including but not limited to the Warranty. Labor reimbursement resulting from the failure of any such part, and any damage related to or caused by the installed customer-supplied part, is not eligible for Warranty coverage. All customer-supplied parts may be installed on “as-is” basis, subject to a higher published installation labor rate, and/or at the discretion of the individual Integrity 1st Automotive location.

DON'T JUST TAKE OUR WORD FOR IT

WE COME, HIGHLY RECOMMENDED
Blown away by the generous, non-rushed, personal support, kindness, and impressive knowledge. Matt, went above and... beyond in everything, bending over backwards to answer every question, making sure I got the best service in town. I walked away completely satisfied with every detail. Matt also took quality time in going over recommendations and pricing. I was beyond grateful for being lucky enough to work with someone so patient and kind. Very pleased with the overall customer experience and service. Would 100% recommend Integrity 1st Automotive Plano!! When you get there ask for Matt!read more
Meagan Starnes
Meagan Starnes
00:11 14 Oct 20
Quick service at a good price! Really appreciated the thank you card left for me!
Joanne Kozlowski
Joanne Kozlowski
15:02 12 Oct 20
Great place and reasonable prices. Will definitely be coming back.
James Byrd
James Byrd
03:29 11 Oct 20
I need to change my passenger side mirror, I drove to the store with my part and asked them change the mirror for me,... after 10 minutes, they gave me the key and told me it was done, I asked for labor fee, they told me it was free, it is really a surprise for me, because before I drove to this store, the other store quoted me the labor for 150 dollars. they are so kind ! I think I will come to this store for maintenance if I am in Dallas area in the future.read more
sean lee
sean lee
02:45 11 Oct 20
Matt at Integrity 1st is top notch. Answered my questions and got my truck back to me same day. Do yourself a favor... and take your vehicle to this team. You won’t regret it!read more
Michael Rodriguez
Michael Rodriguez
00:46 11 Oct 20
This is one of the best car work shop I have ever visited. I went there for some small tyre work, their service was... quick and exceptional. The guy at front desk is coolest and he takes care of the vehicle look into all the related problems and report back the status. The only regret of my visit is that I forgot to take his name to mention it in the review.read more
Krishna Mohan
Krishna Mohan
00:12 11 Oct 20
This place is great! Professional & quick, do a great job!
Kim Nelson
Kim Nelson
17:43 09 Oct 20
After arriving in Texas last year, we took our vehicles here for inspection. We also had an oil change on one of the... vehicles. Professional, courteous staff. Clean facilities.read more
Renee Mercado
Renee Mercado
03:49 09 Oct 20
Sam at the Coit and Legacy location was great to deal with. He explained things clearly and was very transparent and... honest. This place is really changing the way people think about car repairs. Thank you go doing a good job.read more
M Cheb
M Cheb
15:26 06 Oct 20
Ребята очень приветливые. Сервис на высоте. Это одно из немногих автомастерских( которые я встречал) где не вредный... дядька которого невозможно что то спросить , а он только отбрекивается , а нормальные дружелюбные сотрудники, которые понимают, что вы именно те кто приносит им деньги и к нам нужно относится с уважением. Удачи вам ребята.read more
Ramil Zhantuev
Ramil Zhantuev
16:38 05 Oct 20
This is one amazing place where service and customer service is top-notch. The waiting is outstanding and clean.
Bonnie Miller
Bonnie Miller
12:22 02 Oct 20
Robert was very informative of the travel inspection they performed on my car and gave me a print out of recommended ... maintenance due and cost. The staff was fast, efficient and sanitized our vehicle, highly recommend this location.read more
Marshall Young
Marshall Young
18:26 01 Oct 20
Exceptional service! They go above & beyond & are over the top helpful!! I recently purchased a car and took to them... for inspection. But a month later I received my car license plates and was unable to put the rear one on. I went by and asked if they could help. He was extremely helpful and said no problem. But the plates proved to be very difficult! Even after a solid 30 minutes working to get the license plate in, they did not charge me. I will continue to take my car to them in the future. Thanks for the help!! 🤗read more
celina lloyd
celina lloyd
20:50 28 Sep 20
I had a screw stuck in my tire and they repaired quickly while I waited and did not charge me. Shout out to Matt who... understands customer service. I won't be going anymore to the big name national tire store.read more
Tom Liskey
Tom Liskey
19:23 27 Sep 20
I’ve been to this place several times lately, and I’ve been impressed with them. They don’t do unnecessarily work and... don’t up charge. Highly recommend.read more
Ann-Marie Bowen
Ann-Marie Bowen
19:50 26 Sep 20
My sister dropped her vehicle off for diagnostics last week. I already had a good idea what was going on with it but... just didint have the time or space to fix it myself. I was hesitant letting her go to a mechanics alone being a girl, but when they called with what they found integrity 1st was right on the dot with what was going on with it. No extra up selling , and Matt was extremely helpful in explaining our options between OEM and aftermarket parts and working with us within her budget . All and all, these guys were very helpful and honest with us and I would recommend them to anybody.read more
Jake Bradshaw
Jake Bradshaw
15:47 26 Sep 20
Took my 2004 odyssey. They did accurate diagnostics and the price was fair. I would certainly recommend this place to... anyone.read more
Rajkumar Thasma
Rajkumar Thasma
17:55 24 Sep 20
Absolutely thrilled with this shop. "L" / Ali the manager is awesome, downright hilarious. Went in just for a state... inspection and they were kind enough to turn off a nagging oil change light (I always forget how to turn it off myself) + top off my window fluid. Inquired about synthetic oil change prices and it was the most competitive price I've heard. I'll be going to this shop from now on. Way more trustworthy / genuine - especially compared to the junk Firestone offers (who I used to go to).Also am a fan that they're a family owned business that doesn't franchise - I think it helps to maintain actual integrity and quality service.Final note - their inside seating area is great, plus super nice chairs outside if you don't want to play covid bingo.read more
David
David
17:36 24 Sep 20
I’ve found my last repair shop!!!These Gentlemen get 10 stars from me.Started with the professionalism and respect I... felt from Jarod from 1st meeting him back in feb.They did fantastic job on repairing very bad oil leak. Excellent communication as to what repairs needing to be done along with price. My vehicle was ready that afternoon, even came out to pick me up!!!!These Gentlemen truly live up to their name !!!!!read more
Maggie Koonsman
Maggie Koonsman
17:26 22 Sep 20
I went in to get my coolant flushed. They did a 4point(?) inspection on my car. I have always felt pressured when going... to a mechanic or dealership when getting things done my on car. Not here. They were honest and upfront about costs and repairs as well as things to consider in the future to make sure my car maintains its longevity. Left more knowledgeable about how to car for my car and on budget. Al and his team was very respectful and helpfulread more
Madison Gerace
Madison Gerace
19:08 21 Sep 20

WE COME,
HIGHLY RECOMMENDED

Blown away by the generous, non-rushed, personal support, kindness, and impressive knowledge. Matt, went above and... beyond in everything, bending over backwards to answer every question, making sure I got the best service in town. I walked away completely satisfied with every detail. Matt also took quality time in going over recommendations and pricing. I was beyond grateful for being lucky enough to work with someone so patient and kind. Very pleased with the overall customer experience and service. Would 100% recommend Integrity 1st Automotive Plano!! When you get there ask for Matt!read more
Meagan Starnes
Meagan Starnes
00:11 14 Oct 20
Quick service at a good price! Really appreciated the thank you card left for me!
Joanne Kozlowski
Joanne Kozlowski
15:02 12 Oct 20
Great place and reasonable prices. Will definitely be coming back.
James Byrd
James Byrd
03:29 11 Oct 20
I need to change my passenger side mirror, I drove to the store with my part and asked them change the mirror for me,... after 10 minutes, they gave me the key and told me it was done, I asked for labor fee, they told me it was free, it is really a surprise for me, because before I drove to this store, the other store quoted me the labor for 150 dollars. they are so kind ! I think I will come to this store for maintenance if I am in Dallas area in the future.read more
sean lee
sean lee
02:45 11 Oct 20
Matt at Integrity 1st is top notch. Answered my questions and got my truck back to me same day. Do yourself a favor... and take your vehicle to this team. You won’t regret it!read more
Michael Rodriguez
Michael Rodriguez
00:46 11 Oct 20
This is one of the best car work shop I have ever visited. I went there for some small tyre work, their service was... quick and exceptional. The guy at front desk is coolest and he takes care of the vehicle look into all the related problems and report back the status. The only regret of my visit is that I forgot to take his name to mention it in the review.read more
Krishna Mohan
Krishna Mohan
00:12 11 Oct 20
This place is great! Professional & quick, do a great job!
Kim Nelson
Kim Nelson
17:43 09 Oct 20
After arriving in Texas last year, we took our vehicles here for inspection. We also had an oil change on one of the... vehicles. Professional, courteous staff. Clean facilities.read more
Renee Mercado
Renee Mercado
03:49 09 Oct 20
Sam at the Coit and Legacy location was great to deal with. He explained things clearly and was very transparent and... honest. This place is really changing the way people think about car repairs. Thank you go doing a good job.read more
M Cheb
M Cheb
15:26 06 Oct 20
Ребята очень приветливые. Сервис на высоте. Это одно из немногих автомастерских( которые я встречал) где не вредный... дядька которого невозможно что то спросить , а он только отбрекивается , а нормальные дружелюбные сотрудники, которые понимают, что вы именно те кто приносит им деньги и к нам нужно относится с уважением. Удачи вам ребята.read more
Ramil Zhantuev
Ramil Zhantuev
16:38 05 Oct 20
This is one amazing place where service and customer service is top-notch. The waiting is outstanding and clean.
Bonnie Miller
Bonnie Miller
12:22 02 Oct 20
Robert was very informative of the travel inspection they performed on my car and gave me a print out of recommended ... maintenance due and cost. The staff was fast, efficient and sanitized our vehicle, highly recommend this location.read more
Marshall Young
Marshall Young
18:26 01 Oct 20
Exceptional service! They go above & beyond & are over the top helpful!! I recently purchased a car and took to them... for inspection. But a month later I received my car license plates and was unable to put the rear one on. I went by and asked if they could help. He was extremely helpful and said no problem. But the plates proved to be very difficult! Even after a solid 30 minutes working to get the license plate in, they did not charge me. I will continue to take my car to them in the future. Thanks for the help!! 🤗read more
celina lloyd
celina lloyd
20:50 28 Sep 20
I had a screw stuck in my tire and they repaired quickly while I waited and did not charge me. Shout out to Matt who... understands customer service. I won't be going anymore to the big name national tire store.read more
Tom Liskey
Tom Liskey
19:23 27 Sep 20
I’ve been to this place several times lately, and I’ve been impressed with them. They don’t do unnecessarily work and... don’t up charge. Highly recommend.read more
Ann-Marie Bowen
Ann-Marie Bowen
19:50 26 Sep 20
My sister dropped her vehicle off for diagnostics last week. I already had a good idea what was going on with it but... just didint have the time or space to fix it myself. I was hesitant letting her go to a mechanics alone being a girl, but when they called with what they found integrity 1st was right on the dot with what was going on with it. No extra up selling , and Matt was extremely helpful in explaining our options between OEM and aftermarket parts and working with us within her budget . All and all, these guys were very helpful and honest with us and I would recommend them to anybody.read more
Jake Bradshaw
Jake Bradshaw
15:47 26 Sep 20
Took my 2004 odyssey. They did accurate diagnostics and the price was fair. I would certainly recommend this place to... anyone.read more
Rajkumar Thasma
Rajkumar Thasma
17:55 24 Sep 20
Absolutely thrilled with this shop. "L" / Ali the manager is awesome, downright hilarious. Went in just for a state... inspection and they were kind enough to turn off a nagging oil change light (I always forget how to turn it off myself) + top off my window fluid. Inquired about synthetic oil change prices and it was the most competitive price I've heard. I'll be going to this shop from now on. Way more trustworthy / genuine - especially compared to the junk Firestone offers (who I used to go to).Also am a fan that they're a family owned business that doesn't franchise - I think it helps to maintain actual integrity and quality service.Final note - their inside seating area is great, plus super nice chairs outside if you don't want to play covid bingo.read more
David
David
17:36 24 Sep 20
I’ve found my last repair shop!!!These Gentlemen get 10 stars from me.Started with the professionalism and respect I... felt from Jarod from 1st meeting him back in feb.They did fantastic job on repairing very bad oil leak. Excellent communication as to what repairs needing to be done along with price. My vehicle was ready that afternoon, even came out to pick me up!!!!These Gentlemen truly live up to their name !!!!!read more
Maggie Koonsman
Maggie Koonsman
17:26 22 Sep 20
I went in to get my coolant flushed. They did a 4point(?) inspection on my car. I have always felt pressured when going... to a mechanic or dealership when getting things done my on car. Not here. They were honest and upfront about costs and repairs as well as things to consider in the future to make sure my car maintains its longevity. Left more knowledgeable about how to car for my car and on budget. Al and his team was very respectful and helpfulread more
Madison Gerace
Madison Gerace
19:08 21 Sep 20
Integrity 1st Automotive Locations